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Troubleshooting
Indicator Warnings
Problem
Received data in buffer
Head is cooling down
P-touch is in boot mode
Errors concerning tubes or tape cassettes
I want to reset an error
Solution
Print data is saved in the buffer. If the P-touch has not received the
complete data, printing will not start.
Turn the P-touch off, and then turn it on again.
The thermal head is too hot.
The P-touch stops and resumes printing only after the thermal head
has cooled down. The head may become too hot if you are printing
a large number of labels.
When the thermal head becomes too hot, it may produce imaging
on the labels in areas not intended to be printed. To avoid or delay
overheating, make sure the P-touch has adequate ventilation and
is not located in an enclosed space.
If the P-touch must cool down because it overheated due to the
type of tape cassette you are using or the contents of the label,
printing may take longer than usual.
Note
This condition may occur more often when the P-touch is used
at high altitude (more than 10,000 ft (3,048 m)) due to a lower
air density available to cool the P-touch.
To resolve the issue, contact your Brother dealer or Brother
customer service for assistance.
Check the following:
You are using the correct tube or tape cassette.
There is enough tube or tape remaining.
The tube or tape cassette is installed correctly.
I want to reset an error
1 Open the top cover, and then close it.
2 If the error is not reset, press the
3 If the error still is not reset, turn the P-touch off, and then turn it
on again.
4 If the error still is not reset, contact Brother customer service.
(Feed and Cut) button.
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