Planet ICA-3280 User Manual
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Planet ICA-3280 User Manual

H.265 ir bullet/dome poe ip camera
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H.265 IR Bullet/Dome PoE IP
Camera
ICA-3280 / ICA-4280
ICA-A3280 / ICA-A4280
ICA-M3580P / ICA-M4580P

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Summary of Contents for Planet ICA-3280

  • Page 1 H.265 IR Bullet/Dome PoE IP Camera ICA-3280 / ICA-4280 ICA-A3280 / ICA-A4280 ICA-M3580P / ICA-M4580P...
  • Page 2 Further, PLANET reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.
  • Page 3 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. Revision User’s Manual of PLANET H.265 IR Bullet/Dome PoE IP Camera Model: ICA-3280/ICA-4280/IC ICA-A3280/ICA-A4280 ICA-M3580P/ICA-M4580P Rev: 1.0 (JULY, 2020)
  • Page 4 Legal Disclaimer  Should any reasons below cause the product destroyed or service stop, we will assume no responsibility for your or third party’s personal injury and property loss: ① No installation or use according to instruction strictly. ② For sake of state-building maintenance or public interest.
  • Page 5 Cautions  Make sure the power supply voltage is correct before using the camera.  Do not drop objects onto the device or vibrate the device vigorously, and keep the device away from locations where magnetic interference is present. Avoid installing the device where the surface is vibrating or subject to shock (ignoring this may damage the device).

  • Page 6: Table Of Contents

    Table of Contents CHAPTER 1 PRODUCT INTRODUCTION ..................... 8 1.1 PRODUCT MANUAL ..........................8 1.2 PRODUCT FEATURES........................... 8 CHAPTER 2 OPERATING INSTRUCTIONS ....................9 2.1 NETWORK CONNECTION ........................9 2.1.1 W ......................... 9 IRED NETWORK CONNECTION 2.2 DETECTING AND CHANGING THE IP ADDRESS ..................9 CHAPTER 3 ACCESS TO THE IP CAMERA BY PVMS SOFTWARE ..............
  • Page 7 8.6 EVENTS ............................58 8.6.1 Ordinary Event ..........................58 8.6.2 Smart Event ..........................70 CHAPTER 9 FREQUENTLY ASKED QUESTIONS ..................83...

  • Page 8: Chapter 1 Product Introduction

    Chapter 1 Product Introduction 1.1 Product Manual PLANET ICA-xx80 IP camera series features video and audio, intelligent coding, network transmission, digital monitoring, and more. Using the embedded operating system and high-performance hardware-based processing platform, it offers high stability and reliability to meet the diverse needs of the surveillance industry.

  • Page 9: Chapter 2 Operating Instructions

    Step 1: Search IP Camera IP address.  Using the PLANET IP Search tool, you can search all the online cameras in the LAN and display the IP, MAC address, version, port and other information of the cameras, as shown in Figure2-2:...
  • Page 10  In the PLANET IP search tool, select the device to directly modify the IP, found on the right side of the interface by entering the password, and then click "Modify". Step 3：Open the browser to enter the IP address of the camera as the web login screen appears.

  • Page 11: Chapter 3 Access To The Ip Camera By Pvms Software

    Chapter 3 Access to the IP Camera by PVMS Software The PVMS software is available on the company website (www.planet.com.tw). You can use this software to view live video and manage IP camera. Follow the installation prompts to install the software. The control panel and real-time view interface of the PVMS software are shown in Figure 3-1.

  • Page 12: Chapter 4 Access To The Ip Camera By Web Client

    Chapter 4 Access to the IP Camera by Web Client 4.1 Preparation before installing plugin To ensure the IP camera and the current user's computer after completion of Make sure all the hardware connections and power equipment are normal before switching on the computer and running a ping for the IP address of the IP camera (Note: The IP address of the IP Camera in LAN must be unique.), such as 192.168.0.20.

  • Page 13: Change Password

    4.2.2 Changing password After the successful login, the interface prompts to change the password, as shown in Figure 4-2: Figure 4-2 For the account security recommendations, click "Modify" and enter the user interface to modify the password, as shown in Figure 4-3: Figure 4-3 To change your password, follow these steps: Step 1: Enter the old password and enter the new password in the Password and Confirm...

