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ROHS QH-NVR User Manual

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Network Video Recorder User Manual

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Summary of Contents for ROHS QH-NVR

  • Page 1 Network Video Recorder User Manual...
  • Page 2 Network Video Recorder User Manual Statement  Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact dealer.  This manual contain several technical inaccuracies typographical errors, or places that do not match the product. If you have any unsolved problems in the process of using product according to this manual, please contact our technical support department.
  • Page 3 Network Video Recorder User Manual Cautions Please read this user manual carefully before using the NVR, and keep it well for future reference. Please avoid heavy stress or violent vibration. Please transport, use and place the NVR in allowable temperature and humidity range.

  • Page 4: Table Of Contents

    Network Video Recorder User Manual Table of Contents Chapter 1 Product Introduction ..................1 1.1 Overview ......................... 1 1.2 Main Features ......................1 1.3 Special Instructions ....................5 1.4 Convention ......................5 Chapter 2 Getting Started ....................6 2.1 Open-package Check ..................... 6 2.2 Install Hard Drive .....................
  • Page 5 Network Video Recorder User Manual 3.2.2.2 Spot ......................22 3.2.2.3 Preview the permissions ................. 23 3.2.3 Record Configuration ..................23 3.2.3.1 Enable ..................... 23 3.2.3.2 Time ......................24 3.2.3.3 Recycle Record ..................25 3.2.4 Schedule Configuration .................. 25 3.2.4.1 Schedule ....................25 3.2.4.2 Motion .....................
  • Page 6 Network Video Recorder User Manual 4.3.4 Network Information ..................48 4.3.5 Online Users Information ................48 4.4 Manual Alarm ......................48 4.5 IPC Settings ......................48 4.5.1 IPC Settings ....................48 4.5.2 Stamp ......................50 4.5.3 Live ........................ 51 4.5.4 Mask ......................52 4.5.5 Record Bitrate ....................
  • Page 7 Network Video Recorder User Manual Chapter 6 Mobile Surveillance ..................70 For Android ........................ 71 6.1 Main Functions ...................... 71 6.2 Installation ......................71 6.3 Application Running ....................72 6.3.1 Interface Description ..................72 6.3.2 Live Preview ....................74 6.3.3 Add Device ..................... 75 6.3.4 Switch Channel ....................

  • Page 8: Chapter 1 Product Introduction

    Network Video Recorder User Manual Chapter 1 Product Introduction 1.1 Overview The new generation NVR (Network Video Recorder) is designed for high performance digital surveillance. It adopts the embedded processors and embedded Linux system, applies excellent encode chip and decode chip, and integrates many of the advanced technologies, such as standard H.264 with low bit rate, embedded system technology, large capacity hard disc storage technology, TCP/IP network technology, intelligent technology, etc.
  • Page 9 Network Video Recorder User Manual Support display mode selection, window drag, color adjustment, privacy mask, etc The image of specified channel can be masked Open or close the sound of live video The volume of live video is adjustable The resolution of VGA preview is adjustable The main monitor supports dwell function, and the channel combination and dwell time are configurable Support SPOT output, the dwell time is configurable...
  • Page 10 Network Video Recorder User Manual Support batch backup Show the progress during backup The backup files are in .AVI format Back up the data files by mobile HDD, USB disk. Back up the data files by SATA DVD-ROM Remote backup via network Network backup supports backing up to.
  • Page 11 Network Video Recorder User Manual  Authority Management Support multiple users Support adding, modifying and deleting users Support modifying the user’s authority and password Subdivide the authorities (preview, playback, backup, web browsing) to each channel Support automatic logout when user timeout ...

  • Page 12: Special Instructions

    Network Video Recorder User Manual 1.3 Special Instructions One IP device supports to be connected to one NVR; otherwise it will cause management confusion for IP device. Please pay attention to network connection environment because of high requirement of network environment for NVR: Gigabit Switch and Gigabit Ethernet cable, no IP address conflict.

  • Page 13: Chapter 2 Getting Started

    Network Video Recorder User Manual Chapter 2 Getting Started 2.1 Open-package Check When you receive the NVR, please check the unit and the accessories: First, please check whether there is any visible damage to the package appearance. The protective materials used for the package of the NVR can protect most accidental clashes during transportation.

