Troubleshooting; Preventive Maintenance Procedures; Troubleshooting Tips - HP netserver e 800 Service Manual

5 Troubleshooting

Preventive Maintenance Procedures

Refer to this table for preventive maintenance procedures for this NetServer. Be sure to turn off power to the
NetServer when cleaning it.
Preventative Maintenance Procedures
Component
Keyboard
Monitor screen
Mouse
Tape drive heads
Cooling fans and
grilles
CAUTION
HP recommends the periodic cleaning of tape heads, capstans, and guides on HP drive units and those
products using high-density data cartridges and mini-data cartridges. This maintenance procedure prolongs
tape and head life and helps reduce read/write errors due to dust and oxide

Troubleshooting Tips

WARNING
•
For problems with the HP NetRAID controller, refer to the appropriate HP NetRAID manuals.
•
For problems with HP TopTools, refer to the HP TopTools Administrator Guide on the HP Web
Site at
http://www.hp.com/toptools
•
For general information on management products, refer to
http://www.hp.com/go/netserver_mgmt
and search for "management."
Time Frame
Regularly
Regularly
Regularly
Monthly
6 Months
Do NOT use petroleum-based cleaners (such as lighter fluid) or cleaners containing
benzene, trichlorethylene, ammonia, dilute ammonia, or acetone. These chemicals
could damage the keyboard's plastic surfaces.
Before removing the top cover, always disconnect the power cord and unplug
telephone cables. Disconnect telephone cables to avoid exposure to shock hazard
from telephone ringing voltages. Disconnect the power cord to avoid exposure to
high energy levels that may cause burns when parts are short-circuited by metal
objects such as tools or jewelry.
Maintenance Procedure
Dust with damp, lint-free cloth.
Use "HP Video Screen Cleaning Solution" found in 92193M
Master Clean Kit.
Refer to the mouse's manual for mouse maintenance
procedures.
Use "Magnetic Head Cleaning Solution" found in the 92193M
Master Clean Kit.
Check functions of cooling fans and clean the intake openings
on the chassis of dust, lint, and other obstructions to airflow.
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