  • Page 14: Forget Password

    4.2.3 Forget password When you forget your password, you can reset the password in two ways: security question verification and security key verification. Security question verification Step 1: On the login interface, click "Forget". Step 2: Select the verification method as "Security question validation" (as shown in ○...
  • Page 15 ○ Step 4: Click "Re-login" to return to the login interface (as shown in Figure 4-4 3 ). ○ Figure 4-4 Security Key verification Step 1: On the login interface, click "Forget". Step 2: Select the verification method as "Security Key Verification" (as shown in Figure ○...
  • Page 16 ○ Step 4: Click "Re-login" to return to the login interface (as shown in Figure 4-5 3 ). ○ Figure 4-5  When selecting "Security question validation", enter the correct answers to 2 questions to enter the "Set New Password" interface and proceed to the next step.

  • Page 17: Exit System

    4.2.4 Exit System When you enter the IP camera main interface, you can click the upper right corner of the " " safe exit system. 4.3 Installing the HsIPCCtl Controls  When you use IE browser or 360 browsers, you need to download and install the controls after login.
  • Page 18 ○ Figure 4-7 ○ Figure 4-7...
  • Page 19 ○ Figure 4-7 ○ Figure 4-7...
  • Page 20 ○ Figure 4-7 ○ Figure 4-7 If the system prompts "installation failure", please uncheck the "cancel protection mode" in the setting safety of "Internet options" and enter the "custom level" ActiveX control Settings as shown in Figure 4-8, and reinstall HsIPCCtl after save settings.

  • Page 21: Main Interface Description

    Figure 4-8 4.4 Main interface description In the IP camera main interface, you can preview real-time video, playback, configuration and PTZ control and other functions as the interface is shown in Figure 4-9: Figure 4-9 【Live View】 For IP camera monitoring preview, you can switch the code stream preview. Previews include video, capture, electronic zoom and other functions.
  • Page 22 configuration and function configuration. 【PTZ Control】Used to set the PTZ preset point, cruise line and PTZ rotation direction preview real-time video and so on.  For IP camera main interface layout function and other information, always use the actual equipment provided.

  • Page 23: Chapter 5 Live Preview

    Chapter 5 Live preview 5.1 Live preview Click " " to enter the IP camera preview interface, as shown in Figure 5-1: Figure 5-1 【switching window size】In the real-time preview interface on the top left of the preview ratio option, click "4: 3", "16: 9", "X1", "full screen" to switch the video preview scale. 【switching option】In the upper left of the real-time preview interface, there is a stream switching option.

  • Page 24: Camera Settings: Ptz, Zoom, Cruise

    Manually start/stop recording. Manually capture the picture. Turn on / off the electronic zoom function -- Turn on the electronic zoom function in the preview image, and hold down the left mouse button to select the electronic zoom area as the interface shows the region to enlarge the image Turn on/off Sound.
  • Page 25 The PTZ control menu is shown in Figure 5-3 below: Figure 5-3 The PTZ control interface operation buttons are shown in Table 5-2 below. Buttons Description Long press the arrow keys to control the horizontal or vertical direction, such as vertical rotation. (Note: One of the bolts can only rotate horizontally, and does not support vertical rotation).
  • Page 26 Click Preset to enter the Preset Settings menu and click the Presets icon to edit and recall the preset points. To select the preset number, click the " " button after the number is preset. Turn to the preview channel image to make the image stay in a certain position.

  • Page 27: Chapter 6 Playback

    Chapter 6 Playback In the main interface, click “ ”into the video playback interface. Playback interface can be stored in the camera SD card / TF card within the video file for query, playback and download operations, as shown in Figure 6-1: Figure 6-1 Here you can choose the video type (ordinary video or alarm video) and video time to query SD / TF card in the video file, and the query to the video file playback, screenshots,...
  • Page 28 “ ”, click to close the electronic zoom. 【Capture】For video playback, click " " to capture the current playback screen image; the interface pops up the capture picture folder, which shows just captured the picture. 【Video cut】For video playback, click " ", start the current playback video to start recording, click "...
  • Page 29 "Download" → "Save", set the download file storage path, the file starts to download, and wait for the download progress to complete.  Make sure the IP camera has an SD card slot and video playback function.  Before querying the video, make sure that the SD card status in the device is “in use”...