  • Page 14: Front Panel Description

    Network Video Recorder User Manual The steps of installing the hard disk are shown in Fig 2-1: Step1: Disassemble the screws and open the top cover. Step2: Use the SATA data cable and power cable to connect the main board and HDD.
  • Page 15 Network Video Recorder User Manual Fig 2-2 Item Name Description When the channel accesses to video signal, the Channel Status Indicator light is white. Receive the signal of remote controller. Alarm status indicator. ALARM When alarm is triggered, the light is white. Hard disk status indicator.

  • Page 16: Rear Panel Description

    Network Video Recorder User Manual Item Name Description Power Power on/off the NVR. USB Port Connect to USB mouse, mobile hard drives, etc. 2.4 Rear Panel Description Note: The rear panel descriptions are only for reference; please regard the actual product as the truth.

  • Page 17: Remote Controller

    Network Video Recorder User Manual Item Name Description USB Port Connect to USB mouse, USB disk, mobile HDD, etc. DC 12V Power input: DC 12V 2.5 Remote Controller The remote controller of this product series uses two AAA size batteries and works after loading batteries: Step1: Open the battery cover of the remote controller Step2: Place batteries.
  • Page 18 Network Video Recorder User Manual Item Name Function Digital Button Code input/number input/channel switch. EXIT Button Return to the previous interface. BACKUP Button To enter the backup mode. SEARCH Button To enter the video playback interface. SEQ Button To enter the auto dwell mode. E-ZOOM Button To electronic amplify the single channel.

  • Page 19: Control With Mouse

    Network Video Recorder User Manual 2.6 Control with Mouse 2.6.1 Connect Mouse It supports USB mouse through the USB ports. Note: If mouse is not detected or doesn't work, user can change a mouse to try. 2.6.2 Use Mouse In live: Double-click left button on one camera to be full screen display. Double-click again to return to the previous screen display.

  • Page 20: Power On/Off

    Network Video Recorder User Manual 2.7 Power On/Off 2.7.1 Power On Before turning on power, please make sure all the connection is good. Step1: Plug in power. Step2: Turn on the power switch in the rear panel. Step3: NVR starts to boot, POWER indicator will display red. By default, the setup Wizard will start once the NVR has loaded.

  • Page 21: Login

    Network Video Recorder User Manual By mouse: Step1: Enter the Main Menu, click “Shut Down” button to pop up Shut Down window. Step2: Click OK, the unit will power off after a while. Step3: Disconnect the power. Notice: Please do not cut off the power when the system is shutting down. User should avoid cutting off the power by turning off the switch on the rear panel or pulling the plug directly when the NVR is working (especially when it is recording).

  • Page 22: Chapter 3 Menu Setup Guide

    Network Video Recorder User Manual Chapter 3 Menu Setup Guide 3.1 Menu Item Functionality Right clicking in the live preview interface will show the menu seen in Fig 3-1: Fig 3-1 Single: Click this button to pop up the single channel selection box. Switch to a full screen display of the selected channel.

  • Page 23: Live Preview

    Network Video Recorder User Manual speed; zoom, focus and iris are adjustable; run the preset, cruise, track and auto scan, etc. Refer to Chapter 3.1.3 PTZ Control. Record: Select the record channel and start manual recording. Playback: Click this button to playback the recorded files; click the relevant buttons on the screen to control playback.

  • Page 24: E-Zoom

    Network Video Recorder User Manual The prompts of live preview are as follows: Symbol Meaning Symbol Meaning Green Manual record Alarm record Yellow Motion detection record Blue Schedule record 3.1.2 E-Zoom Click "E-Zoom" button in the menu to enter the E-Zoom mode. The image will be magnified by 4X.

  • Page 25: Live Playback

    Network Video Recorder User Manual Click “Start Cruise” button to start rotation along a pre-set cruise, click this button again to stop rotation. [Auto Scan]: Start / Stop horizontal scanning with 360° . Click button to hide the PTZ control window, click the right mouse button to revert back;...

  • Page 26: Basic Configuration

    Network Video Recorder User Manual Fig 3-6 3.2.1 Basic Configuration Enter into Main MenuSetupBasic. Basic configuration includes three submenus: system、date& time and DST. 3.2.1.1 System User can set the device name, device ID, max online users, video output, language, etc. As shown in Fig 3-7: Fig 3-7 [Device Name/ID]: The name/ID of device.

