Table Of Contents - Tunstall Vi User Manual

Contents
What's in the box? ......................................................................... 3
The Home Console Unit ................................................................ 4
Installation Advice ......................................................................... 5
How to install ................................................................................................. 7
Using the PERS ............................................................................. 9
Making a Call to the Response Center ......................................................... 9
Canceling a Help Call ................................................................................... 9
Using the yellow Customer Care button ....................................................... 9
Answering calls remotely via the portable Help Activator ............................. 9
Status Warnings & Voice Messages .......................................... 10
Telephone-Line Monitoring & Messages .................................................... 10
DC (electrical) Power Back-Up Monitoring & Messages ............................ 10
Home Console Unit Messages & Status Lights .......................................... 11
Help Activator Indicator Light ...................................................................... 11
Removing & Returning your System .......................................... 12
Disconnecting the system ........................................................................... 12
Help and Advice ........................................................................... 13
False alarms ............................................................................................... 13
Troubleshooting .......................................................................................... 13
Cleaning ...................................................................................................... 13
Moisture ...................................................................................................... 13
Battery information ...................................................................................... 13
FCC Notices ................................................................................. 14
Technical Details ......................................................................... 16
Environmental ............................................................................................. 16
Standards .................................................................................................... 16
IMPORTANT NOTE:
Calls to the Response Center and Customer Care Help Line may
be monitored and recorded for training and operational purposes,
and to improve the quality of our service.
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