Koncar SE 5040/BH0 Operating And Installation Instructions page 71

CLAIMS
In case of a failure during the warranty period, do not attempt to fix it yourself. Contact an
authorised customer service to report the failure. When submitting a claim, follow the
instructions from the Warranty Certificate. Claims that are not accompanied with a properly
completed Warranty Certificate and invoice will not be accepted.
Requirements Before Contacting to Service
Problem
Oven does not
operate
Oven does not
heat
Interior lighting
lamp does not
ligh
Food is cooking
too fast or too
slow
Water
condensation on
food and oven
door
Smoke is given
off while the oven
is working
Red signal light is
not working
Information Related to Transport
If you need any transport :
Keep the original case of product and carry it with its original case when needed to
be carried. Follow the transport signs on case. Tape the cooker on upper parts, hats and
heads and saucepan carriers to the cooking panels. Place a paper between the upper cover
and cooking panel, cover the upper cover, then tape it to the side surfaces of oven. Tape
cardboard or paper onto the front cover on interior glass of oven as it will be suitable to the
trays, for the wire grill and trays in your oven not to damage to the oven's cover during
transport. Also tape the oven's covers to the side walls.
Possible cause
• oven may be plugged
off
• oven operating mode
is not set
• fuse failure
•
oven temperature is
not set
•
defective light bulb
•
oven operating mode
is not set
•
wrong oven
temperature
•
food left too long
inside oven
•
oven is using first
time
•
oven is not cleaned
after the use
•
high temperature
settings
•
oven temperature is
not set
•
heater failure
EN
• plug the cooker in electric power
• set the oven operating mode with oven
operating mode selector knob
•
change the fuse
If you still have any problem with your
product, please call to the "Authorized
Service".
• set oven temperature with oven
temperature selector knob
•
replace light bulb with new as
described in chapter "Oven light bulb
replacement"
•
set the oven operating mode with oven
operating mode selector knob
•
set oven temperature, check shelf
location, cooking period, heat values
•
remove food from oven after cooking
and don't leave it inside more than 20
min
•
this is normal during first use
•
periodically clean the oven
•
do not use higher temperature settings
than those in the cooking tables
•
set oven temperature
•
call to the "Authorized Service"
71
Solution