  • Page 27: Date & Time

    Network Video Recorder User Manual [Password Check]: It means that user needs to enter the user name and password for authentication, and do operations with the relevant right. [Show System Time]: Enable this option to display time in the live preview interface. [Max Online Uses]: Set the maximum number of network connected users.

  • Page 28: Dst

    Network Video Recorder User Manual system time with NTP server (optional); or manually set the system time of NVR and click “Save Now” button. Note: Time zone is GMT by default; please select your local time zone in the drop-down box, such as GMT+8:00. Click “Default”...

  • Page 29: Spot

    Network Video Recorder User Manual combination of current group, click button to set the previous/ latter channel group of dwell pictures; set dwell time: the time interval for a certain dwell picture switching to next dwell picture. As shown in Fig 3-10: Fig 3-10 Click “Default”...

  • Page 30: Preview The Permissions

    Network Video Recorder User Manual Click “Default” button to restore the default setting; click “Apply” button to save the setting; click “Exit” button to exit current interface. 3.2.2.3 Preview the permissions Fig 3-12 User can still see the channel video which enabled this function when you log out of the system.

  • Page 31: Time

    Network Video Recorder User Manual Fig 3-13 3.2.3.2 Time Fig 3-14 [Pre-alarm Record Time]: Alarm signal needs a little time to process and trigger recording, it may not record some important information before alarm activation. This function can save pre-recording and improve monitoring reliability. Set the record time before event happen (motion detection or sensor alarm).

  • Page 32: Recycle Record

    Network Video Recorder User Manual Tick off “all” and then do relevant setup, user can set all channels with same parameters. Click “Default” button to restore the default setting; click “Apply” button to save the setting; click “Exit” button to exit current interface. 3.2.3.3 Recycle Record When the HDD space is full, “Recycle Record”...

  • Page 33: Motion

    Network Video Recorder User Manual Step2: Click button, then click the time grid to add recording time; click button, then click the time grid to delete recording time. Blue means selected area, black means unselected area. Step3: Cancel the selected status of button.

  • Page 34: Sensor

    Network Video Recorder User Manual motion are familiar with schedule; user can refer to Chapter 3.2.4.1 Schedule for details. Note: The default schedule of motion detection is full-selected, that is, the color of schedule setting interface is blue. Fig 3-17 3.2.4.3 Sensor Fig 3-18 The interface of sensor alarm recording is shown in Fig 3-18.

  • Page 35: Reboot The System

    Network Video Recorder User Manual 3.2.4.4 Reboot the System User can enable the timing reboot function of NVR, set reboot date and time, it supports 3 time configurations. As shown in Fig 3-19: Fig 3-19 Click “Default” button to restore the default setting; click “Apply” button to save the setting;...
  • Page 36 Network Video Recorder User Manual As shown in Fig 3-20, user can enable sensor alarm of alarm input, select the alarm type according to alarm trigger type: N.O. (normally open) and N.C. (normally closed), and self-define the alarm device’s name. Tick off “all”...

  • Page 37: Motion

    Network Video Recorder User Manual [Buzzer]: After selecting buzzer alarm, the buzzer will buzz when alarm is triggered. [Show Full Screen]: Pop up the full screen of channel video (optional) when alarm is triggered. [To Alarm Out]: Linkage specified alarm output with built-in relay when alarm is triggered. [Email]: Enable this function, the information of sensor alarm will be sent to mailbox.
  • Page 38 Network Video Recorder User Manual Motion Fig 3-24 As shown in Fig 3-24, click “Setting” button of trigger to pop up a window. The setup steps are familiar with sensor alarm handling; user can refer to Chapter 3.2.5.1 Sensor2.Alarm Handling for more details. Click “Default”...

  • Page 39: Other Alarm

    Network Video Recorder User Manual The detecting schedule of motion detection is shown in Fig 3-25. The setup steps are familiar with schedule; user can refer to Chapter 3.2.4.1 Schedule for details. Note: The default schedule of motion detection is full-selected, that is, the color of schedule setting interface is blue.
  • Page 40 Network Video Recorder User Manual Fig 3-27 Click “Default” button to restore the default setting; click “Apply” button to save the setting; click “Exit” button to exit current interface. Schedule The detecting schedule of alarm out is shown in Fig 3-28. The setup steps are familiar with schedule;...

