Ucd (Uniform Call Distribution) - Panasonic KX-TD500 Installation Manual

4.3 Traffic Information

4.3.5 UCD (Uniform Call Distribution)

Displays information on call activities of extensions in a UCD group on each UCD group basis/
all UCD groups.
Item
Group No.
Start Time
(Date)
Incoming Calls The number of calls (both extension and CO) coming in on the
Answer Calls
% answered
CCS
252
Description
1-128: Specifies a desired UCD group.
All: Specifies all UCD groups at once.
The Start Time of Traffic Measurement.
The date of Traffic Measurement.
extensions.
The number of calls (both extension and CO) answered by the
extensions.
The ratio of "Answered Calls" to "Incoming Calls."
One hundred call seconds, or one hundred seconds of telephone
conversation. One hour telephone traffic is equal to 36 CCS.
Description
Utility