Table Of Contents - Ingenico FLEX IPP320 Installation Manual

Table of Contents

FLEX IPP320 PIN pad installation ........................................................................................................... 4
I. Required hardware ............................................................................................................................ 5
II. Connecting the terminal .................................................................................................................... 6
1. Connect the communication cable(s) (based on the installation type) ......................................... 6
Serial connection to the Point-of-sale System .......................................................................... 6
o
IP connection to Point-of-sale System ...................................................................................... 7
o
2. Connect the power supply ............................................................................................................. 8
III. Starting up the terminal ................................................................................................................. 9
1. Checking the PIN pad configuration ............................................................................................. 9
Check the terminal identification (terminal number)................................................................ 9
o
Check the host communication mode ....................................................................................... 9
o
Check the communication mode to the Point-of-sale System ................................................ 10
o
2. Initializing the PIN pad ............................................................................................................... 10
3. Download .................................................................................................................................... 11
4. Registering the Point-of-sale System's IP address ..................................................................... 11
IV. Training ....................................................................................................................................... 13
Chip cards ....................................................................................................................................... 13
The terminal .................................................................................................................................... 13
Configuration and troubleshooting mode ....................................................................................... 13
Procedures to be used in the event of a failure ............................................................................... 14
Problem closing a batch .................................................................................................................. 14
V. Completing the installation ............................................................................................................. 15
Appendix A - Config. report .................................................................................................................. 16
Appendix B - Configuration ................................................................................................................... 19
1. Host communication mode configuration ................................................................................... 19
IP communication mode configuration ................................................................................... 19
o
2. Configuration of communication mode to Point-of-sale System ............................................... 21
Configuration of serial communication mode ........................................................................ 21
o
Configuration of IP communication mode ............................................................................. 21
o
3. Terminal number configuration .................................................................................................. 22
Appendix C - IP status ........................................................................................................................... 24
Appendix D - Troubleshooting ............................................................................................................... 27
1. Between the Payment Terminal and the Desjardins host............................................................ 27
2. Between the PIN pad and the Point-of-sale System ................................................................... 29
Appendix E - Quick start ........................................................................................................................ 32
Table 1 - List of FLEX Payment Terminal return codes ........................................................................ 30
FLEX iPP320 - Installation Guide_v1.50.docx 3