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Chapter 1 Maintenance
4.
Collecting Failure Information
If the server does not work normally, you can collect failure information by using the following way.
The failure information to be described is to be collected only at the request of your sales representative.
4.1
Collecting Event Logs
To collect the various event logs of the server, follow the steps below.
4.1.1
Windows Server 2012 R2 / Windows Server 2012
1.
Click Settings on Charms Bar.
To go to the step 4, you can directly choose Event Viewer by right-clicking on the lower left corner of
the screen.
[Settings]
22
Important
Do not reset during dumping memory or restarting the server even if the
message of virtual memory shortage appears.
Tips
If a STOP error, system error, or system stall occurs, restart the system and follow
the steps below.
Express5800/R120f-2E, T120f
[Event Viewer]
Maintenance Guide
4. Collecting Failure Information
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