  • Page 41: Network Configuration

    Network Video Recorder User Manual Buzzer Tick off “Buzzer” to turn on the switch of alarm sound, set the hold time of buzzer alarm. It will make sounds when alarm is triggered. Click “Default” button to restore the default setting; click “Apply” button to save the setting;...

  • Page 42: Email

    Network Video Recorder User Manual Note: You may want to use a different port than the default HTTP port 80. If so, you need to configure your NVR to use the port you want. When configured, remember that you have to specify its port number in the URL (e.g. if you select port 88, you access it using http://192.168.1.10:88).

  • Page 43: Wireless Network

    Network Video Recorder User Manual 3.2.6.3 Wireless Network Step1: Insert 3G network card on the NVR. It currently supports WCDMA wireless network card. Step2: Enter into Main MenuSetupNetworkWireless Network; as shown in Fig 3-31. Fig 3-31 Step3: Enable the wireless network function, then click “Apply” button to connect automatically, please wait a moment.
  • Page 44 Network Video Recorder User Manual Fig 3-32 Click “Default” button to restore the default setting; click “Apply” button to save the setting; click “Exit” button to exit current interface. Note: User can select domain name server for NVR binding. You should visit the website which provided by service provider and register user name and password, and then apply a domain name on line for the server.
  • Page 45 Network Video Recorder User Manual If “Show icons for networked UPnP devices” can’t display in the “Network Tasks” list box, please operate as follows:  Click “Tools”-- “Folder options”;  Select the “Show common tasks in folders” in the “Tasks” check box to display the UPnP icon.
  • Page 46 Network Video Recorder User Manual Once you've filled in the required information and agreed to Terms of Service, click “Sign Up” button at the bottom of the page. Note: Terms of Service requires valid contact information on file in order to maintain your account.
  • Page 47 Network Video Recorder User Manual Note: For more detailed guide of No-ip service, please visit http://support.no-ip.com/ Step5: Enable DDNS on the NVR Enter into Main MenuSetupNetworkOther Settings. Fig 3-33 [DDNS]: Tick off; [DDNS Server]: Choose www.no-ip.com; [User Name]: The account you created at no-ip.com; [Password]: The password of your account at no-ip.com.

  • Page 48: User Management

    Network Video Recorder User Manual Step6: Access your NVR remotely Open IE and enter the host name (e.g. http://MyNVR.no-ip.org ) in the address bar to access it. 3.2.7 User Management The interface of user management is shown in Fig 3-34. Click “Add” button to pop up a window, as shown in Fig 3-35: Fig 3-34 Fig 3-35...

  • Page 49: Advanced Configuration

    Network Video Recorder User Manual with the specified computer; if you set the binding Mac address for user, only the user with this Mac address can visit the device through network. [Authority]: As shown in Fig 3-36, assign the appropriate authority for new user. Click OK button to save the setting;...

  • Page 50: Chapter 4 Manage Nvr

    Network Video Recorder User Manual Chapter 4 Manage NVR 4.1 Search and Playback Search configuration includes three submenus: time search, event search and file management. 4.1.1 Time Search Step1: Enter into Main MenuSearchTime Search; as shown in Fig 4-1: Fig 4-1 Step2: Select a certain date and channels which need to search video.

  • Page 51: Event Search

    Network Video Recorder User Manual Note: When the resolution of monitor is VGA800*600, the time search interface will appear a hide button, click it to expand the whole interface. Step5: Click Play button to playback video from the selected time. Click the relevant buttons on the screen to control playback.

  • Page 52: File Management

    Network Video Recorder User Manual search video. The highlight date in the calendar means have record data. Step3: Press Search button, the searched event information will be displayed in the event list. Click buttons to turn the page. Step4: Double click an event file to playback. Click the relevant buttons on the screen to control playback.

  • Page 53: Backup

    Network Video Recorder User Manual pop-up message box to unlock this file. Delete: Select an unlocked file and click “Delete” button, then click OK button in the pop-up message box to delete this file. Tick off “All”, user can lock/unlock or delete all files. Step4: Double click a file to playback.

