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Operation guide

Océ ColorWave 500

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Sheila Gregg
June 20, 2025

The media drawer will not close

Summary of Contents for Oce ColorWave 500

  • Page 1: Document

    Operation guide Océ ColorWave 500...
  • Page 2 Copyright Copyright 2016 Océ. No part of this publication may be reproduced, copied, adapted or transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, optical, chemical, manual, or otherwise, without the prior written permission of Océ.
  • Page 3: Printer Drivers

    Trademarks Océ and Océ ColorWave are registered trademarks of Océ. ® ® ® ® Adobe , Acrobat , Reader are registered trademarks of Adobe Systems Incorporated. ® ® ® ® ® Microsoft , Windows , Windows XP , Windows Server 2003 , Windows Vista , Windows Server ®...
  • Page 5: Table Of Contents

    Available documentation..........................14 Chapter 2 Get to Know the Printing System................... 17 Introduction..............................18 The Océ ColorWave 500 printing system ....................18 Connect your Printing System........................19 Printer working area (Footprint)......................19 Connect the mains supply cable and the network cable..............20 Switch on the printing system........................ 21 Turn off the printing system........................
  • Page 6 Contents Save the settings in a file ........................60 Load the settings from a file ........................61 Restore the factory defaults ........................62 Set the print job default settings ......................63 Set the copy job default settings ......................66 Set the scan job default settings ......................67 Configure the Smart Inbox settings......................68 The Smart Inbox and the queue concept....................68 The Smart Inbox in the Jobs tab......................
  • Page 7 Contents Delete all templates..........................124 Export templates............................ 125 Import templates............................126 Restore the factory defaults of the templates..................127 Enable or disable scan templates......................128 Configure the Finishing settings......................... 129 Set the Océ Finishing Assistant ......................129 Fold settings............................130 Optimise the print quality and print productivity..................133 Set the print quality..........................
  • Page 8 Contents Print Jobs - Job submission tools.......................182 Use Océ Publisher Express to send a print job................... 182 Use the Smart Inbox to send a print job....................184 Use Océ Publisher Select 2 to send a print job................... 185 Use the Océ Wide format Printer Driver for Microsoft® Windows® to send a print job....187 Use the Océ...
  • Page 9 Contents Remove a media roll..........................259 Unpack the media roll..........................262 Load a media roll........................... 264 Media types............................268 Media sizes............................. 270 Refill the Toner............................. 272 Replace the toner cartridge ........................272 Replace the maintenance tray ......................275 Maintain the Scanner........................... 279 Clean the scanner...........................279 Calibrate the scanner..........................
  • Page 10 Contents...
  • Page 11: Chapter 1 Introduction

    Chapter 1 Introduction...
  • Page 12: Notes For The Reader

    Notes for the reader Notes for the reader Introduction This manual helps you to use the Océ ColorWave 500. The manual contains a description of the product and guidelines to use and operate the Océ ColorWave 500. Definition Attention Getters Parts of this manual require your special attention.
  • Page 13: Safety Information

    "http:// which is part of the user documentation. You can download the safety information via downloads.oce.com" or, if applicable, find it on the user documentation CD/DVD that is delivered together with the machine or obtain the safety information from your local Océ representative. To avoid potential hazards, maintenance is strictly preserved to properly qualified and trained service technicians.
  • Page 14: Available Documentation

    Available documentation Documentation Availability User Manual - Operation guide • On the download website under the product "http://downloads.oce.com" name ( Available as a PDF file in multiple languages. Online Help - Océ Express WebTools • Embedded in the application Available in multiple languages.
  • Page 15 Available documentation Océ Publisher Select Documentation Availability User guide - Océ Publisher Select • On the download website under the product "http://downloads.oce.com" name ( Available as a PDF file in multiple languages. Online Help • Embedded in the application Available in multiple languages.
  • Page 16 Available documentation Chapter 1 - Introduction...
  • Page 17: Get To Know The Printing System

    Chapter 2 Get to Know the Printing System...
  • Page 18: Introduction

    Introduction Introduction The Océ ColorWave 500 printing system Introduction The Océ ColorWave 500 is a wide format TonerPearl printer that uses the patented Océ CrystalPoint technology. Illustration The main components of the Océ ColorWave 500 printing system Component Description / Function The Océ...
  • Page 19: Connect Your Printing System

    Connect your Printing System Connect your Printing System Printer working area (Footprint) The Océ ColorWave 500 requires a floor space / working area of at least 3100 mm x 2260 mm, or 122 inch x 89 inch. 3100mm / 122”...
  • Page 20: Connect The Mains Supply Cable And The Network Cable

    Connect the mains supply cable and the network cable Connect the mains supply cable and the network cable Procedure IMPORTANT Make sure the power switch [A] is in 'off' position. 1. Lift the protection cover up [B]. 2. Plug the mains supply cable into the power connection at the back of the printer [C]. 3.
  • Page 21: Switch On The Printing System

    Switch on the printing system Switch on the printing system IMPORTANT • Make sure the mains supply cable is plugged in. • Make sure the network cable is plugged in. Connect the mains supply cable and the network cable on page 20 For more information, see Procedure 1.
  • Page 22: Turn Off The Printing System

    Turn off the printing system Turn off the printing system Introduction When you want to switch off the printing system completely, you have to take a few steps. Procedure 1. Press the on/off button at the front of the printer to switch the printing system off. NOTE You can also use the [Shut down] button in Océ...
  • Page 23 Turn off the printing system 2. Switch off the power switch at the back of the printing system. Chapter 2 - Get to Know the Printing System...
  • Page 24: Move The System

    Move the system Move the system Introduction You can move the printer to a new location. Before you begin IMPORTANT Switch • When the printer is connected, you must first switch off and disconnect the printer (see the printing system off on page 22 Disconnect the network cable and the mains supply cable on page 303).
  • Page 25 Move the system 3. Push the handle [1]. The foot snaps up [2]. 4. Repeat action 1 till 3 on the right side cover. 5. Move the printer to the preferred location. Be aware of the printer working area. 6. Pull out the left foot [1] until it touches the ground and locks [2]. You should hear a click when it locks into place.
  • Page 26 Move the system 8. Place the pin into the notch to mount the left side cover. Pin: Notch: Chapter 2 - Get to Know the Printing System...
  • Page 27 Move the system 9. Push the cover into place. 10. Repeat action 6 till 9 for the right side cover. Chapter 2 - Get to Know the Printing System...
  • Page 28: The Hardware

    The Hardware The Hardware The components of the printer (front) 5 6 7 Component - function table Component Description / Function [media drawers] Media drawers with 2 media rolls [lower left side cover] Cover at the bottom left of the device [lower front cover] Door to access the media path [top cover]...
  • Page 29 The components of the printer (front) Component Description / Function [lower right side cover] Component that covers the controller [foot] Component at the bottom of the printer, used to lever it Chapter 2 - Get to Know the Printing System...
  • Page 30: The Components Of The Printer (Back)

    The components of the printer (back) The components of the printer (back) Component - function table Component Description / Function [wheel] Swivel wheel with brakes [folder connection panel] Component to connect the folding device to [maintenance tray drawer] [upper back cover] Cover at the back of the device, used to access the machine for error recovery [power switch]...
  • Page 31: The Media Drawer

    The media drawer The media drawer Component - function table IMPORTANT Only use intact media rolls. Dented media rolls can damage the [Imaging devices]. Component Description / Function [media roll] 1 Media placed on roll holder in first position. [media roll] 2 Media placed on roll holder in second position.
  • Page 32: The User Panel: Océ Clearconnect

    The user panel: Océ ClearConnect The user panel: Océ ClearConnect Introduction The Océ ClearConnect is the multi-touch user panel of the printer. Component Function [status light] Light that gives feedback on the status of the printer. • A green light indicates that the printer is scanning or printing. •...
  • Page 33: The Components Of The Scanner (Optional)

    The components of the scanner (optional) The components of the scanner (optional) Introduction The embedded scanner is an optional of the printer. The components of the scanner (top cover closed) Component Description / Function [top cover] Closes off the scanner. [output refeed protector] Prevents that your output is refed into the scan- ner.
  • Page 34 The components of the scanner (optional) The components of the scanner (top cover opened) Component Description / Function [top cover] Closes off the scanner. [open levers] Use the open levers to open the top cover of the scanner. [original size ruler] Use this ruler to measure the original.
  • Page 35: The Delivery Destination

    The delivery destination The delivery destination Introduction The Océ ColorWave 500 is delivered with a [Top Delivery Tray (TDT)] to collect your printed output. The [Top Delivery Tray (TDT)] can collect 50 - 100 plain paper prints with a maximum length of 1200 mm, 48 inch.
  • Page 36 The delivery destination [Receiving rack (basket)] Illustration The [Receiving rack (basket)] is hooked at the rear side of the printer. It can collect 2 - 5 prints. The [Receiving rack (basket)] bends the printed output. Not all media types are appropriate for this finishing option.
  • Page 37: Select The Finishing Device Configuration

    Select the finishing device configuration Take-up module Illustration The take-up module enables you to wind up your prints job on a roll without cutting. This can be handy when you want to transport your prints or want to finish your prints at a later time.
  • Page 38: The Folding Device (Optional)

    The folding device (optional) The folding device (optional) Introduction The printer can be delivered with an external folding device. The Océ ColorWave 500 is compatible with the Océ 2400 fanfold and the Océ 4311 fullfold. NOTE • A technician is required to install the folding device and to configure the system.
  • Page 39 Switch the folding device to manual operation and back Procedure Switch from online mode to manual mode Operator interface Press the [Enter] button once Press [arrow up] until you see the "hand" sym- bol. Then press the [Enter] button. The display shows an icon of a folded package. The number below this icon indicates the width of the folded package.
  • Page 40: The Take-Up Module (Optional)

    The take-up module (optional) Introduction The Océ ColorWave 500 is compatible with the optional take-up module. The take-up module allows the user to print in Roll-to-roll mode. The module rolls up your print jobs automatically on a core without cutting. This can be handy when you want to transport your prints or want to automatically clean-cut or trim your prints, laminate or mount an adhesive back to the prints.
  • Page 41: The Océ Delivery Tray (Optional)

    It is essential to correctly attach the Océ Delivery Tray to your Océ stacked ColorWave 500 in order to get neatly stacked output. Move the Océ Delivery Tray towards the back of the printer, and make sure you align parallel. Attach the Océ Delivery Tray to the printer and make sure it is well connected.
  • Page 42: Workflow Of The Océ Clearconnect User Panel

    Workflow of the Océ ClearConnect user panel Workflow of the Océ ClearConnect user panel The home screen Introduction The default screen of the Océ ClearConnect user panel is the home screen. From the home screen you can manage jobs and enter the system menu. The home screen Component Function...
  • Page 43 The home screen Component Function Smart Access The dynamic Smart Access changes specifically for a print, copy or scan job and helps you to quickly start a job. [live scan view] The live scan view appears in the Smart Access. The view shows the width and alignment of your document while it slides through the Smart Access.
  • Page 44: The Job Queue And The System Menu

