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Related Manuals for Lucent Technologies INDEX DT1
Summary of Contents for Lucent Technologies INDEX DT1
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Page 2: Table Of Contents
Contents Contents Introduction ............... 3 DT1 Phone Features............4 Quick Summary ..............6 Making Calls ..............8 Speed Dials, PIN's & Account Codes ......10 Busy or Unanswered............12 Actions During a Call ............14 Answering Calls .............. 16 Transfer, Park & Hold Calls ..........18 Diverting Calls .............. -
Page 3: Introduction
Introduction – Page 3 Introduction Using this Guide This guide is for the DT1 phone used on the INDeX telephone system. To check what type of phone you have, look at the label on its base. Whilst this guide covers all the features supported by the DT1, your DT1 may not be able to use of them. -
Page 4: Dt1 Phone Features
Page 4 DT1 Phone Features Introduction to the DT1 "When at last this little The diagram shows the main features of a DT1 phone. instrument appeared, consisting, as it does, of parts everyone of which is familiar to us, and capable of being put together by an amateur, the disappointment arising from its humble... - Page 5 DT1 Phone Features – Page 5 Phone Tones & Ringing The DT1 uses various tones and ringing to indicate calls and other events. A sample of these appears below. You can alter the ringer volume, sound, switch it on/off, etc. (see page 22). Incoming Calls: –...
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Page 6: Quick Summary
Page 6 Quick Summary Introduction = Replace handset or press ANSWER RELEASE. = Pickup the handset or continue handsfree. <value> = Enter value required (eg. phone number). (note) = Note, {option} = Optional step X...Y = Enter value in range X to Y. Making Calls For full details, see page 8. -
Page 7: Answering Calls
Quick Summary – Page 7 Answering Calls For full details, see page 16. To answer a call: ANSWER RELEASE or To answer a message: FEATURE, 0 To cancel a message: FEATURE, 6, 4 To pickup calls: To use this feature you must first have a pickup group number set. FEATURE, 9, ANSWER RELEASE or To set pickup no.: You can set a group or extension as your pickup number. -
Page 8: Making Calls
Page 8 Making Calls Notes on Making Calls Your DT1 phone allows very simple and quick dialling to make calls. To simplify dialling further, the system can store several hundred speed dials for use by any extension (see page 10). You can also store your own frequently needed numbers as speed dials. -
Page 9: Making Internal Calls
Making Calls – Page 9 Making Internal Calls "Hello, Neil and Buzz. I'm The method below uses normal dialling to make internal calls. talking to you by telephone To dial an internal call: from the Oval Room at the 1. Dial the extension number. A triple-tone means that the extension White House, and this called is diverting calls to an external number (DT-3/4/5 phones). -
Page 10: Speed Dials, Pin's & Account Codes
Page 10 Speed Dials, PIN's & Account Codes Using Speed Dials The system can store telephone numbers in speed dial stores. You can then ring those numbers by dialling the number of the speed dial store. – System speed dials: All extensions can use these, though still Speed Dials - Alias: subject to call barring. -
Page 11: Forced Account Code Entry
Speed Dials, PIN's & Account Codes – Page 11 Forced Account Code Entry Account Code: Three tones when making an external call may indicate that you must The system can store up to enter an account code to continue. Check with your System Manager. If 200 12-digit codes. -
Page 12: Busy Or Unanswered
Page 12 Busy or Unanswered If Busy or Unanswered Your DT1 phone provides several methods for contacting an extension that is busy, not answering calls or set to no calls. These options work for normal, page and diverted calls. – Leave a Message: Lights the lamp of the extension called. It also stores your number as a message to reply. -
Page 13: Camp On And Wait
Busy or Unanswered – Page 13 Camp On and Wait Camp On - Alias: If the extension you call is busy, you can 'camp on' and wait. This Wait on busy. flashes the lamp on the busy extension. Also, if the busy extension has a suitable display, it sees your name, number and CALL WAITING. -
Page 14: Actions During A Call
Page 14 Actions During a Call General The system provides a range of actions that you can take during a call. These are besides transferring, holding and parking the caller (see page 18). Changing the Call Volume "Can you hear me mother" You can change the caller volume during a call. -
Page 15: Create A Conference Call
Actions During a Call – Page 15 Recall Your phone system may connect to another phone system by a fixed line (tie line). If this is the case, you may occasionally need to use a 'recall' (your System Manager will advise). To dial a recall: 1. -
Page 16: Answering Calls
Page 16 Answering Calls Answering Normal Calls When calls arrive, the phone lamp gives a repeated double flash for external calls, a repeated single flash for internal calls. The ringer also shows the call type by a repeated single or double ring if on (see page "Phone call from God ... -
Page 17: Answering A Callback