  • Page 54: View Information

    Network Video Recorder User Manual Step5: Select the data files, and you can save several files into one file, click “Backup” button to pop up the backup information dialog box. Step6: Check the file information, then click “Start” button to start backup. Note: When the resolution of monitor is VGA800*600, the data backup interface will appear a hide button, click it to expand the whole interface.

  • Page 55: Network Information

    Network Video Recorder User Manual 4.3.4 Network Information Enter into Main MenuInformationNetwork. In this interface, user can check the network parameters, including HTTP port, server port, IP address, DDNS server, status, etc. 4.3.5 Online Users Information Enter into Main MenuInformationOnline Users. In this interface, user can check all user information.
  • Page 56 Network Video Recorder User Manual Fig 4-6 Options Description Channel Select a channel to access the device IP Address Device's IP address Protocol Support the private protocol and ONVIF protocol Port Device's port number Device's user name; the default user name is “admin” User Name Password Device's password;...

  • Page 57: Stamp

    Network Video Recorder User Manual Fig 4-7 Step4: Select a device in the list, and click “Edit” button to modify its information. Click “Apply” button to save the changes; click “Exit” button to exit current interface. Step5: Select a device in the list, and click “Delete” button to delete it. Step6: Click “Refresh”...

  • Page 58: Live

    Network Video Recorder User Manual Fig 4-9(a) Before drag Fig 4-9(b) After drag Tick off “all” and then do relevant setup, user can set all channels with same parameters. Click “Apply” button to save the setting; click “Exit” button to exit current interface. 4.5.3 Live Enter into Main MenuIPC SettingsLive;...

  • Page 59: Mask

    Network Video Recorder User Manual Tick off “all” and then do relevant setup, user can set all channels with same parameters. Click “Apply” button to save the setting; click “Exit” button to exit current interface. 4.5.4 Mask Enter into Main MenuIPC SettingsMask. User can set private mask area on the live screen, as shown in Fig 4-12.

  • Page 60: Motion

    Network Video Recorder User Manual Fig 4-13 Parameter Meaning The range of options: synchronize with configured device, such as Resolution 1080P The range of options: synchronize with configured device, such as 1~30 (Resolution and frame rate are determined by the parameter specifications of specific type) Encode Two options: VBR and CBR...
  • Page 61 Network Video Recorder User Manual Fig 4-14 Fig 4-15 User can set a daily schedule of motion detection. The start time should be earlier than the end time. You can copy and apply time settings to the other date or every day. Click OK button to save your settings, click Cancel button to exit current interface.

  • Page 62: Ptz

    Network Video Recorder User Manual button to exit current interface. As shown in Fig 4-16: Fig 4-16 Step5: Tick off “all” and then do relevant setup, user can set all channels with same parameters. Step6: Click “Apply” button to save the setting; click “Exit” button to exit current interface.
  • Page 63 Network Video Recorder User Manual up left, left, left down, down, right down, right, up right and stop rotating; drag the slider to adjust the rotate speed, “1” is slowest, “8” is fastest, and “5” is moderate; zoom, focus and iris are adjustable;...

  • Page 64: Instruction

    Network Video Recorder User Manual adjust the rotate speed, “1” is slowest, “8” is fastest, and “5” is moderate; zoom, focus and iris are adjustable; select the serial number of pattern, click “Start Record” button to record the track of PTZ movements with a maximum of 4, click this button again to stop recording; click “Start Track”...

  • Page 65: Advanced

    Network Video Recorder User Manual 4.6.2 Advanced Enter into Main MenuDisk ManagementAdvanced. User can check the HDD’s model, S/N, firmware, health status and S.M.A.R.T information. S.M.A.R.T function can monitor the disk’s temperature, internal circuit and dielectric material, analysis the potential problems and warn so as to protect its data. 4.7 Upgrade User can get the upgrade file from your dealers, and upgrade the system once NVR has the new software version.

  • Page 66: Chapter 5 Remote Surveillance

    Network Video Recorder User Manual Chapter 5 Remote Surveillance 5.1 IE Remote Surveillance In order to view the NVR from network, it must be connected to the LAN/WAN or Internet. The following introduces the use and connection of Internet (two types). 5.1.1 On LAN Step1: Right-click "My Network Places"...

