Chapter 5 Call History; Call History Overview - Cisco 8811 User Manual

Call History
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Call History Overview

Call History allows you to view information about the last 150 calls on your phone. The Call History lists
individual calls and call groups chronologically from the most recent call to the oldest one. If your phone has
multiple lines, calls on all lines are added together. The oldest calls over the 150-call limit are dropped from
the history.
In the Call History screen, the line information (such as "Line: 5623") displays in the upper-right corner to
indicate the line name or number for which the call history is displayed.
If set up by your administrator, you see icons beside each Call History entry. The icon shows the status
(Unknown, Idle, Busy, or DND) of the person who made the call.
For each call record or call group, an icon to the left of the caller ID shows the call type:
• Received:
• Placed:
• Missed:
Call History Overview, page 55
View the Call History, page 57
View Call Record Details, page 57
Filter the Call History, page 57
Dial From the Call History, page 58
Edit a Phone Number, page 58
Clear the Call History, page 59
Delete a Call Record, page 59
On the Cisco IP Phone 8811, the icon is gray.
Note
Cisco IP Phone 8811, 8841, 8851, 8851NR, and 8861 User Guide for Cisco Unified Communications Manager 10.5
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