Busy Or Unanswered - Lucent Technologies Index User Manual

Arrange a Callback
Callback – Alias:
- Ringback.
- Call back when free.
- Call back when next used.
Camp On and Wait
Camp On – Alias:
Wait on busy.
38GDE00001SAD - Issue 8 January 2000
If the extension you call is busy or does not answer, you can set a callback.
When that extension becomes free or is next used, your phone rings. When
you answer, the other extension rings. After setting a callback you can make
other calls, the callback will not take place if you are busy. You can only
arrange one callback at any time.
The Ringer Timeout sets how long a callback rings at your extension before
cancelling (see page 17). The system also cancels callbacks that have not
taken place after a period set by the System Manager (the default is 2 hours).
To arrange a Call Back:
1. Dial 2.
2. The system ends your call unless you already have a callback set.
3. Replace the handset.
If the extension you call is busy, you can 'camp on' and wait. This flashes the
lamp on the busy extension if it is an INDeX phone. If it is an INDeX display
phone, the display shows your name and number. While camped on, you
cannot make or receive any other calls.
To Camp On to a busy extension:
1. Dial 3. Do not replace the handset as this ends the call and the camp on.
Busy or Unanswered – Page 11
INDeX Standard Telephone User's Guide