CYBEX autoview 200 Installer And User Manual page 43

Symptom
Keyboard is inoperable on
one computer channel
Keyboard is inoperable on
all channels
Keyboard is inoperable after
switching channels
Characters on screen do not
match keyboard input
No keyboard, video or mouse
on expansion unit; base unit
is functioning properly
Action
If keyboard does not function on one channel, verify
that the cables from the computer to the AutoView 200
are connected properly.
If you are operating in secure mode, verify your
keyboard and mouse privileges.
Verify that the keyboard works properly connected
directly to the computer. If the problem persists, contact
Cybex Technical Support.
If keyboard does not work on any channel, try the
'Reset mouse/keyboard' command from the OSD
Command Menu.
Try a different keyboard. If the keyboard still does not
function, cycle the power on the AutoView 200 unit.
Cycle power on all attached computers and the
AutoView 200 unit and try again. If the problem
persists, contact Cybex Technical Support.
If you are operating in secure mode, verify your
keyboard and mouse privileges. If the problem persists,
call Cybex Technical Support.
Try changing the keyboard scan set for that channel
by using the keyboard command sequence <Kn>. (For
more information, see the 'Basic Operations' chapter.)
Try changing the keyboard scan set for that channel
by using the keyboard command sequence <Kn>. (For
more information, see the 'Basic Operations' chapter.) If
the problem persists, call Cybex Technical Support.
Verify that the cable connecting the two units
together is correctly connected on both ends. (For
additional information, see the 'Installation'
chapter.) If the problem persists, contact Cybex
Technical Support.
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Appendices