Lucent Technologies Index User Manual page 14

Page 14 - Transfer, Park & Hold Calls
Parking Calls
Park - Alias:
- Common hold.
Holding Calls
Ringing Transfer - Alias:
- Ring inward transfer.
Hold - Alias:
- Exclusive hold.
- Call hold.
Switch calls - Alias:
- Toggle calls.
- Brokers call.
INDeX Standard Telephone User's Guide
Any extension can retrieve a parked call by dialling the line number if known.
You can park several calls. Calls parked and not retrieved, may recall your
extension after a short time.
To park an external call:
1. During the call, dial RECALL and replace the handset.
To unpark calls parked at your extension:
1. Lift the handset and dial 9.
To unpark a call parked at another extension:
1. Lift the handset and dial the parked calls line number.
Only the extension that holds a call can retrieve it unless they transfer the
call. When you hold a call, the caller may hear music if installed on your
system. You can only hold one call at a time. You can transfer a call to an
extension that is ringing or giving busy tone. If the call waits unanswered for
too long, it may recall to your extension.
To hold a call:
1. Dial RECALL.
2. If you now replace the handset, the system parks the call (see previous
page).
3. Retrieve the call by dialling RECALL again or while holding the call, make
another call (enquiry call) and either:
– To switch between calls, dial RECALL.
– To transfer the held call, replace the handset.
38GDE00001SAD - Issue 8 January 2000