Canon LBP352 User Manual page 506

Network Status Print(P. 536)
Problem with the USB Connection
Cannot communicate.
● Is <USB> under <Interface Selection> set to <On>?
Interface Selection(P. 403)
● Change the USB cable. If you are using a long USB cable, replace it with a short one.
● If you are using a USB hub, connect the machine directly to your computer using a USB cable.
The machine cannot be correctly detected from a computer.
● Does the setting of <USB-Connected PC OS> under <Control Menu> match the OS of your computer?
USB-Connected PC OS(P. 370)
Problem with the Print Server
You cannot find the print server to connect to.
● Are the print server and computer connected correctly?
● Is the print server running?
● Do you have user rights to connect to the print server? If you are not sure, contact the server administrator.
● Is [Network discovery] enabled? (Windows Vista/7/8/Server 2008/Server 2012)
Enabling [Network discovery](P. 616)
You cannot connect to a shared printer.
● On the network, does the machine appear among the printers of the print server? If it is not displayed,
contact the network or server administrator.
Displaying Shared Printers in the Print Server(P. 617)
Machine Problem
No menus are displayed.
● Is the machine offline? The Utility menu and Job menu are available in online mode.
The operation panel keys do not work.
● Is the [ ] indicator lit? In this case, print data remains in memory. If the remaining data is not printed
even after a while, select <Form Feed> in the Reset menu.
Form Feed(P. 452)
● If <Key locked.> appears on the display, the key lock function is active. Contact the administrator of the
machine or disable the key lock function from the Remote UI.
Restricting Operation Panel Functions(P. 285)
Troubleshooting
499
Online key(P. 25)