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Forgot
the
username
password
Forgot the IP address of the
device.
PLANET IP Wizard II program
cannot find the device.
Internet Explorer does not seem
to work well with the device
PLANET IP Wizard II program
fails
to
save
the
parameters.
UPnP NAT Traversal
Cannot work with NAT router
Some IP cameras are working
while others failed
H.265 3 Mega-pixel Bullet IR IP Camera with Remote Focus and Zoom
Follow the steps below.
(1) Remove power, and press and hold the hardware reset button.
(2) Power on the camera. Don't release the button during the
and
system booting.
(3) It will take around 30 seconds to boot the camera.
(4) Release the button when camera finishes process.
(5) Re-login the camera using the default IP (http://192.168.0.20),
and username (admin), password (admin).
Check IP address of device by using PLANET IPWizard program or
by UPnP discovery or set the device to default by reset button.
Re-power the device if you cannot find the unit within 1 minute.
Do not connect device over a router. PLANET IP Wizard II
program cannot detect device over a router.
If IP address is not assigned to the PC running PLANET IP
Wizard II program, then PLANET IP Wizard II program cannot
find device. Make sure that IP address is assigned to the PC
properly.
Antivirus software on the PC might interfere with the setup
program. Disable the firewall of the antivirus software during
setting up this device.
Check the firewall setting of your PC or Notebook.
Make sure that your Internet Explorer is version 11. If you are
experiencing problems, try adding the camera's IP address into the
IE11's compatible list.
Network may have trouble. Confirm the parameters and
network
connections of the device.
Maybe NAT router does not support UPnP function. Please check
user's manual of router and turn on UPnP function.
Maybe too many IP cameras have been installed on the LAN, and
then NAT router is out of resource to support more cameras. You
could turn off and on NAT router to clear out of date information
inside router.
108
ICA-M3380P
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