Security Error Message; Phone Troubleshooting Data; Quality Reporting Tool - Cisco 7906G User Manual

Security Error Message

Security Error Message
Problem
Your phone displays Security Error.
Cause
Your phone firmware has identified an internal error.
Solution
If the message persists, contact your system administrator.

Phone Troubleshooting Data

Your system administrator might ask you to access administration data on your phone for troubleshooting
purposes.
If you are asked to...
Access network
configuration data
Access status data
Access phone model
information
Access phone call and voice
quality information

Quality Reporting Tool

Your system administrator may temporarily configure your phone with the Quality Reporting Tool (QRT) to
troubleshoot performance problems. Press QRT to submit information to your system administrator. Depending
on the configuration, use the QRT to:
• Immediately report an audio problem on a current call
• Select a general problem from a list of categories and choose reason codes
Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP
and SIP)
90
Then...
Press , choose Settings > Network Configuration and select the network
configuration item that you want to view.
Press , choose Settings > Status and select the status item that you want to
view.
Press and choose Settings > Model Information.
Press and choose Settings > Status > Call Statistics.
Troubleshooting