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14
HDMI
Symptom
Remedy
The HDMI indicator blinks continu-
Check all the points below.
ously.
Video/audio is not output or is inter-
This receiver is HDCP-compatible. Check that the components you are connecting are
rupted.
also HDCP-compatible. If they are not, please connect them using the component or
composite video jacks.
Depending on the connected source component, it's possible that it will not work with
this receiver (even if it is HDCP-compatible). In this case, connect using the component
or composite video jacks between source and receiver.
If the problem still persists when connecting your HDMI component directly to your
monitor, please consult the component or monitor manual or contact the manufacturer
for support.
If video images do not appear on your TV, try adjusting the resolution, Deep Color or other
setting for your component.
While analog video signals are being output over HDMI, use a separate connection for
audio output.
To output signals in Deep Color, use an HDMI cable (High Speed HDMI
connect this receiver to a component or TV with the Deep Color feature.
The picture and sound output get cut
Influence from a TV whose power is set to standby may cause the picture or sound output
off, or there is no output produced.
to not be produced or to get cut off. In this case, press OUT P., and make sure to use an
output other than the HDMI output to which that TV is connected.
No picture.
Try changing the SCAL setting (in
VSX-930 only: To use the HDMI OUT 2 terminal in the main zone, set the MAIN/HDZONE
Output Setting to MAIN
No sound, or sound suddenly
Check that the HDMI Audio setting is set to AMP
ceases.
If the component is a DVI device, use a separate connection for the audio.
If analog video is being output over HDMI, please use a separate connection for the
audio.
Check the audio output settings of the source component.
HDMI format digital audio transmissions require a longer time to be recognized. Due
to this, interruption in the audio may occur when switching between audio formats or
beginning playback.
Turning on/off the device connected to this unit's HDMI OUT terminal during playback,
or disconnecting/connecting the HDMI cable during playback, may cause noise or inter-
rupted audio.
Noisy or distorted picture.
Sometimes a video deck may output a noisy video signal (during scanning, for example),
or the video quality may just be poor (with some video game units, for example). The
picture quality may also depend on the settings, etc. of your display device. Switch off
the video converter and reconnect the source and display device using the same type of
connection (component or composite), then start playback again.
If the problem still persists when connecting your HDMI component directly to your
monitor, please consult the component or monitor manual or contact the manufacturer
for support.
®
TM
/
Cable) to
Setting the Video options
on
page 87
).
(page 111
).
(Setting the Audio options
on
page 85
).
Symptom
Remedy
Synchronized operation not possible
Check the HDMI connections.
using Control with HDMI function.
The cable may be damaged.
Select ON for the Control Mode with HDMI setting (see
Turn the TV's power on before turning on this receiver's power.
Set the TV side Control with HDMI setting to on (see TV's operating instructions).
VSX-930 only: Connect the TV to the HDMI OUT 1 terminal and set the HDMI output to
OUT 1. Then turn on first the TV's power, then this receiver's power.
VSX-930 only: When HDZONE is
This is due to the HDMI connection specifications; it is not a malfunction. When play-
set to ON, the video resolution and
ing the same input in the main zone and HDZONE, video and audio signals that can be
number of audio channels for the
output in common for all the devices connected to the HDMI OUT 1 and HDMI OUT 2
main zone side changes.
(HDZONE) terminals are set.
VSX-930 only: HDZONE cannot be
Set Output Setting at MAIN/HDZONE to HDZONE
turned on.
VSX-930 only: When the input source
This is because the HDMI devices need to recognize each other again. This is not a
for the main or HDZONE is switched
malfunction. If the picture is disturbed or not displayed, turn off the power of the devices
or when the power of the respective
in all the zones, then try again. Also try temporarily turning the Network Standby and
zones is turned on and off, the audio
Standby Through settings OFF.
or video of the HDMI output terminal
that is not being operated is some-
times interrupted.
VSX-930 only: Such menus as the
Press OUT P. and switch the HDMI OUT 1/2 setting.
HOME MENU as well as the on-
screen display are not displayed for
HDMI OUT 1 or HDMI OUT 2.
Cannot upscale to 4K.
Change SCAL.
VSX-930 only: 4K video is not output
When the MAIN/HDZONE setting is MAIN and the HDMI output setting is OUT 1+2 and
even though a 4K compliant TV is
when the MAIN/HDZONE setting is HDZONE and HDZONE is the same input as with the
connected.
main zone, video is output with the lower resolution of the TV connected to HDMI OUT 1
and HDMI OUT 2. When there is only one 4K compliant TV, connect it to HDMI OUT 1
and set the HDMI output setting to OUT 1 or turn off HDZONE so that video is only output
to the 4K compliant TV.
Even though a 4K/60p 4:4:4 24 bit
Set the HDMI 4K/60p signal input setting to 4:4:4
compatible TV is connected, the
When the HDMI cable does not support 4K/60p 4:4:4 24 bit (18 Gbps transmission), video
4K/60p 4:4:4 24 bit video image is not
images may not be output properly. In that case, replace the cable with a compatible
output correctly.
HDMI cable or change the HDMI 4K/60p signal input setting to 4:2:0 to watch the 4K/60p
4:2:0 24 bit video image.
VSX-930 only: The HDMI OUT 2 terminal does not output a 4K/60p 4:4:4 24 bit video image
if MAIN/HDZONE is set to HDZONE. Set MAIN/HDZONE to MAIN or use the HDMI OUT
1 terminals.
You cannot input 4K/60p 4:4:4 24 bit video from HDMI IN 3 to the IN 5 terminal and HDMI
IN 6 terminal (VSX-930 only). Use the BD IN, HDMI IN 1 or HDMI IN 2 terminal.
118
HDMI Setup
on
(page 111
).
(page 87
)
(page 88
).
FAQ
page 82
).
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