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Page 10 - Busy or Unanswered
Busy or Unanswered
If Busy or Unanswered
Arrange a Callback
INDeX 9.1 2010 User Guide
Your 2010 phone provides several methods for contacting an
extension that is busy, not answering calls or set to no calls. These
options work for normal, page and diverted calls.
• Leave a Message: See page 11
Lights the lamp of the extension called. It also stores your number
as a message to reply.
• Callback: See page 10
Rings your phone when the extension called becomes free or is
next used.
• Camp On: See page 11
Flashes the extension's lamp to warn them you are waiting. It also
stops other calls interrupting you.
• Intrude: See page 11
Forces the other extension's call into a conference with you (not
available to all phones).
If the extension you call is busy or just rings, you can set a callback.
When that extension becomes free or is next used, your phone rings.
If you answer, the other extension rings. After setting a callback you
can make other calls, the callback will not take place if you are busy.
You can only arrange one callback at any time.
The Ringer Timeout sets how long a callback rings your extension
before it cancels (see page 21). The system also cancels any
callbacks that have not taken place after a set period (default 2
hours).
To arrange a Callback:
1. Press FEATURE, 2.
2. The system ends your call (unless you already had a callback
set).
3. You can make and receive other calls while waiting.
To clear the Callback:
1. Press FEATURE, 2 again
38DHB0002UKCK - Issue 4 (07/00)
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