  • Page 30: Chapter 7 Picture

    Chapter 7 Picture Click “ ” in the main interface to enter the Picture interface. The picture interface can query and download the picture files stored in the camera SD card, as shown in Figure 7-1. Figure 7-1 【Query】 Select the file type on the left side of the interface to set the image query time, and click ”...

  • Page 31: Chapter 8 Configuration

    Chapter 8 Configuration Click “ ” in the main interface to enter the local configuration interface. Here you can set the device system, network, video, images, events and other parameters. 8.1 Local Configuration In the main interface, click "Configuration → Local Configuration" to enter the local configuration interface, where you can set the "Record File", "Picture and Clip", "Log Export", "Online Upgrade"...

  • Page 32: System

    playback mode. 【Save clips to】Set the saving path of the clipped video files in playback mode. 【Export param】Set device parameters in the computer's storage path, used to save the web-side device parameters of the file. 【Export parameter path】Set the storage path for IP camera export parameters. 【Import param】Set device parameters in the computer's storage path, the file used to save the parameters of the web page egg device.
  • Page 33 【Device Name】The name of the current IP Camera. 【Firmware Version】The current version of the IP Camera. 【Software Version】The current HsIPCCtl control version of the IP Camera. 【WEB Version】The current page version of the IP Camera. 【Number of Channels】The current channels of the IP Camera; the default is 1. ○...
  • Page 34 SNTP server address through "Customize". 【NTP auto-time】After it is enabled, IP Camera performs time synchronization with the SNTP server at the time interval. 【Time interval】The time interval between the IP Camera and the SNTP server is 1 minute by default. You can set "1 ~ 10080". 【Set Manually】To set the IP Camera date and time manually, click on the "Save"...
  • Page 35 In the System Configuration interface, click "Maintenance" to enter the system maintenance settings interface, where you can restart the device, restore factory settings, do manual upgrade, as shown in Figure 8-5: Figure 8-5 【Reboot System】 The IP Camera will restart again automatically after clicking "Reboot System".

  • Page 36: Scheduled Reboot

    8.2.2 Scheduled Reboot In the main interface, click "Configuration → System → Timing Reboot" to enter the scheduled reboot settings interface, where you can set the time for the device to restart, and set the restart "cycle" in the drop-down menu, for example, set "3:00 on the 3 each month”...

  • Page 37: Security

    【Search】 To set the date and start time of the log query, click "Search" and the log list shows the IP Camera execution record that meets the conditions. 【Clear】Click the clear button to empty all loggins. 【Log export】Save the contents of the current log to the location you specified in txt format.
  • Page 38 Figure 8-9 Cautions  In order to improve the security of the product network, please change the password of the user name regularly. It is recommended to change it every 3 months. If the IP camera is used in a high security risk environment, it is recommended to update once a month or every week.
  • Page 39 Password strength rules are as follows: - If the set password contains three or more types (numbers, lowercase letters, uppercase letters, special characters), it is a strong password. - If the password is set to a combination of numbers and special characters, lowercase letters and special combinations of characters, capital letters and special characters, lowercase letters and uppercase letters, are in the password.

  • Page 40: Sd Card

    ○ Edit the User (new user) Step 1: In the user list, select the user to be modified, and click "Edit" to enter the user editing interface. Step 2: Edit the user type or password, enter the confirm password; Step 3: Click "Ok" to finish editing the user. ...

  • Page 41: Network

    check the card information, Total Capacity = Residual Capacity, formatted successfully. ○ R ec Setup In the main interface, click "Configuration → System → SDCard → Rec Setup" to enter the recording setting interface, here you can open the SD card video, set the SD card recording schedule and stream type, as shown in Figure 8-11: Figure 8-11 8.3 Network...
  • Page 42 Figure 8-12 The IP Camera is connected to the routers that have opened the DHCP function. Check the DHCP option, and the IP camera can automatically get IP address, subnet mask, default gateway and DNS. Close DHCP] to manually modify the IP camera IP address, subnet mask, default gateway and preferred DNS server information.