    The job queue and the system menu The job queue and the system menu Introduction The dynamic bar is located in the upper part of the home screen on the user panel display. The dynamic bar consists of the job status with the job queue, the printer status, and the system menu.
  • Page 45 The job queue and the system menu System menu Component Function Printing system, • The loaded media in the printer is displayed. media, and toner • The available toner per color is displayed. • Wizards appear, to help you change media or refill toner. [setup menu] The [setup menu] gives general information on the printer.
  • Page 46: Presets, Templates And Advanced Settings

    Presets, templates and advanced settings Presets, templates and advanced settings Introduction Presets and templates help you to submit jobs quickly and easily. Advanced settings help you to fine-tune the settings of your job, and give access to all settings. When you tap the copy tile in the home screen, a window with copy presets and advanced settings opens.
  • Page 47: Job Preview

    Job preview Job preview Introduction The multi-touch user panel offers a detailed preview of your job. Touch the preview thumbnail to access the preview window. Job preview Component Function Job preview You can pan the image to see it in more detail. You can shift between the various job files that are part of one location.
  • Page 48: The Cloud

    There are general cloud applications, such as SharePoint or applications via a HTTP URL, but companies can also use their own private and internal clouds. Working with the cloud on the Océ ColorWave 500 is very easy: Procedure Description...
  • Page 49: Define Your Workflow With Océ Express Webtools

    Chapter 3 Define your Workflow with Océ Express WebTools...
  • Page 50: Getting Started

    Getting Started Getting Started Océ Express WebTools Introduction Océ Express WebTools is an application that runs embedded on your printer. Use an up-to-date Internet browser (Google Chrome, Microsoft Internet Explorer or Mozilla Firefox) to open the homepage of Océ Express WebTools on your computer or mobile device. Definition You can use Océ...
  • Page 51: Set The Security Settings For Microsoft Internet Explorer

    Set the security settings for Microsoft Internet Explorer Set the security settings for Microsoft Internet Explorer Introduction You can use a web browser to open the home page of Océ Express WebTools. Depending on the Internet browser you use, set the required minimum browser security settings as indicated below.
  • Page 52: Set The Security Settings For Mozilla Firefox

    Set the security settings for Mozilla Firefox Set the security settings for Mozilla Firefox Introduction You can use a web browser to open the home page of Océ Express WebTools. Depending on the Internet browser you use, set the required minimum browser security settings as indicated below.
  • Page 53: Set Another Language For Océ Express Webtools

    Set another language for Océ Express WebTools Set another language for Océ Express WebTools Introduction The language setting of the Internet browser you use defines the language of Océ Express WebTools. Set another language You can change the language of Océ Express WebTools in your Internet browser. Depending on the Internet browser you use you have to follow several steps to change the language.
  • Page 54: The Job States

    The job states The job states Introduction When a job is placed in a Smart Inbox or in the job queue, the icon in front of the job name gives information about the status of the job. Overview of the job states in the Smart Inbox State Icon Description...
  • Page 55: The System Monitor

    The system monitor The system monitor Introduction You can open the system monitor to get an overview of the current status of the printing system. When you click on the system tab in the lower left corner of the screen, the system monitor opens.
  • Page 56 The system monitor State Icon Description 'Media indication' Roll media and roll width indication for each roll. The scanner states State Icon Description [User intervention re- General error message. quired] [Scanner is busy] The scanner is active. [Scanner is ready] The scanner is ready to start a scan job.
  • Page 57: Define The Defaults

    Define the defaults Define the defaults About the default settings in Océ Express WebTools Definition Before you send jobs to the printer, remember the following: The values defined in Océ Express WebTools are default values for the general system behavior. You can define a number of job settings in the printer drivers or the job submission tools.
  • Page 58: How To Edit A Setting

    How to edit a setting How to edit a setting Introduction In Océ Express WebTools, you can make settings to personalise your printing system. NOTE • Before you can edit a setting or a settings group, you must log in as an authorized user. •...
  • Page 59: View And Check The Settings

    View and check the settings View and check the settings Introduction In Océ Express WebTools you can view and check your settings. You can also check which settings are no longer set to the factory default value. Procedure 1. Open the [Configuration] tab or the [Preferences] tab. 2.
  • Page 60: Save The Settings In A File

    Save the settings in a file Save the settings in a file Introduction Save the settings and the values that you configured in Océ Express WebTools in a file. Save the settings in a file to duplicate the settings very easily to another printer of the same type. NOTE Not all settings are stored in the settings file.
  • Page 61: Load The Settings From A File

    Load the settings from a file Load the settings from a file Introduction Load the settings and the values for Océ Express WebTools from a file. Load the settings from a file to duplicate them to another printer of the same type. NOTE •...
  • Page 62: Restore The Factory Defaults

    Restore the factory defaults Restore the factory defaults Introduction Sometimes you want to go back to the initial settings. You can restore the factory default settings in Océ Express WebTools. NOTE Log in as a Key Operator to only restore the Key Operator settings. Log in as a System Administrator to only restore the System Administrator settings.
  • Page 63: Set The Print Job Default Settings

    Set the print job default settings Set the print job default settings Definition In Océ Express WebTools you can configure the default values for the print job settings. The print job settings are grouped under the [Preferences] - [Print job defaults] tab. You can find a short explanation of the most important print job default settings below.
  • Page 64 Set the print job default settings Setting Description [Media selection policy] • Select [Automatic next larger] to allow the printer to use a me- dia roll larger than the size of the print, when the exact size is not available. •...
  • Page 65 Set the print job default settings Overview of the [Print job defaults] - [Image] settings Open the [Preferences] - [Print job defaults] tab. Go to [Image] and click Edit in the upper right- hand corner. Setting Description [Print quality] Select [Océ Print Assistant] (OPA) to automatically select the best print quality based upon the content of the file or manually choose a print quality yourself.
  • Page 66: Set The Copy Job Default Settings

    Set the copy job default settings Set the copy job default settings In Océ Express WebTools, you can configure the default values for the copy job settings. The copy job settings are grouped under the [Preferences] - [Copy job defaults] tab. You can find a short explanation of the General copy job settings below.
  • Page 67: Set The Scan Job Default Settings

    Set the scan job default settings Set the scan job default settings In Océ Express WebTools, you can configure the default values for the scan job settings. The scan job settings are grouped under the [Preferences] - [Scan job defaults] tab. You can find a short explanation of the General scan job settings below.
  • Page 68: Configure The Smart Inbox Settings

    Configure the Smart Inbox settings Configure the Smart Inbox settings The Smart Inbox and the queue concept Definition You can use the Smart Inbox for customized job management. A Smart Inbox works as a personal mailbox from which you print jobs, in which you can store jobs, and where you can scan jobs to.
  • Page 69: The Smart Inbox In The Jobs Tab

    The Smart Inbox in the Jobs tab The Smart Inbox in the Jobs tab Introduction In the Jobs tab you can create jobs or manage your jobs in the queue and the Smart Inbox. NOTE When the [User authentication] setting is enabled, your rights and view on the Jobs tab can differ.
  • Page 70 The Smart Inbox in the Jobs tab Perform actions on your jobs in the Smart Inbox. When you select a job in the Smart Inbox you can use the options listed at the top of the Smart Inbox section to print, edit, send to, save or delete the jobs.
  • Page 71: Create And Open A Smart Inbox

    Create and open a Smart Inbox Create and open a Smart Inbox Introduction A Smart Inbox is used as a personal folder to print files from, scan files to, or store files in. In Océ Express WebTools you can create a Smart Inbox in: •...
  • Page 72 Create and open a Smart Inbox Create a Smart Inbox in the [Jobs] tab - Publisher Express section NOTE • With this procedure you not only create a Smart Inbox, but you also send a job to the printer. • The Smart Inboxes created in Publisher Express are, while empty, only visible on your personal browser.
  • Page 73 Create and open a Smart Inbox Create a Smart Inbox in the [Configuration] tab - [ Smart Inbox ] section NOTE The Smart Inboxes created in the [Configuration] tab - [ Smart Inbox ] section are permanent. Even when the Smart Inbox is empty, it will be available on the user panel and in the browser sessions.
  • Page 74: Close Or Delete A Smart Inbox

    Close or delete a Smart Inbox Close or delete a Smart Inbox Introduction In Océ Express WebTools you can close or delete a Smart Inbox in: • The [Jobs] tab - Smart Inbox section. • The [Configuration] tab - [ Smart Inbox ] section. NOTE •...
  • Page 75: Configure The Job Management Settings

    Configure the job management settings Configure the job management settings Introduction When you want to control the rights or actions that can be performed on jobs or Smart Inboxes, you can configure the [Job management] settings. Attention: • You can read a full explanation of each setting, when you click on the specific setting's name. •...
  • Page 76: Configure The Network And Security Settings

    Configure the network and security settings Configure the network and security settings Configure the network settings in Océ Express WebTools Introduction Some of the network settings are configured during the installation of your system. When you want to define more network settings, you can do so under the [Configuration] tab. NOTE For more detailed information on network settings, refer to the Océ...
  • Page 77: Set The Link Speed And Duplex Mode

    Set the link speed and duplex mode Set the link speed and duplex mode Introduction Use Océ Express WebTools to set the transmission speed and duplex mode for your network adapter. Before you begin NOTE The list of values you can select depends on the network card type. Procedure 1.
  • Page 78: User Roles And Authorizations

    User roles and authorizations User roles and authorizations Introduction You can view all settings in Océ Express WebTools, but when you want to edit a setting a message appears. This message indicates that the setting is password protected. You must log in with a password to change a setting.
  • Page 79: Log In As An Authorized User

    Log in as an authorized user Log in as an authorized user To change certain settings, you must log in as an authorized user. There are three user roles: System Administrator, Key Operator and Power User. They have authorization to edit specific groups of settings.
  • Page 80: Change The Password For Authorized Users

    Change the password for authorized users Change the password for authorized users When to do For security reasons it is advised to periodically change the password of the three access modes (Key operator, System administrator, Power user) in Océ Express WebTools. IMPORTANT Handle and store all passwords securely and with care.
  • Page 81: Shut Down Or Restart The System

    Shut down or restart the system Shut down or restart the system NOTE For this procedure, you need to log in as a System Administrator. To remotely shut down the printing system, you can click on [Shut down] in the Support tab of Océ...
  • Page 82: Enable User Authentication

    Enable user authentication Enable user authentication Introduction You can enable user authentication in Océ Express WebTools. A special user authentication license is required. When user authentication is enabled: • Users have to authenticate to get access to the system. • Users will only see their own jobs. •...
  • Page 83: Enable Access Control

    Enable Access control Enable Access control Introduction When you want to control access to your printer, you need to enable access control in Océ Express WebTools. With access control enabled, you are able to choose up to five hosts who are allowed to communicate with the printer through your network.
  • Page 84: Access Control And Ipsec Settings

    Access control and IPsec settings Access control and IPsec settings Introduction When access control is enabled, you can edit the access control settings. [Access control] and IPsec settings Under [Security] - [Configuration] - [Access control], you can set the following settings for each of the 5 stations: Setting Description...
  • Page 85: Enable Or Disable The E-Shredding Function

    Enable or disable the e-shredding function Enable or disable the e-shredding function Introduction The e-shredding function allows you to securely erase jobs from the system. This prevents unauthorized people from recovering deleted jobs. When the e-shredding function is enabled, you can select an e-shredding algorithm. You can enable the e-shredding function in Océ Express WebTools.
  • Page 86: Select The E-Shredding Algorithm

