Using The Pers; Making A Call To The Response Center; Canceling A Help Call; Using The Yellow Customer Care Button - Tunstall Vi User Manual

Using the PERS

Making a Call to the Response
Center
Press the button on the Help Activator
or the red HELP button on the Home
Console Unit.

Canceling a Help Call

If you accidentally press the Help
Activator button, immediately press the
GREEN RESET button on the Home
Console Unit to cancel the signal.
Using the yellow Customer
Care button
The Home Console Unit is equipped
with a yellow Customer Care button.
The availability of Customer Care is
determined by your Service Provider. If
Customer Care is enabled, you will be
provided with specific instructions on its
operation. If Customer Care is not
enabled, pressing the yellow button will provide no functionality.

Answering calls remotely via the portable Help Activator

The Help Activator can be used to answer incoming telephone calls remotely
by pressing its button while the Home Console Unit or connected telephone is
ringing. When pressed, the Home Console Unit will answer the call and allow
you to communicate with the caller hands free via the Home Console Unit. To
revert to handset mode, just pick up the handset of the connected telephone.
Replacing the handset will end the call. To end a hands free call, press the
Help Activator button again.
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