  • Page 43: Advance Setup

    Select the DDNS type and enter the site name, corresponding to DDNS type user name and password, and click "Save", as shown in Figure 8-14: Figure 8-14 【DDNS】Enable / disable DDNS function. 【DDNS Type】Choose PLANET DDNS or PLANET Easy DDNS. 【Site Name】The input selection type must correspond to the successful domain name.
  • Page 44 【DDNS Account】The input selection type corresponds to the registered account. 【DDNS Password】The input selection type corresponds to the registration password. 【Confirm Password】Re-enter the password and DDNS password. 【Status】Shows whether the DDNS of the current device is set up successfully. 【Service Type】Displays the type of user name. 【Links to service providers】Show service provider information.
  • Page 45 ③ SMTP In the main interface, click "Configuration →Network → Advanced Setup→ SMTP" to enter the mail settings interface, where you can set the SMTP server information. Enter the sender mailbox, SMTP server address and port, and select the upload SMTP file format, box account and password.
  • Page 46 completion of the "test" to ensure that all the correctness of the input information and network connectivity of the IP camera. ④ P2P P2P is a private network penetration technology. It does not need to apply for a dynamic domain name, perform port mapping, or deploy a transit server. You can directly scan the QR code to download a mobile client.
  • Page 47 App Client operation example The following content is introduced by taking the operation of the mobile phone client (BitVision App) as an example. The steps are as follows: Step 1: Use the Android or iOS phone to scan the corresponding QR code to download and install the BitVision App.
  • Page 48 ⑥ Other In the main interface, click "Configuration →Network → Advanced Setup → Other" to enter the Video Password Authentication interface, as shown in Figure 8-18 below: Figure 8-18 【Video Password Authentication】 After opening, encrypt all the devices and platforms connected to the camera video, and connect to the IP Camera video by entering the correct username and password.
  • Page 49  Only PTZ-enabled cameras have a PTZ interface. Please refer to the actual camera function. ○ IPEYE In the main interface, click "Configuration →Network → Advanced Setup → IPEYE" to enter the IPEYE interface. After IPEYE is enabled, you can add the device to the IPEYE account at https://www.ipeye.ru/ View IP Camera real-time audio / video, as shown in...
  • Page 50 ○ Figure 8-20 Step 3: Log in to "https://www.ipeye.ru/" and enter the IPEYE device list to view the newly added device named as "cloud_xxxxx". Click the Play button to view the device real-time ○ monitoring video. The list of IPEYE devices is shown in Figure 8-20 ○...

  • Page 51: Video

    8.4 Video In the main interface, click "Configuration → Video" to enter the video and audio configuration interface, where you can set the device video, audio and other functions. 8.4.1 Video In the main interface click "configuration → video → video" into the video configuration interface, where you can set the IP Camera device name, stream type, encoding and other video parameters, as shown in Figure 8-21: Figure 8-21...

  • Page 52: Audio

    【H265+/H264+】Turn on/off the camera H265+/H264+. 【Watermark】Turn on / off. It can prevent the video from being tampered after it is turned on. After setting the "watermark name", use our "HSPlayer" player to query the video information with watermark. 【Watermark name】Enter a watermark name. ...

  • Page 53: Image

    【Audio Enable】Turn on / off device audio input. 【Audio Input】Select the audio input method. 【Audio Encode】Choose audio encoding, G711U or G711A. 【Input Volume】Set the device input volume. 【Output Volume】Set the device output volume. 8.5 Image In the main interface, click "Configuration → Image" to enter the image configuration interface, where you can set the device image and OSD text and other information.
  • Page 54 【Image Adjustment】You can input the value manually to set brightness, contrast, saturation and sharpness. These parameters are set according to the actual environment. The scope of valid values is from 0 to 255. You can drag the slider to set, and the default value is 128, as shown in Figure 8-24: Figure 8-24 【Exposure Settings】...
  • Page 55 Figure 8-27 【Day and night switch】By default, the light mode is automatic where sensitivity is 3, and filter time is 3 seconds. When the light mode is manual, light brightness is 100, as ○ shown in Figure 8-28 1 . When it is "Automatic", the device will turn on the light according to the actual environment.
  • Page 56 Light brightness: It is used to adjust the brightness of the light, and the adjustable range is 0-100. 【White Balance】By default, it is auto. Manually, it is adjustable be it Fluorescent Lamp, Incandescent, Warm Light, or Natural Light, as shown in Figure 8-29: Figure 8-29 Manual white balance: It supports Red, Green, and Blue gain adjustments.

