Label Problems - Brother PT-P950NW User Manual

Troubleshooting
Problem
Jams occur when I use TZe-R***
tape cassettes.

Label Problems

Problem
While printing, striped tape appears. The tape cassette is empty.
There is about 1" of blank space at
the leading edge of each printed
label.
The label is not cut automatically.
The printed label contains a blank
horizontal line.
After the labels are cut, they are not
ejected from the printer correctly.
Solution
Remove the TZe-R*** tape cassette from the printer, and then remove the
jammed ribbon.
Because the material used for the TZe-R*** ribbon is light and flexible, the
ribbon may jam if it contacts the parts of the tape exit slot.
When using TZe-R*** tape cassettes, position the printer so that the ribbon
exits straight out of the tape exit slot. In addition, make sure the discharged
ribbon does not hang down from the printer. The ribbon may jam if it touches
the tape exit slot.
In addition to these precautions, do not touch the ribbon during printing.
Solution
Install a new tape cassette (see Inserting a Tape Cassette on page 5).
Most TZe and HGe labels have a clear laminate top layer. This durable
laminate helps the label withstand abrasion, fading and wet conditions
providing a crisp, readable image. The process of adding this laminate layer
results in the leading edge of blank space. Adjusting the label's margin or using
the chain printing feature may reduce the amount of blank space.
 Use P-touch Editor to check the Auto Cut, Chain Printing and Special Tape
settings.
After printing, remove the tape cassette from the P-touch Label Printer and use
scissors to cut the tape.
Be sure to read the instructions provided with tapes and observe all
precautions noted in the instructions.
There may be some dust on the print head.
For more information, see Maintenance on page 152 and clean the print head
and head roller.
The cutter blade may be dirty.
For more information, see Maintenance on page 152 and clean the cutter.
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