Bosch AHS48-20 LI Operation Manual page 18

18 | English
Problem
The blades are running
slow or the anti blocking
feature is not functioning
Battery charge indicators
do not light up
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the type plate of
the garden product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch.com.au
F 016 L81 238 | (7.10.15)
Possible Cause
Battery discharged
Battery stored outside of battery temperature
Mains plug of battery charger not plugged in
(properly)
Socket outlet, mains cable or battery charger de-
fective
Corrective Action
Recharge battery; also see "Battery Charging"
Allow battery to warm naturally to room temper-
ature (within battery operating temperature
0 – 45 °C)
Insert mains plug (fully) into the socket outlet
Check the mains voltage; have the battery charg-
er checked by an authorised after-sales service
agent for Bosch power tools
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: bsc.dur@za.bosch.com
Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: (021) 5512577
Fax: (021) 5513223
E-Mail: bsc@zsd.co.za
Bosch Headquarters
Midrand, Gauteng
Tel.: (011) 6519600
Fax: (011) 6519880
E-Mail: rbsa-hq.pts@za.bosch.com
Transport
The contained lithium-ion batteries are subject to the Danger-
ous Goods Legislation requirements. The user can transport
the batteries by road without further requirements.
When being transported by third parties (e.g.: air transport or
forwarding agency), special requirements on packaging and
labelling must be observed. For preparation of the item being
shipped, consulting an expert for hazardous material is re-
quired.
Dispatch batteries only when the housing is undamaged.
Tape or mask off open contacts and pack up the battery in
such a manner that it cannot move around in the packaging.
Please also observe possibly more detailed national regula-
tions.
Bosch Power Tools