  • Page 57: Osd

    Automatic, Weak, Moderate, Strong or Super. 【Defog Mode】Used to set the defog mode and strength, as shown in Figure 8-32. Figure 8-32 Defog Mode: The default is off. You can choose from the drop-down menu On or Auto. Defog Strength: The default is 0. When the fog mode is open, you can set the fog strength, and a value range of 0-255.

  • Page 58: Events

    【OSD Text】Enter the preview interface to display text information, such as hall elevator, hall door and other equipment location information. 【Mirroring】The default is OFF. You can switch to VERTICAL, HORIZONTAL, or BOTH, when the device video image is reversed, through the menu to flip the image. 【Corridor Pattern】The default is off.
  • Page 59 Figure 8-34 【Enable】Turn on / off device motion detection alarm. Area Settings: Select the area to set the motion detection sensitivity. 【Select All】Motion detection range is to monitor all of the areas, which consist of 396 (22 x 18) small squares. 【Manually draw the alarm area】Move the mouse to the preview screen and click the left mouse button to select the range of motion detection.
  • Page 60 then reset the time period. Method 2: Click the arming time period, two arrows will be displayed at both ends of the time period. Move the adjustment arrow left or right to adjust the arming time. You can set up more than one time period for up to 8 time periods. After the day of deployment time is set, if the other time also needs to be set at the same arming time, click the right side of the timeline "...
  • Page 61 【Upload Via Cloud】Select and the system is configured with the cloud server. It will send the alarm information to the cloud account. 【Record Via SDcard】Select and configure the system video; the alarm will record the alarm video to the IP Camera SD card. Figure 8-36 Open the "General Linkage", "Upload Via SMTP", "Upload Via FTP", "Upload Via Cloud", and “Record via SDcard”...
  • Page 62 Figure 8-37 Here you can choose up to 3 occlusion areas. Hold down the left mouse button and drag to select the area in the area. Region 1, Region 2 and Region 3 below will show the corresponding coordinates, width, and height of the region. If you want to delete a region, click on the corresponding “Delete”...
  • Page 63 Figure 8-38 【Enable】Turn on / off device video tampering alarm. Area Settings: Select the area to set the video tampering sensitivity. 【Drawing Area】Move the mouse to the preview screen and click the left mouse button to select the range of motion detection and release the left mouse button. Click “Stop Drawing”...
  • Page 64 After the day of deployment time is set, if the other time is also needed to set the same arming time, click the right side of the timeline " " copy button. In the "copy to" interface, check the "Select All" or a day, and then Click "OK". After setting, click "Save"...
  • Page 65 Figure 8-40 Here to open the "General linkage", "Upload via FTP", "Upload via SMTP", "Upload via Cloud", "Record via SDcard" function, when the device settings area is blocked and alarm, the corresponding way to inform the user. ○ Alarm Input In the main interface click on the "configuration →...
  • Page 66 to" interface, check the "Select All" or a day, and then Click "OK". After setting, click "Save" to complete the setting of the arming time. Figure 8-41 Linkage mode settings: The alarm linkage mode has general linkage and linkage alarm output, as shown in Figure 8-42.
  • Page 67 Figure 8-42 ○ Exception In the main interface, click "Configuration → Events → Exception" to enter the exception settings interface, as shown in Figure 8-43.
  • Page 68 Figure 8-43 Set the "Network Disconnected" and "IP Address Conflicted" alarms here, and set the alarm output mode. Click on the “Save” after completing the settings. ○ ROI set the "Relative QP value" or "QP absolute value" functions for the region of interest. Up to three "fixed areas"...
  • Page 69 Figure 8-44 The specific steps of the ROI are as follows: Step 1: 【Region Settings】Move the mouse to the preview screen, hold down the left mouse button to select the ROI area range, and release the left mouse button to complete the area drawing.