Answering Calls – Page 17 Answering Other Extensions - Call Pickup Pickup - Alias: Your DT1 can store a pickup group number (see below). You can then - Call pickup. pick up calls ringing any phone in the group. - Take. To pick up ringing phones: 1. -
Page 18: Transfer, Park & Hold Calls
Page 18 Transfer, Park & Hold Calls Using Transfer, Park & Hold After answering a call, you can hold it or transfer it. You can also make an enquiry call and then switch between calls. You can hold a call (where only you can retrieve it) or park the call (where other extensions can retrieve it). -
Page 19: Holding Calls
Transfer, Park & Hold Calls – Page 19 Holding Calls Ringing Transfer - Alias: Only the extension that holds a call can retrieve it unless they transfer - Ring inward transfer. the call. When you hold a call, the caller may hear music if installed on Hold - Alias: your system. -
Page 20: Diverting Calls
Page 20 Diverting Calls Using Diverts Your DT1 can store diverts for different situations, ie. when busy, not answering or diverting all calls. – Divert on busy: Calls divert when your DT1 is on a call. When set, callers cannot set a callback or camp on to your phone. –... -
Page 21: Forwarding Calls
Diverting Calls – Page 21 Switching a Divert Off A divert is switched off by cancelling the stored divert number. To do this, follow the process for setting a divert (see page 20) up to step 5 where you should press and then FEATURE Switching No Calls On/Off If you switch on no calls after setting a divert all number, it diverts all... -
Page 22: Ringer Controls
Page 22 Ringer Controls Changing the Ringer Volume While altering the volume, the phone rings. To change the ringer volume: 1. Without lifting the handset, dial FEATURE . 2. Short-chirp: Dial 30 (ringer volume). 3. Double-tone: Dial the phone's 4-digit passcode. If you make a mistake, dial to restart entry. -
Page 23: Changing The Ringer Sound
Ringer Controls – Page 23 Changing the Ringer Sound The DT1 provides a number of different ringer sounds. While selecting the sound, the phone rings. To change the ringer sound: 1. Without lifting the handset, dial FEATURE . 2. Short-chirp: Dial 31 (ringer sound). 3. -
Page 24: Phone Settings
Page 24 Phone Settings The Phone Passcode If the phone gives a deep double-tone, it requires you to enter its four- digit passcode. Wrong passcode entry can result in the phone becoming barred. Barred phones cannot access features requiring passcode entry. They can make external calls but only to special numbers, eg. -
Page 25: Night Service
Phone Settings – Page 25 Locking/Unlocking the Phone You can lock your phone. This stops people using it to make external calls (they hear continuous tone instead). Locked phones can still make external calls to some special numbers, eg. emergency numbers. To lock/unlock a phone: 1. -
Page 26: Voice Manager
Page 26 Voice Manager Using Voice Manager The system can include a Voice Manager to record messages for you in your own voice mailbox. You can use this by setting the Voice Manager number as your diverts (see page 20). Your mailbox ID. normally matches your extension number. -
Page 27: Collecting Voice Messages
Voice Manager – Page 27 Collecting Voice Messages Check your mail regularly. The system deletes new and old messages after set periods. You can check your mailbox from an external phone. It must have touch tone (MF) dialling with and # keys. After entering your mailbox the Voice Manager tells you how many messages you have and their type (new or old). -
Page 28: Good Phone Usage
Page 28 Good Phone Usage General Phone Usage The phone provides a quick method of communication. However, think carefully about how you use the phone. Your manner is a key part of the company's and your image. Since the phone does not convey smiles, shrugs, nods, etc, how you speak is all important. -
Page 29: Telephone Numbers
Telephone Numbers – Page 29 Telephone Numbers Personal Speed Dials Store Name Number Store Name Number – To store a personal speed dial, see page 10. System Speed Dials Store Name Store Name Store Name Internal Phone Numbers Extn Name Extn Name Extn Name INDeX - DT1 Phone Guide... -
Page 30: Glossary
Page 30 Glossary (Automatic Call Announcer) Equipment which plays messages to A one-way call which connects without ringing and uses the callers waiting to be answered. speaker of the phone(s) called. Also known as a broadcast call. CCOUNT ODES ICKUP ROUP A code of up to 12 digits which the systems outputs to its call log A group of phones within which you can pickup and answer calls... -
Page 31: Index
Index – Page 31 Index Abbreviated dialling 10 External 8 Internal 9 Speak to sender 27 Account code Internal 9 Manager transfer 20 Speaker 14 Forced 11 Divert Message Speed dials 10 Voluntary 14 Set numbers 20 Leave 12 Split conference 15 Actioning messages 27 Divert all 20 Message answer 16... -
Page 32: Index - Dt1 Phone Guide 38Gde00001Sac - Issue 4 (January
Lucent Technologies, or others. All trademarks acknowledged. SDX and INDeX are registered trademarks of SDX Business Systems, a wholly owned subsidiary of Lucent Technologies. ©SDX Business Systems, a wholly owned subsidiary of Lucent Technologies 1999. Sterling Court 15 - 21 Mundells...
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