Automatic Hold-For Transfer - Panasonic KX-TD500 Features Manual

General Features
Automatic Hold—For Transfer
Description
Allows the PT user to transfer the call (intercom, outside) to the destination party with a simple
operation, without first pressing the TRANSFER button.
If this feature is enabled, the current call is placed on consultation hold automatically when the
PT user presses an idle CO, DN, DSS or Phantom button for transferring purpose.
This feature applies to the following buttons and operation:
DSS, S-CO, G-CO, L-CO, PDN, SDN, Phantom, direct dial
One-Touch Transfer
When the PT user presses a DSS or Phantom button, the call will be transferred to the extension
associated with the pressed DSS or Phantom button immediately.
Please refer to "One-Touch Transfer" of Section "1.11 Transferring Features" for further
information.
This feature is convenient for extension users, such as Operators, who handle a large volume
of calls.
Conditions
• Class of Service (COS) programming
COS programming <Section 2.4 Class of Service (COS), "Automatic Hold" in the
Programming Guide> determines the extension that can perform this feature.
• If this feature is not allowed by COS programming, the current call will be disconnected by
pressing an idle button or dialing the extension number during a call.
• The PT user can talk to the party on hold again by pressing the button associated with the
call.
• "Automatic Hold—For Hold" [system-wide basis] and "Automatic Hold—For Transfer"
[COS basis] can be enabled/disabled independently.
Programming Guide References
• 2.4 Class of Service (COS)
– Automatic Hold
Features Guide References
1.10 Holding Features
• Automatic Hold—For Hold
1.11 Transferring Features
• One-Touch Transfer
User Manual References
Not applicable.
244 Features Guide