Conventions; Service Policy Warranty; Technical Service - ZOLL Propaq MD Service Manual

Conventions

WARNING! Warning statements describe conditions or actions that can result in personal injury or death.
Caution Caution statements describe conditions or actions that can result in damage to the unit.
Note:

Service Policy Warranty

In North America: Consult your purchasing agreement for terms and conditions associated with
your warranty. Outside of North America, consult ZOLL authorized representative.
In order to maintain this warranty, the instructions and procedures contained in this manual
must be strictly followed. For additional information, please call the ZOLL Technical Service
Department 1-800-348-9011 in North America.

Technical Service

If the ZOLL Propaq MD unit requires service, contact the ZOLL Technical Service
Department:
Telephone: 1-978-421-9655; 1-800-348-9011
Fax 1-978-421-0010
Have the following information available for the Technical Service representative:
Unit serial number.
•
Description of the problem.
•
Department where equipment is used.
•
Sample chart recorder strips or electronic log files documenting the problem, if applicable.
•
Purchase Order to allow tracking of loan equipment.
•
Purchase Order for a unit with an expired warranty.
•
If the unit needs to be sent to ZOLL Medical Corporation, obtain a service request number
(SR#) from the Technical Service representative. Return the unit in its original container to:
9650-0801-01 Rev B
Notes contain additional information on using the defibrillator.
ZOLL Medical Corporation
269 Mill Road
Chelmsford, Massachusetts 01824-4105
Attn: Technical Service Department (SR#)
Telephone: 1-800-348-9011; 1-978-421-9655 FAX: 978-421-0010
ZOLL Propaq MD Service Manual
Conventions
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