Kyocera ECOSYS M5521cdn Operation Manual page 341

Troubleshooting > Troubleshooting
Responding to Send Error
Error
Code
1101 Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
1102 Failed to send via SMB.
Failed to send the e-mail.
Failed to send via FTP.
1103 Failed to send via SMB.
Failed to send via FTP.
1104 Failed to send the e-mail.
Message
Check the host name of the SMTP server on the
Command Center RX.
Check the host name of FTP.
Check the host name of SMB.
Check the SMB settings.
•
If the sender is a domain user, specify the domain
name.
•
•
Check the following on the Command Center RX.
•
•
•
Check the FTP settings.
•
If the sender is a domain user, specify the domain
name.
•
•
Check the SMB settings.
•
If the sender is a domain user, specify the domain
name.
•
•
Check the FTP settings.
•
•
Check the e-mail address.
If the address is rejected by the domain, you cannot
send the email.
Corrective Actions
Login user name and login password
NOTE
Host name
Path
SMTP login user name and login password
POP3 login user name and login password
E-mail size limit
Login user name and login password
NOTE
Path
Folder share permissions of the recipient
Login user name and login password
NOTE
Path
Folder share permissions of the recipient
Path
Folder share permissions of the recipient
NOTE
10-24
Reference
Page
page 2-51
page 5-18
page 5-16
page 5-16
page 2-51
page 5-18
page 5-16
page 5-18
page 5-15