    Select the e-shredding algorithm Select the e-shredding algorithm Introduction The e-shredding function allows you to securely erase jobs from the system. This prevents unauthorized people from accessing deleted jobs. You can select one of the following algorithms: • [Gutmann]. All jobs on the system are erased in 35 overwrite passes. •...
  • Page 87: Specify The Number Of Overwrite Passes

    Specify the number of overwrite passes Specify the number of overwrite passes Introduction The e-shredding function allows you to erase jobs from the system. This prevents unauthorized people from accessing deleted jobs. You can manually enter the required number of overwrite passes.
  • Page 88: Remote Security

    Remote security Remote security Introduction By default, the first certificate delivered for the use of HTTPS is an Océ self-signed certificate. To ensure a fully trusted authentication, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). In Océ Express WebTools you can generate the certificates.
  • Page 89: Generate A New Ca-Signed Certificate

    Generate a new CA-signed certificate Generate a new CA-signed certificate Introduction To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). In Océ Express WebTools, you can generate a certificate request yourself or you can import a predefined certificate via your computer or network.
  • Page 90 Generate a new CA-signed certificate -----END NEW CERTIFICATE REQUEST----- 5. Copy and paste the content of the request in a .csr file (named 'certificate_request.csr' by default). 6. Restart the controller 7. Send the content of this request to the Certification Authority. Chapter 3 - Define your Workflow with Océ...
  • Page 91: Import A Ca-Signed Certificate: Import The Root Certificate

    Import a CA-signed certificate: Import the root certificate Import a CA-signed certificate: Import the root certificate Introduction To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). In Océ Express WebTools, you can generate a certificate request yourself or you can import a predefined certificate via your computer or network.
  • Page 92: Import A Ca-Signed Certificate: Import The Intermediate Certificate

    Import a CA-signed certificate: Import the intermediate certificate Import a CA-signed certificate: Import the intermediate certificate To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). When you import the certificate you need to: •...
  • Page 93: Import A Ca-Signed Certificate

    Import a CA-signed certificate Import a CA-signed certificate To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). When you import the certificate you need to: • Import the root certificate •...
  • Page 94: Import A Ca-Signed Certificate: Check And Import The Root Certificate

    Import a CA-signed certificate: Check and import the root certificate Import a CA-signed certificate: Check and import the root certificate To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). When you import the certificate you need to: •...
  • Page 95: Configure The Presets

    Configure the Presets Configure the Presets What you need to know about presets Introduction A preset is a predefined setting that is available on the user panel to easily perform print or copy jobs. The preset concept supports the green button approach. The default presets are automatically selected on the user panel, so you only have to press the green button to start a job with your predefined settings.
  • Page 96: Set The Default Copy Preset

    Set the default copy preset Set the default copy preset Introduction With a preset you can predefine the settings you need for a copy job. Copy has four preset categories: [Media], [Layout], [Image], and [Finishing] For each category you can set one default preset in Océ Express WebTools. The default preset is automatically used when you press the green button on the user panel.
  • Page 97: Configure The Custom Copy Preset

    Configure the custom copy preset Configure the custom copy preset Introduction With a preset you can predefine the settings you need for a copy job. When you want to use other predefined settings than the default presets, you can configure custom presets in Océ...
  • Page 98: Set The Default Print Preset

    Set the default print preset Set the default print preset Introduction With a preset you can predefine the settings you need for a print job from USB or an external location. Print has four preset categories: [Media], [Layout], [Image], and [Finishing]. For each category you can set one default preset in Océ...
  • Page 99: Configure The Custom Print Preset

    Configure the custom print preset Configure the custom print preset Introduction With a preset you can predefine the settings you need for a print job. When you want to use other predefined settings than the default presets, you can configure custom presets in Océ...
  • Page 100: Make A Custom Preset Available On The User Panel

    Make a custom preset available on the user panel Make a custom preset available on the user panel Introduction When you create a custom preset, you can enable the preset to make it available on the user panel. Before you begin Create the custom copy preset on Create the custom preset first.
  • Page 101: Configure The Locations

    Configure the locations Configure the locations Configure your locations Introduction On the user panel you can find a list of locations you can scan to and print from. To this location you send your scanned files for storage, or you save files on this location and you send them to the printer.
  • Page 102: Enable Or Disable Usb

    Enable or disable USB Enable or disable USB Introduction If you want to use USB as a location, you have to make settings for USB first. You can make the settings in Océ Express WebTools. Illustration Procedure 1. Open the [Configuration] - [External locations] tab. 2.
  • Page 103: Enable And Edit The Home Folder

    Enable and edit the Home folder Enable and edit the Home folder Introduction When you want to use the Home folder as a location you have to enable user authentication first. Only then the Home folder becomes visible in the external location list. When it is present you can edit the functionalities.
  • Page 104: Enable Planwell Collaborate (Optional)

    Enable PlanWell Collaborate (optional) Enable PlanWell Collaborate (optional) Introduction When you have a license installed for PlanWell Collaborate (ARC cloud support), you can enable this external location under the [Configuration] tab. Procedure 1. Open the [Configuration] - [External locations] tab. 2.
  • Page 105: Create An External Location

    Create an external location Create an external location Introduction You can create your own FTP, SMB, WebDAV, external locations with Océ Express WebTools. Before you begin NOTE • Make sure you enable [SMB] protocol. • Make sure you enable [FTP] under the [Configuration] - [Connectivity] tab. •...
  • Page 106 Create an external location 9. Select the [Enabled functionalities]. Enable or disable access to the selected location for print or scan jobs. 10. Click [Ok] to save the external location. NOTE The system will validate the external location and give an error message if the validation fails.
  • Page 107: Set A Default External Location

    Set a default external location Set a default external location Introduction You can set an external location as the default location. The default location is used when you do not select a specific external location for a job. Procedure 1. Select the [Configuration] - [External locations] tab. 2.
  • Page 108: Set A Default Print Destination

    Set a default print destination Set a default print destination Introduction You can configure the default print destination in Océ Express WebTools. When the destination of a print job is not specified in the job ticket or when there is no job ticket, the job is sent to a default destination.
  • Page 109: Troubleshoot The Creation Of An Ftp External Location (After An Error Message)

    Troubleshoot the creation of an FTP external location (after an error message) Troubleshoot the creation of an FTP external location (after an error message) An error message displays to indicate that the creation of the FTP external location failed. According to the error message, perform the verifications proposed in the next table in order to fix the issue.
  • Page 110 Troubleshoot the creation of an FTP external location (after an error message) Error message Action to perform The remote destination test is Check that the Firewall on the FTP server workstation does aborted, because the time-out not prevent the 'FTP passive mode' connection. period has expired.
  • Page 111 Troubleshoot the creation of an FTP external location (after an error message) Error message Action to perform The external location is full. Make some space available on the external location for the 'Scan to' operations. The test of the external location Restart the system and try again.
  • Page 112: Troubleshoot The Creation Of An Smb External Location (After An Error Message)

    Troubleshoot the creation of an SMB external location (after an error message) Troubleshoot the creation of an SMB external location (after an error message) An error message displays to indicate that the creation of the SMB external location failed. According to the error message, perform the verifications proposed in the next table in order to fix the issue.
  • Page 113 Troubleshoot the creation of an SMB external location (after an error message) Error message Action to perform The remote destination cannot The external location server has reached the maximum num- be tested: the remote server has ber of connections. Check with the System administrator or reached the maximum number try again later.
  • Page 114: Troubleshoot The Creation Of A Webdav External Location (After An Error Message)

    Troubleshoot the creation of a WebDAV external location (after an error message) Troubleshoot the creation of a WebDAV external location (after an error message) An error message displays to indicate that the creation of the WebDAV external location failed. According to the error message, perform the verifications proposed in the next table in order to fix the issue.
  • Page 115: Configure The Printer Settings

    Configure the printer settings Configure the printer settings Configure the regional settings Purpose The regional settings are configured during the installation of your printer. When you want to change the initial configuration, you can do this under the [Regional settings]. Define the regional settings for the printer in the following order: •...
  • Page 116: Configure The User Session Time-Out

    Configure the user session time-out Configure the user session time-out Introduction The user panel returns automatically to the home screen and its default configuration. You can set a time limit for the user session. When to do Define a suitable time-out period that does not interfere with the print productivity. Procedure 1.
  • Page 117: Configure The Working Hours

    Configure the working hours Configure the working hours Introduction You can define the working hours of the printer in Océ Express WebTools. Enable [Automatic on] first, to let the printer wake up automatically. Define the working days with the [First workday] setting, for example 'Monday', and [Last workday] setting, for example 'Friday'.
  • Page 118: Configure The Energy Save Modes

    Configure the energy save modes Introduction The Océ ColorWave 500 offers two energy save modes that you can set if the printer is idle for a defined period. The configuration of the timers prevents unnecessary power consumption. You can adjust the value of the timers.
  • Page 119: Configure The Media Request Time-Out

    Configure the media request time-out Configure the media request time-out Introduction The user panel displays a message with a media request when the requested media is not available on the printer. • When the [Media request timeout] setting is disabled, the media request will be displayed on the user panel until it is resolved.
  • Page 120: Configure The Pen Settings

    Configure the pen settings Configure the pen settings Introduction You can define the pen settings in the application that you use to create a drawing with. When the pen settings are not defined in the application, you can configure the default pen settings in Océ...
  • Page 121: Configure The Roll-To-Roll Mode In Océ Express Webtools

    Configure the Roll-to-roll mode in Océ Express Webtools Configure the Roll-to-roll mode in Océ Express Webtools Introduction When you want to use the take-up unit, your printer has to be in the Roll-to-roll mode. When you enable the Roll-to-roll mode, the printer will not cut between pages. You can also configure the Roll-to-roll mode on the user panel.
  • Page 122: Configure The Templates

    Configure the Templates Configure the Templates Fold and Scan templates Introduction A template is a group of predefined settings you can configure yourself. Select the template on the user panel to easily submit a job with optimized settings. You can create templates for folding and scanning in Océ Express WebTools under the [Preferences] tab.
  • Page 123: Create A New Template

    Create a new template Create a new template Introduction Create a new template in Océ Express WebTools. NOTE • Depending on the configuration, less or more settings are available. • More or fewer settings will be shown depending on the selections made. •...
  • Page 124: Delete All Templates

    Delete all templates Delete all templates Introduction You can delete all templates at once with Océ Express WebTools. Procedure 1. Select the [Preferences] - [Fold] tab in Océ Express WebTools for the fold templates. Select the [Preferences] - [Scan] tab in Océ Express WebTools for the scan templates. 2.
  • Page 125: Export Templates

    Export templates Export templates Introduction You can export templates with Océ Express WebTools. The export will be saved as a zip file. The zip file contains all available templates. Procedure 1. Select the [Preferences] - [Fold] tab in Océ Express WebTools for the fold templates. Select the [Preferences] - [Scan] tab in Océ...
  • Page 126: Import Templates

    Import templates Import templates Introduction You can import templates with Océ Express WebTools. Use a zip file with templates that was previously created by the [Export templates] procedure. Procedure 1. Select the [Preferences] - [Fold] tab in Océ Express WebTools for the fold templates. Select the [Preferences] - [Scan] tab in Océ...
  • Page 127: Restore The Factory Defaults Of The Templates

