Indicator Warnings - Brother PT-P950NW User Manual

Troubleshooting

Indicator Warnings

Problem
Received data in buffer
Head is cooling down
P-touch Label Printer is in boot mode
Errors concerning tape cassettes
I want to reset an error
Solution
Print data is saved in the buffer. If the P-touch Label Printer has not
received the complete data, printing will not start.
Turn off the P-touch Label Printer, and then turn it on again.
The thermal head is too hot.
The P-touch Label Printer stops and resumes printing only after the
thermal head has cooled down. The head may become too hot if
you are printing a large number of labels.
When the thermal head becomes too hot, it may produce imaging
on the labels in areas not intended to be printed. To avoid or delay
overheating, make sure the P-touch Label Printer has adequate
ventilation and is not located in an enclosed space.
If the P-touch Label Printer must cool down because it overheated
due to the type of tape cassette you are using or the contents of the
label, printing may take longer than usual.
Note
This condition may occur more often when the P-touch Label
Printer is used at high altitude (more than 10,000 ft (3,048 m))
due to a lower air density available to cool the P-touch Label
Printer.
To resolve the issue, contact your Brother dealer or Brother
customer service for assistance.
Check the following:
You are using the correct tape cassette.

 There is enough tape remaining.
 The tape cassette is installed correctly.
I want to reset an error
1 Open the top cover, and then close it.
2 If the error is not reset, press the
3 If the error still is not reset, turn off the P-touch Label Printer, and
then turn it on again.
4 If the error still is not reset, contact Brother customer service.
(Feed&Cut) button.
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