  • Page 70: Smart Event

    8.6.2 Smart Event Smart event interface is to set face recognition, regional intrusion detection, cross border detection, wandering detection and personnel aggregation detection. ○ Face Recognition The face recognition function is used to detect the face appearing in the face database in the monitoring screen, and to perform frame selection tracking on the monitoring interface.
  • Page 71 Figure 8-46 【Face recognition minimum pixels】It means that a face which is larger than the pixel in the monitor screen will be recognized. 【Face tracking frame】After being turned on, the monitor screen recognizes that the face will be selected by the red frame, and the frame will move as the face moves to realize face tracking.
  • Page 72 both ends. Move the mouse to the circle to show the left and right direction of the adjustment arrow. And move the adjustment arrow to adjust the arming time. You can set up more than one time period for up to 8 time periods. After the day of deployment time is set, if the other time is also needed to set the same arming time, click the right side of the timeline "...
  • Page 73 Figure 8-48  Face database adapts to JPG files only, PNG.  Image must not exceed the limit of 200K.  The image name is preferably the person name. Step 7: Set the linkage method as needed. 【Linkage Method】refers to the response made by the device when an alarm event occurs.
  • Page 74 Figure 8-49 Step 2: Check "Enable" to enable intrusion detection. Step 3: Select "Warn Region": The system supports setting up to 4 warn regions. After selecting a warn region, you need to make the following settings. After setting, please click "Save"...
  • Page 75 Method 1: Click the arming time period, manually fill in the start time and end time, set up and click Save. If you need to delete the time period, click the "Delete" button and then reset the time period. Method 2: Click the time of deployment. The time period will display two circles at both ends.
  • Page 76 ○ Line Cross Detection The line cross detection function is used to detect whether there is an object in the video that crosses the set warning surface, and the alarm is linked according to the judgment result. The specific steps are as follows: Step 1: In the main interface click on the "Configuration →...
  • Page 77 the alarm will be triggered when the object crosses from A to B; “B->A” means that the alarm will be triggered when the object crosses from B to A; “A<->B” means that the object crosses from A to B, or from B to B. The alarm is triggered, that is, the alarm is triggered in both directions.
  • Page 78  When the arming time is set, there can be no overlap between any two time periods. Step 6: Set the linkage method as needed. 【Linkage Method】refers to the response made by the device when an alarm event occurs. The linkage includes “General Linkage”, “Upload Via SMTP” and “Upload Via FTP”.
  • Page 79 "Save" below. 【Drawing Area】Click “Drawing Area” and move the mouse to the preview screen. Click the left mouse button and draw the endpoint of the quadrilateral guard area, and then click the preview interface to complete the area drawing. 【Clear All】Used to delete the selected alert area. 【Time threshold(min)】Indicates that the target generates an alarm after continuous movement in the detection area.
  • Page 80 Figure 8-54  When the arming time is set, there can be no overlap between any two time periods. Step 6: Set the linkage method as needed. 【Linkage Method】refers to the response made by the device when an alarm event occurs.
  • Page 81 Figure 8-55 Step 2: Check "Enable" to enable intrusion detection. Step 3: Select "Warn Region": The system supports setting up to 4 warn regions. After selecting a warn region, you need to make the following settings. After setting, please click "Save"...
  • Page 82 adjustment arrow, and move the adjustment arrow to adjust the arming time. You can set up more than one time period for up to 8 time periods. After the day of deployment time is set, if the other time is also needed to set the same arming time, click the right side of the timeline "...

  • Page 83: Chapter 9 Frequently Asked Questions

    Chapter 9 Frequently Asked Questions Features Answer: There may be 4 reasons. Details are as follows: a. The network is unreasonable sound? Solution: First you can connect network by PC, and check whether the network cable is good. And check whether the network between the camera and the PC is good.

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