HP D300 Operating Manual page 68

Table 6-1 Error message guide
Error message text
Unable to load this configuration: no well plate
information was found in the file.
Unable to move to destination due to possible
obstructions. Ensure there are none and that the
well plate, if present, is seated properly, and
then re-home.
Unable to move to the static bar position. (Could
not move to destination.)
Unable to move to the static bar position. (Lost
comms?)
Unable to move to this location. Ensure there are
no obstructions and that the well plate is seated
properly.
Unable to open the operating manual 'HP D300
Digital Dispenser Operating Manual.pdf'
(Do you have a PDF reader installed?)
Unable to open this file (is it locked or being
used by another program?).
Unable to open this file. (Is it locked or being
used by another program?)
Unable to read the entire program file.
Unable to retract the pogos. (Could not move to
destination.)
Unable to retract the pogos. (Lost comms?)
Error message title
Excel Configuration Load
Error
Unable to Move
Move to Static Bar Error
Move to Static Bar Error
Stage Motion Error
No Manual Found
File Access Error
Excel Configuration Load
Error
Program File Read Error
Pogo Retraction Error
Pogo Retraction Error
HP D300 Digital Dispenser
Recommended action
Ensure that the file that is opened is an
.xls configuration file from the HP D300
Digital Dispenser, and that it has not
been altered.
Ensure that nothing is obstructing the
motion of the destination plate holder.
Restart the software if retry fails.
Ensure that nothing is obstructing the
motion of the destination plate holder.
Restart the software if retry fails.
Ensure that nothing is obstructing the
motion of the destination plate holder
and restart the software.
Ensure that nothing is obstructing the
motion of the destination plate holder.
Restart the software if retry fails.
Install Adobe Acrobat Reader if it is not
already installed on your computer.
Ensure that the HP D300 Digital
Dispenser Operating Manual.pdf file is
the same directory as the D300
software .exe file. (Right-click on the
desktop shortcut and select Properties
to determine the location of the .exe
file.)
Ensure that the file is not being used by
another program.
Ensure that the file is not being used by
another program.
Close the software and reinstall the HP
D300 Digital Dispenser software from
the installation CD.
Ensure that nothing is obstructing the
motion of the pogo mechanism and that
the Dispensehead Cassette is seated
properly. Restart the software if retry
fails.
Ensure that nothing is obstructing the
motion of the pogo mechanism, and
restart the software.
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