Trouble Shooting - Yale HSA3800 Installation, Programming, Operating

Trouble shooting

Siren
Siren does not respond to arming or disarming
• Siren batteries are completely exhausted.
Check siren batteries by removing siren cover,
if there is no tamper alarm when removed,
replace batteries with new alkaline equivalents.
• Siren not learnt-in. If siren produces a tamper
alarm when the cover is removed and siren is
OK, learn-in the siren.
Siren produces a 3 second alarm when disarmed
• There has been a previous alarm and there
might be an intruder still in the premises.
Siren produces a series of pips when armed or
disarmed
• The siren has low batteries. Check that the
siren produces a series of pips when arming
and disarming, indicating low batteries. Change
batteries with new alkaline replacements.
• The siren tamper switch has been disturbed.
Check that the siren produces a series of pips
only when arming, indicating a tamper fault.
Check that the siren cover is firmly secured and
the tamper switch plunger is in contact with
the wall. If not use suitable packing material to
fill gap.
Siren produces an interrupted tone when
sounding an alarm
• The siren has low batteries. Change batteries
with new alkaline replacements.
Siren will not learn-in
• No detectors are learnt-in. Learn-in a detector
first. The siren will not learn-in into a control
unit without a previously learnt-in detector.
PIR
PIR does not respond to movement
• Previous movement has triggered the PIR
sleep timer is preventing subsequent
movement detection. Arm system and vacate
protected room for at least 1.5 minutes before
testing.
PIR is slow to respond
• This is normal, the PIR has sophisticated false
alarm filtering that will filter out random
fluctuations and responds to genuine
movement across field of view, it is less
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sensitive walking directly towards it.
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PIR gives false alarms
• Check pets have no access to protected area.
• Check that PIR is not pointed at sources of
heat or moving objects, e.g. fluttering curtains.
• Check that PIR is not mounted above convector
heaters or pointing directly at windows.
PIR LED flashes when jumper is in normal position
• Batteries are low or the tamper switch is
disturbed. Check that the tamper switch spring
is making contact with base. If the tamper
switch is OK, change batteries with new
alkaline replacements.
PIR does not respond to movement when jumper
is in test position
• Batteries are completely exhausted. Change
batteries with new alkaline replacements, LED
will flash for 30 seconds while components
initialise.
Door contact
Door contact LED flashes when jumper is in
normal position
• Batteries are low or the tamper switch
disturbed. Check that the tamper switch spring
is making contact with the mounting surface. If
the tamper switch is OK, change batteries with
new alkaline replacements.
Door contact does not respond to door opening
when jumper is in test position
• Batteries are completely exhausted. Change
batteries with new alkaline replacements
• The magnet is too far away from the door
contact. Check that the gap between door
contact and magnet is not greater than 8mm.
Control unit
Control unit does not dial out when there is an
alarm
• No messages recorded. Check that the speech
messages are all recorded.
• No telephone numbers programmed. Program
telephone numbers.
• Faulty telephone connection. Check all
connections to the telephone line. Test with
spare telephone handset if necessary.