    Restore the factory defaults of the templates Restore the factory defaults of the templates Introduction You can restore the factory defaults of all templates with Océ Express WebTools. The custom templates are not changed. Procedure 1. Select the [Preferences] - [Fold] tab in Océ Express WebTools for the fold templates. Select the [Preferences] - [Scan] tab in Océ...
  • Page 128: Enable Or Disable Scan Templates

    Enable or disable scan templates Enable or disable scan templates Introduction You can enable or disable scan templates. When you enable the templates they become available on the user panel. Procedure 1. Open the [Preferences] - [Scan] tab. 2. Under Actions, click on the [Edit a template] icon next to the preferred template. The template window opens.
  • Page 129: Configure The Finishing Settings

    Configure the Finishing settings Configure the Finishing settings Set the Océ Finishing Assistant Introduction This setting is only available when a folder is installed . The [Océ Finishing Assistant] can automatically detect the legend (if present) of a drawing and rotate and align the drawing so the legend will be on the cover page of the fold package.
  • Page 130: Fold Settings

    Fold settings Fold settings Introduction You can set the fold options in the fold template under the [Preferences] - [Fold] tab. For more Create a new template on page information on how to create a template see, 123. When you set the fold options, make sure you set them accordingly to operate the folding device in a correct way.
  • Page 131 Fold settings [Folding method] Description Example [With binding edge] (DIN- Folded package, but the last fold (rear) has additional width. The previous fold could be shorter. 0 - 30 mm Max 230 mm [Binding edge size] Defines how much the binding is outside the package.
  • Page 132 Fold settings Package size [Package size] Description Example [Width] Defines the fold distance of the Z- fold. NOTE Note that the package width size excludes the [Binding edge size]. So the back panel consists of the 180 - 230 mm 7.1 - 9 inch package width size plus the binding edge size (A+B).
  • Page 133: Optimise The Print Quality And Print Productivity

    Optimise the print quality and print productivity Optimise the print quality and print productivity Set the print quality Introduction You can use Océ Express WebTools to set the print quality. The choice of the print quality affects the speed of the job and the toner coverage. [Print quality] Number of passes resolution...
  • Page 134: Set The Long Plot Mode

    Set the long plot mode Set the long plot mode Introduction When the long plot mode is enabled, the system will be able to print TIFF, HP-GL, HP-GL2 and HP- RTL plots up to 175 meter with good quality. Transformation such as scaling and rotating are not guaranteed in this mode.
  • Page 135: Set The Automatic Roll Switch

    Set the automatic roll switch Set the automatic roll switch Introduction In Océ Express WebTools you can choose to enable or disable the [Automatic roll switch]. When you enable the functionality and a specific roll has been selected, the printer automatically continues printing on an (in size and type) identical roll.
  • Page 136: Set The Spool Threshold

    Set the spool threshold Set the spool threshold Introduction When the job memory is full the printer cannot receive new jobs, therefore it is necessary to partly empty the memory. Set the [Spool threshold] setting to define the spool capacity for your jobs.
  • Page 137: Set The Rotation Mode

    Set the rotation mode Set the rotation mode Introduction If you want to turn an image, you can use the rotation settings. The setting allows you to turn the image according to predefined rotation values or you can let the printer perform the rotation automatically.
  • Page 138: Set The Alignment Mode

    Set the alignment mode Set the alignment mode Introduction When you want to shift the image on the sheet, you can change the alignment mode. With the alignment mode, you can also optimize the print productivity as you reduce the distance the print carriage has to travel.
  • Page 139: Set The Adobe® Pdf Print Engine

    Set the Adobe® PDF Print Engine Set the Adobe® PDF Print Engine Introduction When enabled, the PDF files are processed directly with the [PDF render engine]. [PDF render engine] is compatible with the latest features of design applications. When disabled, the PDF files are first converted to PostScript, then processed with the [PDF render engine] interpreter.
  • Page 140: Set Transparency Flattening For Pdf

    Set transparency flattening for PDF Set transparency flattening for PDF Introduction In Océ Express WebTools, you can select a setting to flatten transparency information in a PDF document before printing. The setting is used for PDF documents containing transparency information only. You can choose between the following values: •...
  • Page 141: Set The Océ Print Assistant Behavior

    [Océ Print Assistant] can fine-tune the to optimize further speed and quality to his personal needs. The [Océ Print Assistant] will be the default mode for the Océ ColorWave 500 . ¹ The number in the [Océ Print Assistant behavior] represents a position on a scale from 0 to 100.
  • Page 142: Optimize The Print Productivity

    Optimize the print productivity Optimize the print productivity Introduction When you load media, always make sure that you install and define the correct media type and size on the printer. Depending on your needs, you can optimize the print productivity in various ways.
  • Page 143: Optimize The Color Management Settings

    Optimize the Color management settings Optimize the Color management settings What is Color management? Definition The color management settings help you to reproduce the colors of your input as precisely as possible on the printed output. With the color management settings you define how to convert the color-information of the file you want to print (input color space;...
  • Page 144: What Is An Input Profile / Standardization

    What is an input profile / standardization? What is an input profile / standardization? Definition An input profile / standardization defines what color space you must use to interpret the color information of the file you want to print in a correct manner. The main input profiles (color spaces) are the following.
  • Page 145 What is an input profile / standardization? • Gray In the grayscale (color) space only information about the lightness is given. Lightness can range from a minimum of 0 (black) to 100 (white). You can define the input profile if you use the [Color feel] setting [Graphics colors]. The table below gives an overview of the possible input profiles / standardization settings.
  • Page 146 What is an input profile / standardization? Input profile / standardization Description CMYK - [ ISO Coated v2 (ECI) ] This setting indicates an offset press standard, used in Europe to print separations and proofs on coated media. Based upon Fogra39 with 330% ink limit.
  • Page 147: What Is Color Feel

    What is Color feel? What is Color feel? Definition With the [Color feel] setting you can fine-tune the look and feel of the printed output. The [Color feel] setting defines the color space conversion method. [Color feel] Description [CAD colors] Use this setting to get a print with bright, saturated col- ors.
  • Page 148: What Are Rendering Intents

    What are Rendering intents? Definition of rendering intents Normally the color space of a print file is larger than the Océ ColorWave 500 color space. In other words, the input color space is larger than the output color space. Consequently some of the defined input colors will be outside the Océ...
  • Page 149: Rendering Intent: Perceptual (Photo)

    Rendering intent: Perceptual (photo) Rendering intent: Perceptual (photo) This setting optimizes the output to produce best results for photos, artwork, GIS or images. Perceptual rendering tries to preserve some relationship between out of gamut colors, even if this results in inaccuracies for in-gamut colors. Chapter 3 - Define your Workflow with Océ...
  • Page 150: Rendering Intent: Saturation (Business Graphics)

    Rendering intent: Saturation (business graphics) Rendering intent: Saturation (business graphics) This setting optimizes the output of bright, saturated colors. Saturation rendering intent preserves saturated colors, and is advised if you try to keep color purity in computer graphics. Pure saturated colors in the original RGB device will still be satura- ted colors in the output color space, even if this results in relatively more extreme colors.
  • Page 151: Rendering Intent: Relative Colorimetric

    Rendering intent: Relative colorimetric Rendering intent: Relative colorimetric Relative colorimetric keeps an almost exact relationship between in gamut colors, even if this clips out of gamut colors. The relative colorimetric rendering method replaces the colors to align the old white point (the location of the most pure and light white in a color space) with the new white point and to keep the relative positions of the colors.
  • Page 152: Rendering Intent: Absolute Colorimetric

    Rendering intent: Absolute colorimetric Rendering intent: Absolute colorimetric Absolute colorimetric is similar to relative colorimetric, but uses a different method to handle the white point. Absolute and relative colorimetric both keep gamut colors and clip those out of gamut, but ab- solute colorimetric also keeps the white point.
  • Page 153: What Is An Output Profile

    What is an output profile? The output profile is used to adjust the converted CMYK color space, depending on the output device (via the Océ ColorWave 500 Printer Calibration Module) and the media type you select (via the OMP Océ Media Profile file).
  • Page 154: Color Management Settings In Océ Express Webtools

    Color management settings in Océ Express WebTools Color management settings in Océ Express WebTools Depending on the type of file you want to print, the Océ ColorWave 500 offers different color- information conversions. You can select the color management settings, that give the best results for the color-information conversion.
  • Page 155: Color Management Settings And Job Submission

    Color management settings and job submission Color management settings and job submission The way in which you submit a print job to the printer defines in most cases the file type of the document. If you use a printer driver, the original file type will be changed by the driver into a standard file type.
  • Page 156 Color management settings and job submission Job submission method File type Color management settings The documents are sent to Depending on the file type of the job, the printer without being the default settings of one of the 4 Océ Publisher Select converted to another file file type paths in Océ...
  • Page 157: Priorities In The Color Management Settings

    Priorities in the color management settings When you want to print a document in color on the Océ ColorWave 500 the color information that is defined in the files can be set in the different steps of the process from document creation to document production.
  • Page 158 Priorities in the color management settings NOTE It is advised to align the color management settings that have been made in the different stages before you start the print job. The color space of the document and the settings for the print have to match.
  • Page 159: Color Management Settings For Hp-Gl, Hp-Gl/2 And Hp-Rtl Files

    Color management settings for HP-GL, HP-GL/2 and HP-RTL files Color management settings for HP-GL, HP-GL/2 and HP-RTL files The default settings are emphasized. Input Standardization [Color feel] Rendering intent profile [CAD colors] • [ sRGB ] [Graphics colors] • [Perceptual (photo)] •...
  • Page 160: Color Management Settings For Tiff And Jpeg Files (Rgb Input)

    Color management settings for TIFF and JPEG files (RGB input) Color management settings for TIFF and JPEG files (RGB input) The default settings are emphasized. Input Standardization [Color feel] Rendering intent profile [CAD colors] • [ sRGB ] [Graphics colors] •...
  • Page 161: Color Management Settings For Tiff And Jpeg Files (Cmyk Input)

    Color management settings for TIFF and JPEG files (CMYK input) Color management settings for TIFF and JPEG files (CMYK input) The default settings are emphasized. Input Standardization [Color feel] Rendering intent profile [CAD colors] CMYK [Graphics colors] • [Perceptual (photo)] •...
  • Page 162: Color Management Settings For Postscript Files (Rgb Input)

    Color management settings for PostScript files (RGB input) Color management settings for PostScript files (RGB input) The default settings are emphasized. Input Standardization [Color feel] Rendering intent profile [CAD colors] • [ sRGB ] [Graphics colors] • [Perceptual (photo)] • [ Adobe RGB ] •...
  • Page 163: Color Management Settings For Postscript And Pdf Files (Cmyk Input)

    Color management settings for PostScript and PDF files (CMYK input) Color management settings for PostScript and PDF files (CMYK input) The default settings are emphasized. Input Standardization [Color feel] Rendering intent profile [CAD colors] CMYK • [ Euroscale coated ] [Graphics colors] •...
  • Page 164: Color Management Settings For Pdf Files (Rgb Input)

    Color management settings for PDF files (RGB input) Color management settings for PDF files (RGB input) The default settings are emphasized. Input Standardization [Color feel] Rendering intent profile [CAD colors] • [ sRGB ] [Graphics colors] • [Perceptual (photo)] • [ Adobe RGB ] •...
  • Page 165: Color Management Settings For Pdf Files (Cmyk Input)

