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14
MHL
Symptom
Remedy
When playing an MHL-compatible
The MHL device will not operate unless power is being supplied from this receiver. When
device connected to the MHL terminal,
this receiver is in the Standby Through mode, power cannot be supplied due to reduced
the Standby Through function does not
power consumption. Because of this, the MHL device will not operate. This is not a mal-
work and the power turns off.
function.
MHL-compatible device cannot be
Press MHL to set the remote control to the MHL control mode.
operated with the remote control.
MHL POW ERR is displayed on the
There is a problem with the power supply for the MHL device. After turning OFF the
display.
receiver, disconnect the MHL device, connect the MHL device again and then turn ON
the power of the receiver.
If the error is displayed even though the above operation is repeated several times,
there is a problem with the receiver or the MHL device. Disconnect the power cable and
request repair.
Built-in AVNavigator
Symptom
Cause
AVNavigator does not interact
The receiver's power is not turned
well with the receiver.
on.
The receiver or computer is not
connected to the LAN.
The router's power is off.
Network connections could be
restricted due to the computer's
network settings, security set-
tings, etc.
In the middle of Wiring Navi,
This is to avoid failure of the
you are instructed to turn off
receiver due to a short-circuit
the power of the unit and then
between cables or from static
connect other equipment or
electricity.
speakers.
When the Wiring Navi or
This is because of the browser's
security function.
Interactive Operation Guide
(VSX-930 only) is launched, a
warning about security protec-
tion appears on the browser.
AVNavigator screen is not dis-
This receiver's IP address
played on the browser.
has not been entered into the
browser correctly.
Receiver settings cannot be
JavaScript is disabled on the
made from a browser.
internet browser.
The browser is not compatible
with JavaScript.
Remedy
Turn the receiver's power on. (Wait about 60 seconds after
the power turns on for network functions to start.)
Connect a LAN cable to the receiver or computer (pages
34
,
46
).
Turn the router's power on.
Check the computer's network settings, security settings, etc.
Per the Wiring Navi instructions, turn OFF the power
of the receiver. As long as the browser has not quit,
Wiring Navi resumes guidance upon turning ON the
receiver.
This is not a problem. Perform the operation to authorize
the blocked contents.
Check the receiver's IP address and enter it correctly in the
browser
(page 56
).
Enable JavaScript.
Use an internet browser that is compatible with JavaScript.
USB interface
Symptom
Cause
The folders/files stored on a
The folders/files are currently stored
USB memory device are not
in a region other than the FAT (File
displayed.
Allocation Table) region.
The number of levels in a folder is
more than 9.
The audio files are copyrighted.
A USB memory device is
The USB memory device does not
not recognized.
support the mass storage class
specifications.
A USB hub is currently being used.
This receiver recognizes the USB
memory device as a fraud.
A USB memory device is
Some formats of USB memory
connected and displayed,
devices, including FAT 12, NTFS, and
but the audio files stored
HFS, cannot be played back on this
on the USB memory device
receiver.
cannot be played back.
The file format cannot be properly
played back on this receiver.
The USB memory cannot be
—
operated with the remote
control.
Over Current shows in the
—
display.
119
FAQ
Remedy
Store the folders/files in the FAT region.
Limit the maximum number of levels in a folder to 9
(page 64
).
Copyrighted audio files stored on a USB memory device
cannot be played back
(page 64
).
Try using a USB memory device compatible with the mass
storage class specifications. Note that there are cases
where even the audio files stored on a USB memory device
compatible with the mass storage class specifications are
not played back on this receiver
(page 64
).
Connect the USB memory device and switch on this
receiver (pages
34
,
47
).
This receiver does not support USB hubs
(page 64
).
Switch off and on again this receiver.
Reconnect the USB device with the receiver switched off.
Change to an input other than iPod/USB, then set the input
back to iPod/USB.
Check whether the format of your USB memory device is either
FAT 16 or FAT 32. Note that the FAT 12, NTFS, and HFS formats
cannot be played back on this receiver
(page 64
).
See the list of file formats that can be played back on this
receiver
(page 65
).
Press iPod USB to set the remote control to the iPod USB
control mode.
There is a problem with the power supply for the USB
memory. After turning off the receiver, disconnect the USB
memory, connect the USB memory again and then turn on
the power of the receiver.
If Over Current is displayed even though the above opera-
tion is repeated several times, there is a problem with the
receiver or USB memory. Disconnect the power cable and
request repair.
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