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Chapter 1 Maintenance
Is a message such as the following displayed?
→ Check the error and take the appropriate action according to the table below.
EXPRESSBUILDER does not support this computer.
Insert EXPRESSBUILDER disc for the computer and click OK to
restart the computer.
Failed to get the hardware parameters on the motherboard.
Check if EXPRESSBUILDER is for this computer or if the
motherboard has failed.
Failed to find a file.
Failed to open a file.
Failed to get the parameters of a file.
Failed to write a file.
Failed to copy a file.
An undefined error occurred.
[?]
The following message appears after the Update command of EXPRESSBUILDER is run
You need to format the disk in drive I: before you can use it.
Do you want to format it?
* "I:" is subject to change depending on your hardware environment.
→ Click Cancel to close the window. If you accidentally format it, you can recover by performing the
Update command again.
[?]
Unable to start EXPRESSBUILDER from Internal Flash Memory
Did you press <F3> key during POST process?
→ Press <F3> key during displaying the following message at POST.
Press <F2> Setup, <F3> Internal Flash Memory, <F4> ROM Utility, <F12> Network
[?]
While running EXPRESSBUILDER, the server reboots after a certain time has elapsed
Is Boot Monitoring enabled?
→ Boot Monitoring option of BIOS SETUP must be disabled while running EXPRESSBUILDER.
30
Message
Express5800/R120f-2E, T120f
Run the correct version of
EXPRESSBUILDER.
Contact your sales representative.
EXPRESSBUILDER DVD has stains or
cracks or the optical disk drive is faulty.
Contact your sales representative.
Contact your sales representative.
Maintenance Guide
5. Troubleshooting
Action
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