Diagnostics and Troubleshooting
Checking Alarms
Major Alarms
8-6
If the Card Selection screen indicates that a Major or Minor Alarm is on a card,
follow the menu sequence Diagnostics
the alarm.
NOTE:
If a DSL card does not appear on the Card Selection screen because the
MCC card can no longer communicate with it, the MCC card will generate a
major alarm. You should go to the MCC's Monitor
(A-A-C) and view the event on its system log.
Use Table 8-3 to determine the appropriate action to take for each Major Alarm.
Table 8-3. Major Alarms (1 of 2)
Failure Type
Action
Selftest
1. Check the Selftest Results display by following the menu sequence:
failure:
Diagnostics
2. Do another Selftest (Reset) and check results.
– If the results are normal, the problem was transient. Log the
results.
– If the results are the same as the first selftest, the card should be
replaced. If only one port on a DSL card is bad, that port can be
disabled. You may continue to use the card until it is convenient
to replace it.
Processor
1. Check the Selftest Results display by following the menu sequence:
failure (Sanity
Diagnostics
timer):
2. Do another Selftest (Reset) and check results.
– If the results are normal, the problem was transient. Log the
results.
– If the results are the same as the first selftest, the card should be
replaced.
November 1997
Alarms (D-B) to determine the cause of
Card Status
Selftest.
Selftest.
Syslog
8000-A2-GB20-20