  • Page 67: On Wan

    Network Video Recorder User Manual Step8: Enter your user name and password (the default user name is "admin", password is blank), click "LOGIN" button to enter the live preview interface, as shown below: Fig 5-2 5.1.2 On WAN There are two ways for the NVR connect to internet. 1.
  • Page 68 Network Video Recorder User Manual 2. Connect the NVR to internet through router Step1: Enter into the NVR’s Main MenuSetupNetwork configurationNetwork to input IP address, subnet mask and gateway, or tick off "Obtain an IP address automatically." Step2: Make sure the LAN can be connected; access your router by entering the gateway address, then log on the router management interface to map port.

  • Page 69: Remote Live Preview

    Network Video Recorder User Manual domain name registered in DDNS server (refer to network configuration), user can use the domain name to directly access NVR in the WAN access. 5.2 Remote Live Preview The first interface to load is the live preview screen when accessing NVR remotely. As shown below: Fig 5-4 (1) Channel Indicator...

  • Page 70: Ptz Control

    Network Video Recorder User Manual (4) Channel Status: Display the status of main stream, sub-stream and local video state. (5) Remote Manual Recording (6) Snap Picture (7) Talkback Switch (8) Client Record: Record current video, and save them in user’s PC. (9) PTZ Control 5.2.1 PTZ Control The description of remote PTZ operation panel follows below:...

  • Page 71: Remote Playback & Backup

    Network Video Recorder User Manual shown below: Fig 5-5 [Sub Stream]: Sub-stream is SD channel with low frame rate for every channel, it requires low network bandwidth. [All to Sub Stream]: Set all channels as sub-stream. [Enable Audio]: Enable or disenable the sound of live video. [Full Screen]: Display the video in full-screen, and the tool bar will be hided;...
  • Page 72 Network Video Recorder User Manual Fig 5-6 Fig 5-7...

  • Page 73: Event Search

    Network Video Recorder User Manual (1) Play (2) Pause (3) Backward / Rewind (4) Fast Forward (5) Stop (6) Next Frame (7) Previous Section (8) Next Section (9) Full Screen (10) Volume (11) Process Bar (12) Channel Mode (13) Play Mode (14) Play Button (15) Snap Picture (16) Exit...

  • Page 74: File Management

    Network Video Recorder User Manual 5.3.3 File Management Click “File Management” button to enter the file management interface. Select a certain date and channels which need to search video; press Search button, the searched file information will be displayed in the file list; user can lock, unlock and delete any file; double click a file to playback;...

  • Page 75: Remote Configuration & Management

    Network Video Recorder User Manual 5.4 Remote Configuration & Management 5.4.1 Remote Configuration Click “CONFIG” button to enter the system configuration interface. Remote users can easily set up all the parameters, its setup steps are the same as the settings of NVR. As shown below: Fig 5-10 5.4.2 Remote Management...

  • Page 76: Remote Query Information

    Network Video Recorder User Manual 5.4.3 Remote Query Information The system records the work status and operating procedure automatically. User can query the information about system, event, log, network and online users. Set the start & end time and log type in the interface of log information, then press “Search” button to search log.

  • Page 77: Chapter 6 Mobile Surveillance

    Network Video Recorder User Manual Chapter 6 Mobile Surveillance You can remotely view Camera streams from your DVR, IPC, IP PTZ and NVR on your iPhone™，iPad™, or Android™ device. Compatible Mobile Viewing Devices  iPhone (4.0 and above)  iPad (4.0 and above) ...

  • Page 78: For Android

    Network Video Recorder User Manual For Android 6.1 Main Functions  Support Chinese and English;  View the Cameras on real time via wifi and 3G;  Support multi-channel switching;  Support remote play;  Support device configuration, modification and delete; ...

  • Page 79: Application Running

    Network Video Recorder User Manual Fig 6-1 Fig 6-2 6.3 Application Running 6.3.1 Interface Description After successfully installed the application into mobile phones, it is ready to run, just click the ISS MOBILE icon in the main menu. The main interface looks like Fig 6-3: Click “...
  • Page 80 Network Video Recorder User Manual Fig 6-3 Fig 6-4 Device List: Add a new device, or modify the device settings. Local Video: If ISS MOBILE has record function, after clicking video records, you will see the details of the records. The name of the record file will be generated by system default according to recording time.

