Kyocera ECOSYS M5521cdn Operation Manual page 342

Troubleshooting > Troubleshooting
Error
Code
1105 Failed to send via SMB.
Failed to send the e-mail.
Failed to send via FTP.
1106 Failed to send the e-mail.
1131 Failed to send via FTP.
1132 Failed to send the e-mail.
Failed to send via FTP.
2101 Failed to send via SMB.
Failed to send via FTP.
Failed to send the e-mail.
Message
Select [On] of the SMB settings on the Command
Center RX.
Select [On] of the SMTP settings on the Command
Center RX.
Select [On] of the FTP settings on the Command
Center RX.
Check the sender address of SMTP on the Command
Center RX.
Select [On] of the secure protocol settings on the
Command Center RX.
Check the following of the SMTP server.
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Check the following of the FTP server.
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Check the network and SMB settings.
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Check the network and FTP settings.
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Check the network and Command Center RX.
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Corrective Actions
Is SMTP over SSL available?
Is the encryption available?
Is FTPS available?
Is the encryption available?
The network cable is connected.
The hub is not operating properly.
The server is not operating properly.
Host name and IP address
Port number
The network cable is connected.
The hub is not operating properly.
The server is not operating properly.
Host name and IP address
Port number
The network cable is connected.
The hub is not operating properly.
The server is not operating properly.
POP3 server name of the POP3 user
SMTP server name
10-25
Reference
Page
page 8-13
page 2-51
page 8-12
page 2-51
page 8-16
Refer to the
Command
Center RX
User Guide.
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page 2-51