HP D300 Operating Manual page 65

Table 6-1 Error message guide
Error message text
Excel is missing or is not the correct version.
You must have Excel 2003 or later installed to
use this function.
Firing system communications was lost! The
dispense operation has terminated.
No Cassette detected, or no usable
Dispenseheads on this Cassette.
Pogo communications was lost! The dispense
operation has terminated.
Stage communications was lost! The dispense
operation has terminated.
The Dispensehead-plate spacing is too large;
use a thinner plate.
The following error has occurred. (FIRSYS)
The following error has occurred. (STAGE)
The Microsoft Office Primary Interop Assembly
(PIA) for Excel could not be found. Re-install this
application, or download and install the Microsoft
Office PIAs from Microsoft's website. Would you
like to go to this download location now?
The number of drops per nozzle is invalid.
There is no known well plate that matches the
configuration file's plate dimensions. This
configuration cannot be loaded.
This file is not in a supported format.
This file is not in the correct format.
Error message title
Old or Missing Excel
Dispense Operation Error
Cassette Error
Dispense Operation Error
Dispense Operation Error
Stage Motion Error
Dispense Error
Dispense Error
Microsoft Office PIAs Not
Found
Invalid Drops Per Nozzle
Excel Configuration Load
Error
Excel Configuration Load
Error
Invalid File
HP D300 Digital Dispenser
Recommended action
Ensure that Excel 2003 or later is
installed on your computer and works
properly.
Save the configuration, close the
software, and turn the dispenser off.
Restart the dispenser, restart the
software, and retry the configuration.
Ensure that a Dispensehead Cassette is
loaded properly on the dispenser. If
unsure how to load a Dispensehead
―Load a new
Cassette, refer to
Dispensehead Cassette‖.
Save the configuration, close the
software, and turn the dispenser off.
Restart the dispenser, restart the
software, and retry the configuration.
Save the configuration, close the
software, and turn the dispenser off.
Restart the dispenser, restart the
software, and retry the configuration.
Ensure that a plate is on the destination
plate holder and use a plate with
thickness less than 18mm.
Save the configuration, close the
software, and turn the dispenser off.
Restart the dispenser, restart the
software, and retry the configuration.
Save the configuration, close the
software, and turn the dispenser off.
Restart the dispenser, restart the
software, and retry the configuration.
Reinstall Excel, or download and install
the Microsoft Office PIAs from
Microsoft's website.
Save the configuration, close the
software, and turn the dispenser off.
Restart the dispenser, restart the
software, and retry the configuration.
Ensure that the file that is opened is a
configuration file from the HP D300
Digital Dispenser and that it has not
been altered.
Ensure that the file that is opened is an
.xls configuration file from the HP D300
Digital Dispenser and that it has not
been altered.
Ensure that the file that is opened is an
.xls configuration file from the HP D300
Digital Dispenser and that it has not
been altered.
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