Planet ICA-M3380P User Manual page 111

Blank screen or very slow video
when audio is enabled.
Image Transfer on e-mail or FTP
does not work.
What is the app for smart phone/?
What is the RTSP command?
Video quality of the device
The focus on the Camera is bad.
The color of the image is poor or
strange.
H.265 3 Mega-pixel Bullet IR IP Camera with Remote Focus and Zoom
down than the setting.

Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
 Ethernet switching hub can smooth the frame rate.
 Your connection to the device does not have enough bandwidth
to support a higher frame rate for the streamed image size. Try
reducing the video streaming size to 160x120 or 320x240
and/or disabling audio.
 Audio will consume 32 kbps. Disable audio to improve video.
Your Internet connection may not have enough bandwidth to
support streaming audio from the device.
 Default Gateway and DNS server address should be set up
correctly.
 If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
 aCV5 for Android:
https://play.google.com/store/apps/details?id=com.planet.acv5
 iCV5 for iOS:
https://itunes.apple.com/us/app/icv5/id1022207789?mt=8
 The RTSP command:
rtsp://IP/media/media.amp?streamprofile=Profile1
If user wants to play profile 2, please input "Profile2".
The lens is dirty or dust is attached. Fingerprints, dust, stain, etc.
on the lens can degrade the image quality.
 Adjust White Balance.
 To ensure the images you are viewing are the best they can be,
set the Display property setting (color quality) to 16bit at least
and 24 bit or higher if possible within your computer.
 The configuration on the device image display is incorrect. You
need to adjust the image related parameters such as
brightness, contrast, hue and sharpness properly.
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ICA-M3380P