    Color management settings for PDF files (CMYK input) Color management settings for PDF files (CMYK input) The default settings are emphasized. Input Standardization [Color feel] Rendering intent profile [CAD colors] CMYK [Graphics colors] • [ Euroscale coated ] • [Perceptual (photo)] •...
  • Page 166: Color Management Settings For Pdf Files (Gray Input)

    Color management settings for PDF files (Gray input) Color management settings for PDF files (Gray input) The default settings are emphasized. Input Standardization [Color feel] Rendering intent profile [CAD colors] Gray [Graphics colors] • [None (no profile used)] • [Perceptual (photo)] •...
  • Page 167: Manage Media

    Contact your local representative where you can download new profiles. When a new media type becomes available that you want your Océ ColorWave 500 to support, you can install the corresponding Océ Media Profile.
  • Page 168: Configure The Media Profiles

    NOTE You must download the new media profile before you can install it to the Océ ColorWave 500 embedded controller. Contact your local representative for new media profiles. 5. Click [Delete] to remove a media profile that is no longer needed.
  • Page 169: Install A Media Profile

    A warning message appears to inform you of the consequences for the already submitted jobs. The file is stored on the Océ ColorWave 500 embedded controller. The new file is visible in the media profile list on the [Media types] tab.
  • Page 170: Create A Custom Media Size

    Create a custom media size Create a custom media size Introduction When you want to use custom media with a different roll width than the standard roll sizes, you can create a custom media size on the system in Océ Express WebTools. The system uses this custom media size to automatically detect the roll width when you load your custom media roll.
  • Page 171: Configure The Media Sizes

    Configure the media sizes Configure the media sizes Introduction You can load various media sizes on the printer. In Océ Express WebTools you can indicate the media sizes to make them recognizable for the printer. You can also create custom media sizes. Procedure 1.
  • Page 172: Configure Mobile Printing And Scanning

    Configure Mobile Printing and Scanning Configure Mobile Printing and Scanning Océ Mobile WebTools Introduction Océ Mobile WebTools provides the following functionalities: • Submit a print-ready file to the printer from a mobile device. • Save a scanned file from the printer on a mobile device. •...
  • Page 173 Get the latest information on infrastructure and mobile device compatibility http:// Refer to the Océ PlotWave-ColorWave Systems Connectivity manual on the downloads.oce.com product page to get information on the connection requirements, or visit http://www.canon.com/support/ to find more information on mobile connection.
  • Page 174: Configure Océ Express Webtools Settings For A Mobile Connection

    Configure Océ Express WebTools settings for a mobile connection Configure Océ Express WebTools settings for a mobile connection Introduction If you want to give users easy access to Océ Mobile WebTools, the settings must first be configured. With the information you can develop a QR card to create easy access. NOTE •...
  • Page 175: Generate The Quick Response Card

    Generate the Quick Response Card Generate the Quick Response Card Introduction When you want users to easily access the printer from their mobile devices, you can generate the QR (Quick Response) card. The QR card contains all the information to establish a connection between the mobile device and the printer.
  • Page 176: Connect Your Mobile Device To Océ Mobile Webtools

    Connect your mobile device to Océ Mobile WebTools Connect your mobile device to Océ Mobile WebTools Before you connect: • Make sure the system is configured. • Make sure you generate the QR card. • Make sure you activate the Wi-Fi connection on your mobile device. NOTE •...
  • Page 177: Use The Printing System

    Chapter 4 Use the Printing System...
  • Page 178: How To Feed An Original

    How to feed an original How to feed an original Introduction When you want to copy or scan, it is important to correctly feed the original in the printer. IMPORTANT • The scanner can not scan an original that is thicker than 0.8 mm or rigid originals. When you use the carrier sheet that is available as an option, ensure that the combined thickness of both How to the document and carrier sheet does not exceed 0.8 mm.
  • Page 179: How To Auto-Feed An Original

    How to auto-feed an original How to auto-feed an original Introduction When you activate the auto-feed functionality, you do not need to use the green button every time you scan a document. This way you improve your productivity. The scanner is activated automatically and releases the original after the scan procedure.
  • Page 180: How To Use The Carrier Sheet

    How to use the carrier sheet How to use the carrier sheet Introduction The carrier sheet can help you scan an original. The use of the carrier sheet depends on the condition of your original. When to do You can use the carrier sheet when you want to copy or scan: •...
  • Page 181: How To Cut The Media In Roll-To-Roll Mode

    How to cut the media in roll-to-roll mode How to cut the media in roll-to-roll mode Introduction When the system is in roll-to-roll mode you can cut the media after a job is finished. Procedure 1. Tap on the dynamic bar of the user panel. The queue opens and the Cut icon is visible in the dynamic bar.
  • Page 182: Print Jobs - Job Submission Tools

    Print Jobs - Job submission tools Print Jobs - Job submission tools Use Océ Publisher Express to send a print job Introduction Océ Publisher Express is a job submitted that is integrated in Océ Express WebTools. NOTE When you use Océ Publisher Express to submit a print job, the maximum job size is 2 gigabyte. Illustration Procedure Step...
  • Page 183 Use Océ Publisher Express to send a print job Step Action Remarks Click on [Add file] and use the You can only print documents with the follow- Browse... button to select the file you ing data formats. When you use other formats, want to print.
  • Page 184: Use The Smart Inbox To Send A Print Job

    Use the Smart Inbox to send a print job Use the Smart Inbox to send a print job Introduction If you have already added a job to the Smart Inbox in Océ Express WebTools, you can print this job via the Smart Inbox. NOTE Create and open a Smart Inbox on For more information on how to create a Smart Inbox, see...
  • Page 185: Use Océ Publisher Select 2 To Send A Print Job

    Océ Publisher Select 2 Use Océ ColorWave 500 to: • Open the Océ ColorWave 500 application and connect to the printer. • Set up the application settings to your preferences. • Check the media and ink available in the printer.
  • Page 186 Use Océ Publisher Select 2 to send a print job Step Action Select one document of a job to check or adjust the print settings in the bottom screen. Check the print preview. Click on the green print button, to print the job. Track and manage a submitted job in the submitted jobs list.
  • Page 187: Use The Océ Wide Format Printer Driver For Microsoft® Windows® To Send A Print Job

    Use the Océ Wide format Printer Driver for Microsoft® Windows® to send a print job ® ® Use the Océ Wide format Printer Driver for Microsoft Windows to send a print job Introduction ® ® Océ provides the Océ Wide format Printer Driver for Microsoft Windows that allows you to send print jobs to your printer.
  • Page 188 Use the Océ Wide format Printer Driver for Microsoft® Windows® to send a print job Step Action Remarks In the [Options] menu in the upper right hand corner of the screen choose [Advanced options]. Make sure a checkmark is placed in the [Océ...
  • Page 189: Use The Océ Postscript® 3 Driver To Send A Print Job

    Use the Océ PostScript® 3 Driver to send a print job ® Use the Océ PostScript 3 Driver to send a print job Introduction ® Océ provides the Océ PostScript 3 Driver that allows you to send print jobs to your printer. NOTE You need a license to be able to print PostScript files on the printer.
  • Page 190: Use Océ Publisher Mobile To Send A Print Job

    Use Océ Publisher Mobile to send a print job Use Océ Publisher Mobile to send a print job Introduction Océ Publisher Mobile is an application that enables you to easily plot from an Océ system via your iPhone, iPad, or Android device. All Océ...
  • Page 191 Use Océ Publisher Mobile to send a print job Step Action Remarks Tap the "Configure" icon next to the printer The printer configuration window name. opens. Enter the IP address or hostname of the printer Add the settings for the printer. •...
  • Page 192: Print From Your Mobile Device

    Print from your mobile device Print from your mobile device Introduction When you have access to Océ Mobile WebTools you can print a file from your mobile device on the printer . NOTE • You can navigate in a file repository on your mobile device. If needed, install a file explorer application.
  • Page 193: Use Ftp To Send A Print Job

    Use FTP to send a print job Use FTP to send a print job Introduction The printer supports printing through FTP. When you send your print job through FTP the default Océ Express WebTools settings are leading. NOTE • You must enable printing through FTP in Océ Express WebTools. •...
  • Page 194: Use Lpr To Send A Print Job

    Use LPR to send a print job Use LPR to send a print job Introduction The printer supports printing through LPR. When you send your print job through LPR, the default Océ Express WebTools settings are leading. NOTE You must enable printing through LPR in Océ Express WebTools. How to send a print job via LPR Type the following line command after the Command prompt: lpr -S <hostname or IP address>...
  • Page 195: Use The Cloud To Send A Print Job

    Use the cloud to send a print job Use the cloud to send a print job Introduction The cloud can be seen as a virtual network drive you use to send files to, but also to save and share files on. There are general cloud applications, such as SharePoint or applications via a HTTP URL, but companies can also use their own private and internal clouds.
  • Page 196: Use The Home Folder To Send A Print Job

    Use the home folder to send a print job Use the home folder to send a print job Introduction When you have enabled user authentication in Océ Express WebTools you can submit a print or scan job to the home folder as a secure location. NOTE The Home folder is a personal and secure external location, you can only use when it is configured by your IT department as part of your infrastructure.
  • Page 197: Troubleshoot Print Job Submission

    Troubleshoot print job submission Troubleshoot print job submission Introduction Check the issues and solutions to troubleshoot print job submission. Issue Solution Unable to print a PDF file using When you submit the print job (File - Print), make sure Adobe Acrobat reader. you check the box 'Choose paper source by PDF page size' in the print dialog.
  • Page 198: Print Jobs

    Print Jobs Print Jobs Do a default print job Introduction When you want to print a job and you do not make any settings, the default presets are used. You only use the Smart Access to start your job. You can see the presets that are used in the job settings section of your job. Before you begin Make sure you submit a job via one of the job submitter applications: Use Océ...
  • Page 199 Do a default print job 2. Select the location of your job. Default, the public Smart Inbox. The jobs are listed in a new window. 3. Select your job from the list. 4. Tap the green button, next to the job settings. Chapter 4 - Use the Printing System...
  • Page 200: Direct Print

    Direct print Direct print Introduction When you want to do a default print job: • You can print with direct print. When you print with direct print, the print job is sent to the queue immediately. • You can print without direct print. When you print without direct print you can start the job locally at the printer.
  • Page 201: Print From A Usb Key

    Print from a USB key Print from a USB key Introduction With a USB key, you can perform print and scan jobs on the printer. Procedure 1. Insert a USB key into the USB port on the multi-touch user panel. The print tile is automatically selected on the user panel, and the USB location is active.
  • Page 202: Print Presets On The User Panel

    Print presets on the user panel Print presets on the user panel Introduction The printer uses the default presets for print and copy jobs, when you do not make different settings. The print presets are divided into four categories: • [Media] •...
  • Page 203: The Image Preset For Print Jobs

    The Image preset for print jobs The Image preset for print jobs Introduction With the [Image] preset, the quality and the productivity of a print job can be defined. There are five pre-defined presets and a sixth custom preset can be created in Océ Express WebTools. Image presets Use the overview, to select the best [Image] preset for your job.
  • Page 204: Advanced Settings For Print Jobs

