Music On Hold - Panasonic KX-TD500 Features Manual

General Features

Music on Hold

Description
The system provides "Music on Hold" to callers on hold, if available.
Conditions
• Operations such as Call Hold, Exclusive Call Hold or Consultation Hold generates Music
on Hold.
• Music on Hold or Ringback tone
It is programmable whether to send a ringback tone or "Music on Hold" to the caller while
his call is being transferred.
To send "Music on Hold" to the caller, the following optional equipment and System
Programming are required:
— Connect External Music Source, such as a radio, to the system
<Section "2.8.2 External Music Source" in the Installation Manual>.
— Select 'MUS1' or 'MUS2' in "Music on Hold Source" menu <Section "2.2 Tenant" in the
Programming Guide>.
— Select 'Music on Hold' in "1. Sound source during transfer" menu
<Section "2.8 System Option" in the Programming Guide>.
• Hardware Requirements
It is necessary to connect a user-supplied external music source such as a radio to the
system. Up to two external music sources can be connected to the system.
• The music source is used for Music on Hold or BGM or both. If external music sources are
in use, you can select a music source for each usage.
Installation Manual References
• 2.8.2 External Music Source
Programming Guide References
• 2.2 Tenant
– Music on Hold Source
– BGM Source
• 2.8 System Option
– Sound source during transfer
Features Guide References
1.10 Holding Features
• Call Hold
• Consultation Hold
1.15 Proprietary Telephone Features
• Background Music (BGM)
68 Features Guide