Glossary - Lucent Technologies Index User Manual

Page 22 - Glossary

Glossary

ACA
(Automatic Call Announcer) Equipment which plays
messages to callers waiting to be answered.
Account Codes
A code of up to 12 digits which the system outputs to its
call log along with other call details. Codes entered are
checked against up to 200 stored on the system before
being accepted.
Area
Each extension and line on the system belongs to one of
up to 250 areas. They then follow the night service
timetable linked to that area.
Call Log
The system can log calls that match set criteria, e.g.
length, direction, line, extension. The log includes call
details such as number, account codes, time, etc.
Camp on
A function which leaves your phone set to ring a busy
extension or line as soon as it becomes free and stops you
receiving any other calls in the meantime.
Collective Group
The system rings all the free members at the same time.
Longest Waiting
The system tries the free members in order of how long
they have been free, starting with the longest free.
Manager Secretary Working
A name for functions that help one user to make and
receive calls for transfer to another user.
Offline
A term used to mean out of service/not working.
Page
A one-way call which connects without ringing and uses
the speaker of the phone(s) called. Also known as a
broadcast call.
Pickup Group
A group of phones within which you can pickup and
answer calls ringing at any of the other member
extensions.
INDeX Standard Telephone User's Guide
PIN Code
The system stores up to 200 PIN codes of up to 6 digits.
Each PIN code has its own associated call barring and
phone settings. When you use a PIN code, its settings
temporarily override those of the phone from which you are
dialling. Your System Manager will keep a record of the
valid PIN codes stored on your system.
POT
(Plain Ordinary Phone) These are Alias two-wire
telephones. POT's include devices such as fax machines
and answerphones.
RECALL
A key which may also be marked R or HOLD.
Rotary Group
The system starts with the first free member after the last
member rung. If unanswered, after a short time the system
tries the next free member and so on.
Sequential Group
The system tries the first free members, always starting
from the front of the group. If unanswered, after a short
time the system tries the next free member and continues
to shuttle between the first two free members.
Software Release
The release (or version/level) of software used by a
system determines what features are available to users
and how those features work.
Speed Dials
Speed dials are used to store phone numbers (and
sometimes account codes). The number can then be
dialled by entering just the number of the speed dial store.
System Manager
The person responsible for the set up and maintenance of
your phone system.
Tenancy
The system can be divided into several tenancies, each
containing different extensions and lines. Calls between
tenancies are not normally allowed. Each tenancy sub-
divides into areas.
38GDE00001SAD - Issue 8 January 2000