  • Page 81: Live Preview

    Network Video Recorder User Manual 6.3.2 Live Preview Click back key on top left in the main menu interface, back to display interface, refer to Fig 6-6: Fig 6-6 Instructions of the functions on “Live Preview” interface as below: Function Key Description Channel selecting: You can select the channels playing Select the group of channels...

  • Page 82: Add Device

    Network Video Recorder User Manual Function Key Description Zoom in / Zoom out Change focus and aperture 6.3.3 Add Device If this is the first time to use ISS MOBILE app, you need to put in all the information needed. Steps as below: ...

  • Page 83: Switch Channel

    Network Video Recorder User Manual information of the device. Please use the fixed port: 554 here. User Name: The user name of terminal device. Password: The password of terminal device, match with user name. Max Channel: The channels of your NVR supported, 32 channels max. After editing, please click “Save”...

  • Page 84: Ptz Control

    Network Video Recorder User Manual Click “+” on display interface, like Area 1 in Fig 6-10, then access device list interface, like Fig 6-11: Fig 6-10 Fig 6-11 Fig 6-12 Select the device which switched to, will show the channel list of this device, like Fig 6-12 as below: Select the channels in the channel list of this device, turn back to display interface to view the Camera of this channel.

  • Page 85: Local Video

    Network Video Recorder User Manual ：Zoom in and zoom out; ：Change focus; ：Change aperture. 6.3.6 Local Video The videos will be saved on the phone after recording the videos. Steps as below: Note: If there is no memory card on phone, the record function will not work. ...

  • Page 86: Saved Photos

    Network Video Recorder User Manual Fig 6-15 Fig 6-16 Note: 1) In the all operation steps, you could click “Done” to end up, cancel the operation and back the last step. 2) You have to make sure there are video records, so that you could search the records;...

  • Page 87: Real-Time Alarm

    Network Video Recorder User Manual 6.3.10 Real-Time Alarm When any channel has any alarming info, the app will show up in the main interface, like Fig 6-18: Fig 6-17 Fig 6-18 For Iphone 6.4 Main Functions  Support Chinese and English; ...

  • Page 88: Installation

    Network Video Recorder User Manual 6.5 Installation Users can free download this app from Apple™ Store on iPhone™ version 4.0 and above, you may first search “ISSMOBILE”, like Fig 6-19 as below. Router port forwarding is required. Then click “Install”, the application will be automatically installed into your mobile phone, like Fig 6-20 as below: Fig 6-19 Fig 6-20...
  • Page 89 Network Video Recorder User Manual etc; refer to Fig 6-22: Fig 6-21 Fig 6-22 Device List: Add a new device, or modify the device settings. Remote Play: Access the device recorded clips and view the video. Video Records: If ISS MOBILE has record function, after clicking video records, you will see the details of the records.

  • Page 90: Live Preview

    Network Video Recorder User Manual Auto play: Turn on “AutoPlay” to display the video surveillance automatically on your next login. If turn it off, it will not display your last time video on the next login. Screen Setting: Select “1” means only one player window in player interface; select “4”...

  • Page 91: Add Device

    Network Video Recorder User Manual Function Key Description Play / Stop Delete Display Records Snapshot Video Records Real-time Alarm Quick Access Device List, edit and select the device Left Slip to Display PTZ Control Button Control the directions of the Camera Zoom in / Zoom out Change focus Control aperture...

  • Page 92: Switch Channel

    Network Video Recorder User Manual Name: The name of equipment, which can help you identify different devices, for examples, you can type the names based on the location of the equipment. The name will be showed on the topside title bar of display interface. Address: NVR IP address (must be an Internet address) or DDNS.

  • Page 93: Ptz Control

    Network Video Recorder User Manual Click “+” on display interface, like Area 1 in Fig 6-28 then access device list interface, like Fig 6-29: Fig 6-28 Fig 6-29 Select the device which switched to, will show the channel list of this device. Select the channels in the channel list of this device, turn back to display interface to view the Camera of this channel.