    Advanced settings for print jobs Advanced settings for print jobs Introduction When you tap the Scan tile on the multi-touch user panel, you can make your own settings. Apart from the preset tiles, you can select the advanced settings under [Show all settings]. These settings are used for extended print jobs.
  • Page 205 Advanced settings for print jobs Preset category: [Layout] Setting Settings values Function [Cut size] [Cut method]: When set to [Synchro], the print is cut depend- • [Synchro] ent of the image size. • [Standard] When set to [Standard], the print is cut to a •...
  • Page 206 Advanced settings for print jobs Setting Settings values Function [Positioning] [Alignment]: [Aligns the image on the sheet.] • [Top left] • [Top] • [Top right] • [Left] • [Center] • [Right] • [Bottom left] • [Bottom] • [Bottom right] [Horizontal shift] [Shifts the image in the horizontal direction (af- ter alignment to one of the positions given in 'Alignment').]...
  • Page 207 Advanced settings for print jobs Setting Settings values Function [Scale] [1:1] Scales the image to the original size. [To media size] Scales to the selected media width. NOTE You can only use this setting, when a specific media roll is selected. [To standard size] Scales the image to fit the media size you se- lect from a list.
  • Page 208 Advanced settings for print jobs Preset category: [Finishing] Setting Settings values Function [Delivery] [Top Delivery Tray] Location on top of the printer that deposits the sheet face-down. NOTE Not all media types can be delivered to the [Top Delivery Tray]. [Back output] or [Fold].
  • Page 209: Copy Jobs

    Copy Jobs Copy Jobs Do a default copy job Introduction When you want to copy an original and you do not make any settings, the default presets are used. You only use the Smart Access to submit your job. You can see the presets that are used in the job settings section of your job. Procedure 1.
  • Page 210: Copy Presets On The User Panel

    Copy presets on the user panel Copy presets on the user panel Introduction The printer uses the default presets for print and copy jobs, when you do not make different settings. The copy presets are divided into four categories: • [Media] •...
  • Page 211: The Image Preset For Copy Jobs

    The Image preset for copy jobs The Image preset for copy jobs Introduction With the [Image] preset, the quality and the productivity of a copy job can be defined. There are five pre-defined presets and a sixth custom preset you can create in Océ Express WebTools. Image presets Use the [Image] setting to select the default stamp for your output.
  • Page 212: Advanced Settings For Copy Jobs

    Advanced settings for copy jobs Advanced settings for copy jobs Introduction When you tap the copy tile on the multi-touch user panel, you can make your own settings. Apart from the preset tiles, you can select the advanced settings under [Show all settings]. These settings are used for extended copy jobs.
  • Page 213 Advanced settings for copy jobs Preset category:[Layout] Setting Settings values Function [Cut size] [Cut method]: When set to [Synchro], the print is cut depend- • [Synchro] ent of the image size. • [Standard] When set to [Standard], the print is cut to a •...
  • Page 214 Advanced settings for copy jobs Setting Settings values Function [Remove strip] [Top] [Erase a strip from the beginning of the origi- nal.] From 0 to 400 mm, or 0 to 16 inches. [Bottom] [Erase a strip from the bottom of the original.] From 0 to 400 mm, or 0 to 16 inches.
  • Page 215 Advanced settings for copy jobs Setting Settings values Function [Positioning] [Alignment]: [Aligns the image on the media.] • [Top left] • [Top] • [Top right] • [Left] • [Center] • [Right] • [Bottom left] • [Bottom] • [Bottom right] [Horizontal shift] [Shifts the image in the horizontal direction (af- ter alignment to one of the positions given in 'Alignment').]...
  • Page 216 Advanced settings for copy jobs Preset category: [Image] Setting Settings Settings values Function values [Quality] [Scan qual- [Normal] Define the quality of the scan. ity] [High] • Select [High] to scan with a higher resolu- tion. This can prevent a moiré pattern for originals that contain gray or colored areas.
  • Page 217 Advanced settings for copy jobs Setting Settings Settings values Function values [Original] [Original [Folded lines/text] Define the type of original you use. The choice type] [Lines/text] depends on the chosen [Color mode]. For [Map] more information on choosing the correct orig- The original type on page [Colored original] inal type, see...
  • Page 218 Advanced settings for copy jobs Setting Settings Settings values Function values [Image] [Color [On] Set to [On]: highlight- [Off] • to make notes made with marker pens more ing] visible. • to emphasize colors, of CAD drawings with colored information and a solely grayscale (black) background information.
  • Page 219 Advanced settings for copy jobs Setting Settings Settings values Function values [Area to [Area to From 0 to 914 mm, [The origin of the area to erase on the horizon- erase] erase: X or 0 to 36 inches tal axis, starting from the left.] origin] [Area to From 0 to 6000 mm,...
  • Page 220: Recommended Settings For Copy Jobs

    Recommended settings for copy jobs Recommended settings for copy jobs Introduction Use the advised settings to optimize the output of your copy job. Dependent of a color or grayscale copy job, select the corresponding settings. Workflow 1. Start by selecting the best image preset for your job. Use column two in the table below, or The Image preset for copy jobs on page for more information see 211.
  • Page 221 Recommended settings for copy jobs Original document Preset [Image] Optimize under [Show all settings] (Folded) CAD drawing with [Fast CAD B/W] • Set original type to [Colored origi- marks from marker pens with large area fills: nal] [Normal CAD B/W] •...
  • Page 222: The Original Type

    The original type The original type Introduction When you change the [Original type] setting under [Show all settings] - [Original] on the user panel, you can further optimize the quality of your job. Change the original type for color or grayscale. Use the overview to select the correct type. Original types for color •...
  • Page 223 The original type Original type Definition [Dark original] Used especially for Diazo originals. Originals with a changing 'cloudy' background. [Folded lines/text] Used for monochrome CAD drawings with folds. Lines and wrinkles are suppressed. For folded color CAD drawings use [Colored original]. [Blueprint] Used for classic blueprints, with white information on a blue back- ground.
  • Page 224: Make A Half Size Copy

    Make a half size copy Make a half size copy Introduction When you want to scale your original to a 50% copy, you can change a preset on the user panel. Procedure 1. Feed the original face up and centered on the original feeding table. 2.
  • Page 225: Make A Copy And Add A Strip

    Make a copy and add a strip Make a copy and add a strip Introduction When you make a copy, you can add a strip to a document. Use [Cut size] to copy an original without a strip and add a strip to the copy. You can add a strip at the top or bottom of a copy.
  • Page 226: Make A Copy And Remove A Strip

    Make a copy and remove a strip Make a copy and remove a strip Introduction When you have an original with a part you do not want to copy, you can remove a strip from your copy. Use the option on the user panel to copy an original with a strip, and remove the strip from the copy.
  • Page 227: Make A Copy Of A Specific Area Of An Original

    Make a copy of a specific area of an original Make a copy of a specific area of an original Introduction You can make a copy of a specific area of an original. Use the option [Remove strip] to copy a specific area.
  • Page 228: Make A Copy And Remove A Specific Area Of An Original

    Make a copy and remove a specific area of an original Make a copy and remove a specific area of an original Introduction You can make a copy and delete a specific area of an original. You can use two settings: [Area to erase: width] and [Area to erase: length] to define the dimensions of the delete area.
  • Page 229: Make A Copy And Scale To Another Size

    Make a copy and scale to another size Make a copy and scale to another size Introduction When you want to scale your copy to another size, you can make changes under the advanced settings. With the custom setting, you can choose any scale percentage you want between the range of 10 - 1000%.
  • Page 230: Make A Copy Of A Dark Original (Diazo)

    It can be difficult to make a good copy of a Diazo original. Diazo originals have a changing lightness with a 'cloudy' background, which can give an unclear output. The Océ ColorWave 500 has a special [Diazo] preset, that follows the lightness and changing background of the original and copies to an even and high quality output.
  • Page 231: Make A Copy Of An Original With Highlighted Colors

    When you have an original on which colors are accentuated or highlighted, it can be difficult to make a good copy on which the highlighting is still visible. The Océ ColorWave 500 has a special setting [Color highlighting], that highlights the color accents of the original in black and white or color.
  • Page 232: Copy By Set

    Copy by set Copy by set Introduction You can use the [Create set] option to make multiple scans and copy in one set. Procedure 1. Feed the original face up and centered on the original feeding table. 2. Tap the copy tile. A window with a list of presets opens. 3.
  • Page 233: Scan Jobs

    Scan Jobs Scan Jobs Do a default scan job Introduction When you want to scan an original and you do not make any settings the default templates are used. You only use the Smart Access to submit your job. You can see an overview of the template settings that are used in the job settings section of your job.
  • Page 234: Scan Templates On The User Panel

    Scan templates on the user panel Scan templates on the user panel Introduction A template is a group of predefined settings you can configure yourself. Select the template on the user panel to easily submit a job with optimized settings. Scan template workflow The printer uses the scan templates that are configured in Océ...
  • Page 235: Advanced Settings For Scan Jobs

    Advanced settings for scan jobs Advanced settings for scan jobs Introduction When you tap the scan tile on the multi-touch user panel, you can make your own settings. Apart from the preset tiles, you can select the advanced settings under [Show all settings]. These settings are used for extended copy jobs.
  • Page 236 Advanced settings for scan jobs Setting Settings values Function [Resolution] [100] [The resolution of the scanned image in dpi.] [200] [300] [400] [600] [Color mode] [Color] [Defines whether a color, grayscale or black- [Grayscale] and-white scan is to be made. Some combina- [Black and white] tions of "Color mode"...
  • Page 237 Advanced settings for scan jobs Setting Settings values Function [Original width] [Auto] The width of the original is automatically de- tected by the scanner. [Standard] The width of the original is a standard size. Selection of available standard sizes. NOTE Depends on the media type and size you have configured in Océ...
  • Page 238 Advanced settings for scan jobs Setting Settings values Function [Remove strip] [Top] [Erase a strip from the beginning of the origi- nal.] From 0 to 400 mm, or 0 to 16 inches. [Bottom] [Erase a strip from the bottom of the original.] From 0 to 400 mm, or 0 to 16 inches.
  • Page 239 Advanced settings for scan jobs Preset category: [Quality] Setting Settings values Function [Scan quality] [Automatic] Define the quality of the scan. [Normal] • [Automatic] is the default value that auto- [High] matically selects the best scan quality value for your job. •...
  • Page 240 Advanced settings for scan jobs Setting Settings values Function [Color highlight- [On] Set to [On] ing] [Off] • to make notes made with marker pens more visible. • to emphasize colors, of a CAD drawings with colored information and a solely gray- scale (black) background information.
  • Page 241: Advised Settings For Scan Jobs

    Advised settings for scan jobs Advised settings for scan jobs Introduction When you use a certain type of original document you can select specific templates and settings that influence the quality and productivity of your job. Use the advised settings in the table below to get the best results.
  • Page 242 Advised settings for scan jobs Scan template Original document [08 - CAD with fold- Folded monochrome CAD original, to make a black and white scan. ings] [09 - CAD color to Color CAD drawings, maps, business graphics etc., to make a black and B/W] white scan.
  • Page 243: The Original Type

