Table 15: Parameter values and results
Value of AUTOANSSTAT
0
1
1
1
2
2
2
3
3
3
4
4
June 2014
Value of AUTOANSSTRING
Specified or null value
Null value
Specified and matches the VDN
Specified but does not match VDN No auto-answer on either PCAs or
Null
Specified and matches the VDN
Specified and does not match
VDN
Not specified
Specified and matches VDN
Specified and does not match
VDN
Not specified
Specified and matches VDN
Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323
Comments? infodev@avaya.com
Configuring phone based auto-answer
Resulting scenario
The deskphones do not auto-
answer the call.
Auto-answer is attempted on both
primary and bridged call
appearances (BCAs), and CM will
adjudicate any race condition.
Auto-answer is attempted on both
primary call appearances (PCAs)
and BCAs, and CM will adjudicate
any race condition.
BCAs.
Auto-answer is attempted on
PCAs but not BCAs
Auto-answer is attempted on
PCAs but not BCAs.
No auto-answer on either PCAs or
BCAs.
Auto-answer is attempted on both
PCAs or BCAs only for
deskphones used by an agent
logged into a call center
(regardless of status such as
Ready, Aux Work, etc.
Auto-answer is attempted on both
PCAs or BCAs only for
deskphones used by an agent
logged into a call center
(regardless of status such as
Ready, Aux Work, etc.)
No auto-answer on either PCAs or
BCAs.
Auto-answer is attempted on
PCAs only and only for
deskphones used by an agent
logged into a call center
(regardless of status such as
Ready, Aux Work, etc.)
Auto-answer is attempted on
PCAs only and only for
deskphones used by an agent
logged into a call center
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