Lucent Technologies MERLIN LEGEND MDC 9000 User Manual
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Lucent Technologies MERLIN LEGEND MDC 9000 User Manual

Lucent Technologies MERLIN LEGEND MDC 9000 User Manual

Communications system
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Document #: 555-660-138
Comcode 108196171
Issue 1, February 1998
MERLIN LEGEND
Communications System
MDC and MDW
Telephones User's Guide
Contents
Your MDC 9000 or MDW 9000/9010 Telephone ....................................................... 1
Describes the buttons and display
Understanding Your Telephone ......................................................................... 2
Feature Finder .......................................................................................... 4-5
Use to choose the right feature for the activity you want to perform.
Headsets .................................................................................................... 6
Headpiece, Using Headsets
Call Handling ............................................................................................... 7
Making & Answering Calls, Conference, Hold, Transfer
Messaging ............................................................................................... 8-9
Leaving Messages, Receiving Messages ........................................................... 8
Posting Messages, Signaling & Notify .............................................................. 9
Using Features ........................................................................................... 10
Feature Button, Feature Codes
Often-Used Features ................................................................................ 11-19
Account Codes, Authorization Codes ............................................................. 11
Auto Dial ............................................................................................... 12
Callback, Call Waiting .............................................................................. 13
Camp-On, Coverage, Direct Voice Mail ........................................................... 14
Do Not Disturb, Forward & Follow Me ............................................................ 15
Last Number Dial, Paging ........................................................................... 16
Park & Pickup, Personal Speed Dial .............................................................. 17
Pickup, Privacy, Recall ............................................................................. 18
Reminders, Saved Number Dial, System Speed Dial ............................................ 19
Troubleshooting ..................................................................................... 20-21
Solving Common Problems
Programming Buttons & Settings ................................................................. 22-23
Programming Codes .................................................................................. 23
Pull-Out Card
Remove this and use it to keep track of speed dial codes, group numbers, and other
information about your phone and system.
®
.....

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Summary of Contents for Lucent Technologies MERLIN LEGEND MDC 9000

  • Page 1: Table Of Contents

    Communications System MDC and MDW Telephones User’s Guide Contents Your MDC 9000 or MDW 9000/9010 Telephone ... 1 Describes the buttons and display Understanding Your Telephone ... 2 Line Button Types, Tones, Rings, Line Buttons, Using a Feature Button ... 3 Feature Finder ...
  • Page 2 Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it.

  • Page 3: Your Mdc 9000 Or Mdw 9000/9010 Telephone

    Press to enter program mode (see p. 22). Trans (Transfer) Note: This quide covers the MDC 9000, MDW 9000, and MDW 9010. The picture shows the MDC Press to transfer a call to another extension (see p. 7). 9000. The differences are as follows: Instead of a Status button, the MDW 9000 and MDW 9010 have a Mute button.

  • Page 4: Understanding Your Telephone

    (see p. 13). Meaning 1 long ring Inside call or returning Callback call (see p. 13) on MDC 9000 1 short ring and 1 long ring Outside call 2 short rings and 1 long ring Outside call is transferred to you, returning transferred call, or returning Callback call (see p.

  • Page 5: Line Buttons

    Line Buttons The lower buttons are programmed as shown below. 3,4, and 5 are programmable line buttons that you can program with features (p. 22). One may be programmed as a Feature button (p. 10) if you enter account codes (p. 11) during calls. ICOM/SA The Voice Announce setting should be turned off because the handset does not have a speaker function.

  • Page 6: Feature Finder

    Feature Finder This table shows where to look for information about performing specific telephone activities. Any features that do not have detailed instructions can be used by following the directions in Using Features (p. 10) or programmed by following the instructions in Programming Buttons & Settings (p.

  • Page 7: Feature Finder

    Feature Finder Covering Calls If you want to ... Have a co-worker answer your calls. Answer all of a co-worker’s calls from your telephone. Stop your calls from being covered by others. Stop your outside calls from going to your company’s voice mail system (or send calls to voice mail).

  • Page 8: Headsets

    Headpiece Your Lucent Technologies cordless or wireless phone is equipped with a single-prong headset jack on the left, near the volume control switch (MDC 9000), or on the bottom, near the extension label (MDW 9000/9010). Your headset assists in call answering and provides hands-free operation.

  • Page 9: Call Handling

    Call Handling Making & Answering Calls First, review pp. 1–2 to find out about the buttons, tones, and rings on your telephone. If you have a headset, see p. 6. In this guide, instructions for using features may not include all the possible ways you can make a call.

  • Page 10: Messaging

    Messaging Your phone system has several features that allow you to leave messages for others in your office. If you use Leave Message or Posted Messages, the person(s) for whom you are leaving a message must have a display phone. If you wish to leave a message for a person who does not have a display telephone, use voice mail and the Direct Voice Mail feature (p.

  • Page 11: Messaging

    Messaging Posting Messages To program: See Programming Buttons & Settings, p. 22. To post messages, you must program a Posted Messages button. A posted message appears on the display of any inside caller who tries to reach you, as long as that person has a display phone.There may be as many as 20 messages available to you for posting.