    The original type The original type Introduction When you tap the scan tile and select the [Original] - [Original type] setting on the user panel, you can further optimize the quality of your job. Change the original type for color or grayscale. Use the overview to select the correct type. Original types for color •...
  • Page 244 The original type Original type Definition [Photo] Used for photos and high resolution prints. Photo gives a softer con- trast than colored original. [Dark original] Used especially for Diazo originals. Originals with a changing 'cloudy' background. [Folded lines/text] Used for monochrome CAD drawings with folds. Lines and wrinkles are suppressed.
  • Page 245: File Type

    File type File type Introduction Depending on the color mode and file type you select when you create a scan template or when you make a scan, the values for the compression mode and organization change. For some file types and some situations, the compression and organization settings cannot be set. The list below helps you to define the correct file type and color mode, and shows you which compression and organization settings are possible.
  • Page 246 File type Color mode: Grayscale [Color mode] [File type] [Organization] [Compression] [JPEG quality] [Grayscale] [TIFF] [Raw] [LZW] Not applicable [Striped] [Packbits] [Tiled] [None] [PDF] Not applicable [Flate] Not applicable [LZW] [None] [JPEG] [Maximum] [High] [Medium] [Low] [PDF/A] Not applicable [Flate] Not applicable [None] [JPEG]...
  • Page 247: Make A Scan And Remove A Strip

    Make a scan and remove a strip Make a scan and remove a strip Introduction If you have an original with a strip, you can remove the strip from your scanned file. Use the option [Remove strip] on the user panel to scan an original with a strip and remove the strip from the file.
  • Page 248: Scan To A Usb Key

    Scan to a USB key Scan to a USB key Introduction When you insert a USB key in the user panel, you can scan to USB. Before you begin • Before you scan to USB, make sure the correct settings are enabled. For more information see, Enable or disable USB on page 102.
  • Page 249: Scan To The Home Folder

    Scan to the home folder Scan to the home folder Introduction When you have enabled user authentication in Océ Express WebTools you can submit a print or scan job to the home folder as a secure location. NOTE The Home folder is a personal and secure external location, you can only use when it is configured by your IT department as part of your infrastructure.
  • Page 250: Save A Scanned Document On Your Mobile Device

    Save a scanned document on your mobile device Save a scanned document on your mobile device Introduction When you have access to Océ Mobile WebTools you can scan a document on the printer and save it on your mobile device. Before you begin Make sure you have a working connection.
  • Page 251: Pause, Resume, Or Stop An Active Job

    Pause, resume, or stop an active job Pause, resume, or stop an active job Introduction If you want to pause, resume or stop an active job there are several things you can do. Procedure Pause or resume an active print job Step Action 1.[Pause]...
  • Page 252: Clear The System

    Clear the system Clear the system When to do On the user panel, you can remove all print and copy jobs from the system. Procedure 1. Tap on the system menu thumbnail in the dynamic bar. The system menu opens. 2.
  • Page 253: Maintain The Printing System

    Chapter 5 Maintain the Printing System...
  • Page 254: Update Your System

    You can update the system software when requested by service or your local representative. "http:// Install system patches for security when they are available for your product on downloads.oce.com" . You can update via the user panel or via Océ Express WebTools. Update...
  • Page 255: Update The System Software On The User Panel

    Update the system software on the user panel Update the system software on the user panel Introduction You can update the system software on the user panel with a USB device that includes a new version of the software. Before you begin For an update of the system software, get the packages for the system software update from your local representative.
  • Page 256: Update The System Software In Océ Express Webtools

    Update the system software in Océ Express WebTools Update the system software in Océ Express WebTools Introduction You can update the system via Océ Express WebTools. You can find the settings under the [Support] - [Update] tab. The [Update] tab has the following functionalities: •...
  • Page 257: Install The System Patches In Océ Express Webtools

    1. Select the [Support] - [Update] tab. 2. Click on the [Install] button for an installation of the operating system patches. 3. Browse to the location of the [Software package (*.oce)] patch file. Select the file and click 'Open'. 4. Click [Ok] to confirm, or [Cancel] to reject your entries.
  • Page 258: Replace The Media

    Replace the Media Replace the Media The media drawer Component - function table IMPORTANT Only use intact media rolls. Dented media rolls can damage the [Imaging devices]. Component Description / Function [media roll] 1 Media placed on roll holder in first position. [media roll] 2 Media placed on roll holder in second position.
  • Page 259: Remove A Media Roll

    Remove a media roll Remove a media roll IMPORTANT • Handle the media roll with care. A dented media roll can damage the printer. • Do not open the media drawer during the printing process. CAUTION • Watch your fingers when you handle the media roll. •...
  • Page 260 Remove a media roll Procedure 1. Pull firmly on the media drawer to open it. 2. Roll the media back manually, to remove the media from the metal paper guide. Chapter 5 - Maintain the Printing System...
  • Page 261 Remove a media roll 3. Use both hands (as indicated) to lift the roll holder with the media roll and put it on the roll loading station. 4. Pull the handle of the roll holder locking mechanism towards you and remove the roll holder from the core of the media roll.
  • Page 262: Unpack The Media Roll

    Unpack the media roll Unpack the media roll IMPORTANT • Handle the media roll with care. A dented media roll can damage the printer. • Always write the correct media name inside the core, after you unpack the media roll. This way, you will have the correct media information available if you replace the roll before it is empty and you want to reuse it later,.
  • Page 263 Unpack the media roll 3. Carefully remove the media roll from the box. 4. If present, remove the other plug and any plastic on the media roll. Chapter 5 - Maintain the Printing System...
  • Page 264: Load A Media Roll

    Load a media roll Load a media roll Introduction You can load standard and custom media on your printer. Before you begin Before you load a roll on the printer, make sure your media has been configured. • For standard media you can configure and enable a media profile in Océ Express WebTools. Configure the media profiles on page For more information, see 168.
  • Page 265 Load a media roll 4. Align the roll with the center of the correct size indicator on the roll holder and release the handle of the locking mechanism. 5. Remove the tapes from the new media roll. Use both hands (as indicated) to place the media roll in the media drawer. Chapter 5 - Maintain the Printing System...
  • Page 266 Load a media roll 6. Use both hands to turn the media roll backwards (1) until the media flap has passed the metal paper guide. Chapter 5 - Maintain the Printing System...
  • Page 267 Load a media roll 7. Use both hands to slide the media under the metal paper guide (2) until the media is transported automatically. 8. Close the media drawer. The user panel displays the message that new media is detected. NOTE Do not open the media drawer during loading.
  • Page 268: Media Types

    Media types Media types Introduction Océ machines and media are matched for the best quality and performance. The table below gives an overview of applications and the typically used media types. The local assortment can vary, depending on preferences and availability. Media names can also be different.
  • Page 269 Media types Application Typical media types Photo print Instant-dry photo paper 120-190 g/m² Special applications, cus- For example: tomized CrystalPoint appli- Temporary table linen cations Chapter 5 - Maintain the Printing System...
  • Page 270: Media Sizes

    Media sizes Media sizes Introduction Océ machines and media are matched for the best quality and performance. The table below gives an overview of all the selectable media sizes. When your media sizes is not part of the list, you can create your own custom media sizes. For more information see, Create a custom media size on page 170.
  • Page 271 Media sizes Media Width [mm] Length [mm] CartoB0 1000 1400 ANSI range Media Width [inch] Length [inch] 11 / B ARCH range Media Width [inch] Length [inch] ARCH1 range Media Width [inch] Length [inch] 15inch 21inch E1 (30 inch) 42inch Other Media Width [mm]...
  • Page 272: Refill The Toner

    • You cannot add toner while printing. Wait till the printer stops printing or abort the job. • You can leave the printer turned on when you refill the toner. • Make sure you use toner suitable for the Océ ColorWave 500. Procedure 1.
  • Page 273 Replace the toner cartridge 3. Remove the empty toner cartridge from the printer. 4. Place the new toner cartridge. 5. Place the toner cartridge in the correct color position. [1] cyan, [2] yellow, [3] black, [4] magenta. Chapter 5 - Maintain the Printing System...
  • Page 274 Replace the toner cartridge 1 2 3 6. When the new toner cartridge is placed correctly, a wizard for the maintenance tray appears on Replace the the user panel. Follow the instructions on the wizard. For more information, see maintenance tray on page 275.
  • Page 275: Replace The Maintenance Tray

    Replace the maintenance tray Replace the maintenance tray Introduction Replace the maintenance tray when the user panel displays the message with a request. The Replace the maintenance tray is the packaging of the toner cartridge. For more information, see toner cartridge on page 272.
  • Page 276 Replace the maintenance tray 2. Push the maintenance tray drawer to unlock it. 3. Open the drawer. Chapter 5 - Maintain the Printing System...
  • Page 277 Replace the maintenance tray 4. Remove the old maintenance. 5. Place the new maintenance tray. Chapter 5 - Maintain the Printing System...
  • Page 278 Replace the maintenance tray 6. Push the drawer shut. 7. When the new maintenance tray is placed correctly, tap [OK] in the wizard. The old maintenance tray can be disposed of in regular office waste. Chapter 5 - Maintain the Printing System...
  • Page 279: Maintain The Scanner

    Maintain the Scanner Maintain the Scanner Clean the scanner Introduction Clean the scanner from time to time, to prevent decrease of copy and scan quality. When to do Clean when: • the transparent contact plates are dirty and static • the original support rollers are dirty, and you use transparent originals Procedure 1.
  • Page 280 Clean the scanner 2. Use a muslin towel that has been moistened with water and firmly wrung out to clean the following parts of the scanner: • The original support rollers. Rotate the rollers to clean them. • The transparent contact plates. Wipe off any soiled areas.
  • Page 281: Calibrate The Scanner

    Calibrate the scanner Calibrate the scanner Introduction You can calibrate the scanner when you are not satisfied with the copy or scan quality. Use the calibration wizard to calibrate the scanner. Before you begin Clean the scanner before you start the calibration procedure. Dirty parts of the scanner cause Clean the scanner on page copy and scan quality to decrease.
  • Page 282 Calibrate the scanner Chapter 5 - Maintain the Printing System...
  • Page 283: License Management

    Chapter 6 License Management...
  • Page 284: Introduction To License Management

    Introduction to license management Introduction For certain applications your printer uses, you need to activate a license. A product license for the Océ ColorWave 500 is always required. You can perform several actions for licenses: Procedure 1. View the currently active licenses.
  • Page 285: Check Your Licenses

    [Option] This field displays the name of the option. The following licenses are available for your printer: • The Océ ColorWave 500 Product license • The Océ ColorWave 500 PDF/APPE license • [License for Adobe® PS/PDF Simplified Chinese fonts (Chinese Simp PS fonts) ] •...
  • Page 286: Save The Currently Active Licenses

    Save the currently active licenses Save the currently active licenses Introduction You can save all active licenses into one single file. When to do Save the currently active licenses before starting a license activation job or if you want to save the current license situation.
  • Page 287: Get A New License File

    Get a new license file Get a new license file Introduction The Océ applications and optional functions are protected against unauthorized use. You need to activate licenses to enable various options. When you want to get a new license you have to provide the correct information to your local representative.
  • Page 288: Activate A New License

    Activate a new license Activate a new license Introduction Under the [Licenses] tab in Océ Express WebTools you can activate new license files. NOTE • It is advised to store the license information of the currently active license files in a back-up file before you activate a new license file.
  • Page 289: Account Management

