Uniform Call Distribution (Ucd) - Panasonic KX-TD500 Features Manual
Digital super hybrid system
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Also See for KX-TD500:
- System reference manual (1574 pages) ,
- User manual (554 pages) ,
- Programming manual (393 pages)
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General Features
Uniform Call Distribution (UCD)
Description
Calls to a UCD group are distributed uniformly among the group members so that each
member can share the same load.
This UCD feature is particularly helpful when a certain extension receives a high volume of
calls compared with other extensions.
This feature can be categorized as follows:
Extension Group
Calls to a UCD group hunt for an idle extension in a circular way, starting at the extension
following the last one called.
UCD Group can be made up by assigning the group type of an Extension Group as "UCD."
Up to 128 UCD Groups, each consisting of more than one extension in the same tenant, can be
created in the system.
Incoming Group
Calls to a UCD group hunt for an idle extension in the order assigned in the Incoming Group.
It is programmable whether to start at the extension following the last one called or to always
start at the first assigned extension by System Programming <Section 3.5 Incoming Group,
"Search Mode" in the Programming Guide>.
UCD Group can be made up by assigning the group type of an Incoming Group as "UCD." Up
to 96 UCD Groups can be created in the system.
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Features Guide
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