Paper Jam Service Check - Lexmark X746de Service Manual

243.26—Paper Jam service check
Step Questions / actions
1. Determine the input tray.
1
2. Enter Diagnostics mode (press and hold
buttons 3 and 6, turn on the MFP, and
release the buttons when the progress bar
displays.
3. Select PRINT TESTS.
4. Select indicated.
5. Select Single.
Did the page feed correctly?
Is tray 2 a high-capacity input tray (2,000-
2
sheet feeder)?
243.27—Paper Jam service check
Step Questions / actions
1. Enter Diagnostics mode (press and hold
1
buttons 3 and 6, turn on the MFP, and
release the buttons when the progress bar
displays.
2. Touch PRINT TESTS.
3. Touch a tray below tray 4.
4. Touch Single.
Did the page feed correctly?
243.29—Paper Jam service check
Step Questions / actions
1. Enter Diagnostics mode (press and hold
1
buttons 3 and 6, turn on the MFP, and
release the buttons when the progress bar
displays.
2. Select PRINT TESTS.
3. Select Tray 3.
4. Select Single.
Did the page feed correctly?
Is tray 3 a high-capacity input tray (2,000-
2
sheet feeder)?
244.02—Paper Jam service check
Step Questions / actions
Has paper been fed from an input option
1
before?
Yes
Problem resolved
Replace the HCIT top
plate. See
"Top plate
assembly removal" on
page 4-279.
Yes
Problem resolved.
Yes
Problem resolved.
Replace the HCIT elevator-
up sensor. See
"HCIT
elevator motor with
sensor removal" on
page 4-272.
Yes
Go to step 4.
7526
No
Go to step 2.
Replace the complete
tray 4 option.
No
Replace the complete
tray 4 option.
No
Go to step 2.
Replace the complete
tray 3 option.
No
Go to step 2.
Diagnostic information
2-89
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