    Chapter 7 Account Management...
  • Page 290: Introduction To Account Management

    Introduction to Account Management Introduction to Account Management The printing system supports Account Management. This can be enabled and disabled in Océ Express WebTools. When enabled the user has to provide accounting information for print, scan and/or copy jobs. It is possible to enable this separately for print jobs, or for scan and copy jobs. Which accounting information needs to be provided is determined by the customer via Océ...
  • Page 291: Enable Account Management In Océ Express Webtools

    Enable account management in Océ Express WebTools Enable account management in Océ Express WebTools Introduction To enable account management you can define the values in Océ Express WebTools Definition The account information requirements are defined and managed by the administrator. How to define the 'Logging and accounting' settings Open the [Preferences] - [System defaults] tab, and under [Job management] enable the [Force entry of accounting data for print jobs] or [Force entry of accounting data for copy and scan jobs].
  • Page 292: An Overview Of Océ Account Center

    Océ devices. NOTE "http:// For this application a separate user guide and a Readme are available. Visit downloads.oce.com" , select your printer and find your document in the list. Definition Océ Account Center includes software module: • Océ Account Console.
  • Page 293: Océ Account Console

    Océ Account Console ® ® Océ Account Console Introduction to Océ Account Console Definition Océ Account Console is installed on the administrator's workstation. Purpose Océ Account Console has the following functionalities: • Manage, preview, and publish the account information dialog. •...
  • Page 294: Summary Of Océ Account Console

    Summary of Océ Account Console Summary of Océ Account Console Main parts of Océ Account Console An administrator uses Océ Account Console to perform a number of maintenance and configuration tasks. The main functional areas of Océ Account Console are described in the table below. Main parts of Océ...
  • Page 295 Summary of Océ Account Console Part Description The [Export filters] tab [Overview] section. • [Create...]. Use this option to define a new filter. • [Delete]. Remove the export filter. • [Edit...]. Change the filter definition. • [Copy...]. Make a duplicate of the filter settings to create another ex- port filter.
  • Page 296: Accounting Workflow

    Configure the task 'Retrieve log data' to run every day at a time that the printer is switched on. 3. Run the task update dialog for the Océ ColorWave 500, to provide the dialog to the printer. 4. Enable accounting in Océ Express WebTools.
  • Page 297: Chapter 8 Solve Problems

    Chapter 8 Solve Problems...
  • Page 298: How To Solve Problems With Jobs

    How to solve problems with jobs How to solve problems with jobs Procedure 1. When there is a problem with a job, the color of the green job queue bar in Océ Express WebTools turns red. The system monitor section of Océ Express WebTools displays the message: [User intervention required].
  • Page 299: Clean The Print Surface

    Clean the print surface Clean the print surface Introduction It is necessary to clean the print surface regularly. When to do When a media jam occurs or when there is pollution on your printed output, it can help to clean the print surface.
  • Page 300 Clean the print surface 3. Check whether there are toner drops on the print surface. 4. Remove the toner with the clean card. Remove the pollution from the print surface by moving the card into the direction of the toner cartridges.
  • Page 301 Clean the print surface 5. When the holes in the print surface are not open, use the pins on the clean card to open the holes. 6. Place the clean card back in the card holder. 7. Close the [transparent top cover] and place the Top Delivery Tray back in its original position. Chapter 8 - Solve Problems...
  • Page 302: Clear An Original Jam In The Scanner

    Clear an original jam in the scanner Clear an original jam in the scanner Introduction When an original jam occurs in the scanner, the message [Scanner original jam] appears on the user panel. You must remove the original from the scanner. Follow the steps in the wizard on the user panel to clear the jam.
  • Page 303: Disconnect The Network Cable And The Mains Supply Cable

    Disconnect the network cable and the mains supply cable Disconnect the network cable and the mains supply cable Procedure IMPORTANT Make sure the main power switch (A) is in 'off' position. 1. Disconnect the network cable from the network connection at the right back of the printer (D). 2.
  • Page 304: Event Messages

    Event messages Event messages Introduction Feedback on errors related to print jobs is displayed in the event list. You can open the event list when you click [View events] in the upper right hand corner of the Jobs tab in Océ Express WebTools. Procedure Event message Troubleshoot...
  • Page 305 Event messages Event message Troubleshoot [PS/PDF resource or language prob- The Postscript or PDF file is complex or corrupt. lem; one or more pages not correctly • Try to print it from an application using the Océ Wide printed] ® ®...
  • Page 306: Settings In Case Of Errors

    Settings in case of errors Event message Troubleshoot [The sheet lenght exceeds the limit • The document will be first folded only. of the second fold. Only the first fold • Check the maximum length settings for second fold applied.] and comply, when you want to get a fanfold package.
  • Page 307 Settings in case of errors 2. Under [In case of errors], you can make the following settings: Setting Value Description [Clear system at next [Yes] Activate this setting when the printer has a problem with start-up] processing jobs in the queue. Restart the system to auto- matically remove all jobs from the system.
  • Page 308: Print A Demo Print

    Print a demo print Print a demo print When to do You can print a demo print to check whether the printer is working correctly. Procedure 1. Tap the system menu thumbnail on the user panel. A window opens. 2. In the list on the right, select [Test prints]. A wizard opens. 3.
  • Page 309: Print A Test Print

    Print a test print Print a test print When to do Print a test print from a specific roll at the request of the helpdesk. The test print provides information that can help to solve quality problems. Procedure 1. Tap the system menu thumbnail on the user panel. A window opens. 2.
  • Page 310 Print a test print Chapter 8 - Solve Problems...
  • Page 311: Chapter 9 Support

    Chapter 9 Support...
  • Page 312: Counter History

    Counter history Counter history Introduction Navigate to the [Support] - [Counter history] tab to get an overview of the consumables used per printed job. The table below gives an overview of the various functionalities you can access in the counter history to sort, group, save, or print the information you need.
  • Page 313: Audit Log

    Audit log Audit log Definition As a System Administrator, you can download a comma-separated values (CSV) file containing the audit of all security-related events in the system. [Download audit events] and [Clear audit events] Log in as a System Administrator and select the [Audit log] in the [Security] tab. Click on the [Download audit events] button to download a comma-separated values (CSV) file containing the audit events.
  • Page 314: Remote Service: Configure The Proxy

    Remote Service: configure the proxy Remote Service: configure the proxy Introduction Océ Express WebTools offers remote services from the printer to the service organization, or from the service organization to the printer. You can edit these settings under the [Support] - [Remote Service] tab. Remote Service has the following options: •...
  • Page 315: Remote Service: Check The Connection

    Remote Service: check the connection Remote Service: check the connection After you configured the proxy, it is possible to test the connection between the printer and the service organization. Procedure 1. Open the [Support] - [Remote Service] tab, and click on [Check connection]. 2.
  • Page 316: Remote Service: Allow Remote Assistance

    Remote Service: allow remote assistance Remote Service: allow remote assistance When you have made all settings required and you want to allow the service organization to remotely access the printer, you can enable remote assistance. Procedure 1. Open the [Support] - [Remote Service] tab, and click on [Allow remote assistance]. 2.
  • Page 317: Chapter 10 Contact

    Chapter 10 Contact...
  • Page 318: Downloads And Support For Your Product

    User guides, printer drivers (for the Océ printers) and other resources can change without prior notice. To stay up-to-date, you are advised to download the latest resources from: "http://downloads.oce.com" Before you use your product, you must always download the latest safety information for your product: make sure that you read and understand all safety information in the manual entitled 'Safety Guide' .
  • Page 319: Reader's Comment Sheet

    Reader's comment sheet Reader's comment sheet Questions Have you found this manual to be accurate? O Yes O No Were you able to operate the product, after reading this manual? O Yes O No Does this manual provide sufficient background information? O Yes O No Is the format of this manual convenient in size, readability and arrangement (page layout, chapter...
  • Page 320 Please return this sheet to: Océ-Technologies B.V. For the attention of ITC User Documentation. P.O. Box 101, 5900 MA Venlo The Netherlands Send your comments by E-mail to: itc-userdoc@oce.com For the addresses of local Océ organisations see: http://www.oce.com Chapter 10 - Contact...
  • Page 321: Index

    Index Index Absolute colorimetric...........152 Background compensation........239 Access control Basic settings............Enable............83, Account Management introduction............ Calibrate the scanner........... Océ Express WebTools........291 Carrier sheet............180 Action after media request time-out ....119 Cartridge..............272 Active job............42, Certificates.............. Add a strip.............225 Change Add leading strip Settings.............
  • Page 322 Index Configure Default............media request time-out......... Set a default external location...... network settings..........76 Default copy job Connect procedure............209 mains supply cable and network cable..Default copy preset..........Connection Default destination for scan Remote Service..........General scan job settings........ Consumables Default destination for scan jobs per job.............
  • Page 323 Index Algorithm............86 foot................29 Enable or disable..........85 Footprint..............19 Number of overwrite passes......87 Edit a setting............external location..........101 Enable or disable scan templates....... job submission..........Energy save modes..........troubleshoot configuration......Error print job submission........Errors General copy job settings........Event list............General scan job settings Event messages description............
  • Page 324 Index Job submission Media types............ Color management........Media configuration ftp..............Media size............lpr..............Media drawer..........31, Océ PostScript® 3 Driver.......189 Media drawers............Océ Publisher Express........Media profile............167 Océ Publisher Select........Install...............169 Océ Publisher Select 2........Update.............169 Océ Wide format Printer Driver for Microsoft Media request time-out........119 Windows............
  • Page 325 Index change the language........Output profile............153 Copy job defaults..........Output refeed protector......... description............Overview Jobs tab............Color management settings......154 load the settings from a file......Overview printing system........18 log in ..............Overwrite passes............ Passwords............80 Print job defaults..........restore factory defaults........62 Paper..............268 save the settings in a file.........
  • Page 326 Index Print job presets............95 Absolute colorimetric........Print job settings...........204 Definition............Print jobs Perceptual (photo)..........149 and the cloud............48 Relative colorimetric........Print presets Saturation (business graphics)..... on the user panel........... Replace the maintenance tray......Print productivity..........Replace the toner cartridge......... Print quality.............65, Resolution.............
  • Page 327 Index Scan to USB............Stop Scan-to-file............active job............251 Scanner Strip components............33 remove a strip..........Scanner calibration..........Strip remove............Scanner clean............Support Scanner original jam..........Downloads:.............318 Second language..........115 Manuals............Secure Printer drivers..........318 Your location......89, 91, 92, 93, Switch on the printing system......Security patches...........
  • Page 328 Index Troubleshoot WebDAV create external location......... Turn off the printing system........22 Unpack Media roll............262 Update........... 254, 255, 256, Upload new licenses..........Upper back cover............30 enable or disable..........102 external location..........101 port..............28 print...............201 USB scan............... User authentication..........User panel............28, User roles..............User session Time-out............116 Vertical shift...
  • Page 330 Canon Inc. www.canon.com Canon U.S.A., Inc. www.usa.canon.com Canon Canada Inc. www.canon.ca Canon Europa Inc. www.canon-europe.com Canon Latin America Inc. www.cla.canon.com Canon Australia PTY. Ltd www.canon.com.au Canon China Co., Ltd www.canon.com.cn Canon Singapore PTE. Ltd www.canon.com.sg Canon Hongkong Co., Ltd www.canon.com.hk ©...

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