  • Page 12: Using Features

    Using Features There are two ways to activate a feature: • Directly, as explained below • By pressing a line button you programmed with the feature (see Programming Buttons & Settings, p. 22) Feature Button You do not need to program a Feature button unless you enter account codes (p. 11) during calls. See Using a Feature Button, p.

  • Page 13: Often-Used Features

    Often-Used Features Account Codes To program: See Programming Buttons & Settings, p. 22. In some companies, you enter an account code before or during a call, to indicate client billing information. You may be required to enter an account code for all outside calls, or an account code may be optional for incoming and outgoing calls.

  • Page 14: Auto Dial

    Often-Used Features Auto Dial This feature must be programmed on a line button; it dials an inside or outside number. There are two types of Auto Dial buttons, inside and outside. Use inside Auto Dial buttons to: • Dial other extensions or groups. •...

  • Page 15: Callback, Call Waiting

    2 short rings and a long ring at an MDW 9000/9010 and 1 long ring at an MDC 9000. Call Waiting If Call Waiting is on, you hear a call-waiting tone when a call comes in and SA and ICOM buttons are in use.

  • Page 16: Camp-On, Coverage, Direct Voice Mail

    Often-Used Features Camp-On To program: See Programming Buttons & Settings, p. 22. Use this feature to hold a call at a busy extension; the call rings when the extension is available. To camp on a busy extension so the call will ring at the extension when available: Turn the phone on and press the programmed Camp-On button, Press # or the programmed Feature button and dial 57.

  • Page 17: Do Not Disturb, Forward & Follow Me

    Often-Used Features Do Not Disturb Must be programmed on a button. To program: See Programming Buttons & Settings, p. 22. This feature prevents calls from ringing at your extension, although outside calls still flash at line buttons. If you have coverage, your calls are covered. If you have a programmed Posted Messages button (p.

  • Page 18: Last Number Dial, Paging

    Often-Used Features Last Number Dial To program: See Programming Buttons & Settings, p. 22. This feature automatically redials the last number you called. You should program Last Number Dial on a button. To use: 1. Turn the phone on and press the type of button used to place the first call (for example, ICOM or SA). 2.

  • Page 19: Park & Pickup, Personal Speed Dial

    Often-Used Features Park & Pickup To program: See Programming Buttons & Settings, p. 22. Park puts a call on a special kind of hold so that it can be answered from any phone in the system. While a call is parked, use Paging to summon the co-worker who should answer. The person picks up the call using Pickup (p.

  • Page 20: Pickup, Privacy, Recall

    Often-Used Features Pickup Pickup lets you pick up calls that are not ringing at your phone. Using Pickup, you can answer a parked call (see Park & Pickup, p. 17), a call ringing at a specific extension, or a call ringing on a specific line.

  • Page 21: Often-Used Features

    Often-Used Features Reminders To program: See Programming Buttons & Settings, p. 22. The Reminders feature allows you to set a time when your phone will ring like an alarm clock. Once your phone rings as an alarm, the reminder is canceled. You can set only one alarm at a time and it must be for the day you set it.

  • Page 22: Troubleshooting

    You can hear the party on the other end, but they cannot hear you. † MDC 9000 cordless telephone only. †† MDW 9000/9010 wireless telephone only. Possible Cause Possible Solution The handset is out of range Move closer to the base or radio module.

  • Page 23: Troubleshooting

    †† † MDC 9000 cordless telephone only. †† MDW 9000/9010 wireless telephone only. Possible Solution Possible Cause Remove the battery from the handset for There was a recent...

  • Page 24: Programming Buttons & Settings

    Flash. Sends switchhook flash. Must be first entry in sequence. End of Dialing. Used to signal end of dialing sequence or to separate grouped digits. Copyright © 1998, Lucent Technologies. MERLIN LEGEND is a registered trademark of Lucent Technologies in the U.S. and other countries. on the Programming Codes...

  • Page 25: Programming Buttons & Settings

    Programming Buttons & Settings Programming Codes Account Code Authorization Code Auto Dial inside outside Callback automatic callback off• automatic callback on• selective callback cancel Callback Call Waiting• Camp-On Coverage Coverage inside on• Coverage inside off• Buttons for covering calls Primary Cover Secondary Cover Group Cover Buttons for sending calls...

  • Page 26: Do Not Disturb

    OFTEN-USED SYSTEM SPEED DIAL CODES Called Party Message DO NOT DISTURB Code Called Party POSTED MESSAGES Code Message Code Code...

  • Page 27: Personal Speed Dial Codes

    Paging Group/Page All COVERAGE/PICKUP/CALLING GROUPS Group Name Called Party PAGING NUMBERS Loudspeaker Paging Line Zone: Zone: Zone: Zone: Zone: Zone: No. Group Name PERSONAL SPEED DIAL CODES Code Called Party Code...

  • Page 28: Special Characters

    Feature Codes Account Code Authorization Code Callback Callback Cancel Call Waiting pick up call waiting call Camp-On Direct Voice Mail Follow Me Forward inside outside Forward and Follow Me cancel from all extensions cancel from one extension cancel from your phone Last Number Dial Available only by using feature code.

This manual is also suitable for:

Mdw 9000/9010Merlin legend mdw 9010Merlin legend mdw 9000Mdw 9031dcpMdw 9040Mdw 9030p ... Show all

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