  • Page 94: Local Video

    Network Video Recorder User Manual ：Change aperture. 6.6.6 Local Video The videos will be saved on the phone after recording the videos. Steps as below:  Play Video: Click “ ” to access the main menu interface, select “local video” to access “local video”...

  • Page 95: Saved Photos

    Network Video Recorder User Manual Fig 6-33(b) Fig 6-33(c)  Delete: Click “ ” to access the main menu interface, select “local video” to access “local video” list interface, like Fig 6-31: Click “ ”, select the needed record, like Fig 6-32: Click “Delete”...

  • Page 96: Video Remote

    Network Video Recorder User Manual 6.6.9 Video Remote You can access the device recorded clips with the app and view the video clips. Select the right device, channel and time then tap search, like Fig 6-34: 6.6.10 Real-Time Alarm When any channel has any alarming info, the app will show up in the main interface, like Fig 6-35: Fig 6-34 Fig 6-35...

  • Page 97: Appendix Afaq

    Network Video Recorder User Manual Appendix A Q1. There is not menu output or only has live image display. Solution: Check up whether other devices can display menu or long press Exit/ESC button to wait for login dialog box to appear. Q2.
  • Page 98 Network Video Recorder User Manual Q5. Why are no images displayed on part or all of the channels of the NVR? Possible Reasons: The program does not match. Please upgrade the correct program. The brightness of image becomes “0”. Please restore the default settings. Channel protection or screen saver has been set.
  • Page 99 Network Video Recorder User Manual The stereo equipment is not active. The audio cable is bad. Hardware failure. Q10. There is no sound during playback, but it can make a sound while monitoring. Possible Reasons: Setting problem: the audio option is closed. The corresponding channel is not connected to video.
  • Page 100 Network Video Recorder User Manual ActiveX Control is blocked. DirecetX8.1 (or later) is not installed. Please upgrade the graphic driver. Network connection failure. Network settings problem. User name or password is incorrect. The client version does not match the version of NVR program. Q15.
  • Page 101 Network Video Recorder User Manual Alarm settings are not correct. Enable the alarm output manually. The input device failure, or incorrect connection. Program problem (individual versions). Please upgrade program. Q19. Alarm does not work. Possible Reasons: Alarm settings are not correct. The connection of alarm module is not correct.
  • Page 102 Network Video Recorder User Manual Fig 7-1 ② Select Security tabCustom Level…; Refer to Fig 7-2. ③ Enable all the sub options under “ActiveX controls and plug-ins”; Refer to Fig 7-3. ④ Click OK to finish setup. If other plug-ins or anti-virus software blocks ActiveX, please uninstall or close them. Fig 7-2 Fig 7-3 Q24.
  • Page 103 Network Video Recorder User Manual Win7 system? There are two solutions to fix it: Go to Control PanelUser Account and Family SafetyUser Account Control; click Turn User Account on or off. Cancel “Use User Account Control (UAC) to help protect your computer”;...

  • Page 104: Appendix B Calculate Recording Capacity

    Network Video Recorder User Manual Appendix B Calculate Recording Capacity Make sure the hard disk formatted and installed to the NVR for the first time. Hard disk capability There is no limit for recording machine. We recommend 500G~ 2048G sizes to keep better stability.

  • Page 105: Appendix C Compatible Devices

    Network Video Recorder User Manual Appendix C Compatible Devices 1. Compatible USB drive after test Brand Capacity 512MB, 1G, 2GB Netac Kingston AIGO Smatter vider SanDisk 2. Compatible SATA CD/DVD writers after test Brand Model TECLAST GH22NP20/TL-22XD BENQ DW220S-0K4 LITEON DH-20A6S01C LITEON DH-20A4P02C...
  • Page 106 Network Video Recorder User Manual HDD Model HDD Capacity SEAGATE SV35.5 1T SEAGATE SV35 1T Seagate SV35 1000GB Seagate Barracuda 1000GB SEAGATE BARRACUDA 500G 500G SEAGATE SV35.5 500G 500G SEAGATE VIDEO3.5 HDD 500G 500G SEAGATE Certified Repaired HDD 500G Barracuda 500G WD40EURX WD AV WD30EURX WD AV WD30PURX...
  • Page 107 Network Video Recorder User Manual...

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