Troubleshooting - Sharp AR-C260P Operation Manual

TROUBLESHOOTING

Problems related to general functions of the machine are described in this section. For printing and saddle stitch
finisher problems, see chapter 4 of the "Operation manual (for printer)" (this is provided as a PDF file in the CD-ROM
that accompanies the AR-C260P). The Operation manual (for printer) and the Key operator's guide are provided as
PDF files in the CD-ROM that accompanies the AR-C260P. Problems are not always due to machine failure and in
many cases can be easily resolved by following the solutions in the table below. If it is determined that service is
required, turn the power switch off, unplug the power cord and request service.
G If the message "CALL FOR SERVICE. CODE:**-**" appears in the message display, turn off the main switch, wait
about 10 seconds, and then turn the main switch back on. If the message still appears after turning the switch off
and on several times, it is likely that a failure has occurred that requires service. In this event, stop using the
machine, unplug the power cord, and contact your Sharp dealer.
Note: Letters and numbers appear in "**-**" above. When you contact your Sharp dealer, please tell your dealer
what letters and numbers appear.
G When the message "MAINTENANCE" appears in the message display, service by an authorised Sharp Service
Technician will be required soon. Contact your Sharp dealer as soon as possible.
Problem
Printer plugged in?
Main power switch on?
READY indicator off?
The machine does
Message indicating need to load paper
not operate.
displayed?
Message indicating need to replace the
toner cartridge displayed?
Message indicating a paper misfeed
displayed?
Incorrect display of paper sizes A3W, A3,
Incorrect bypass
B4, A4R, 12" x 18", 11" x 17", 8-1/2" x 14",
tray paper size
8-1/2" x 13", or 8-1/2" x 11"R only.
The number of sheets placed on the bypass
Printing on paper
tray exceeds the maximum number.
from the bypass tray
The bypass guide is not adjusted to the
is skewed
size of the loaded paper.
The paper size and paper type have not
been set.
Paper from the
bypass tray The number of sheets placed on the bypass
misfeeds tray exceeds the maximum number.
The bypass guide is not adjusted to the
size of the loaded paper.
If too many pages collect on the output
Printing stops
tray, the tray full sensor activates and
before the job is
stops printing.
finished
The tray is out of paper.
Check Solution or cause
Plug the printer into a grounded outlet.
Turn on the main power switch.
The printer is warming up. (Warm-up time is
approximately 99 seconds.) Wait until the
READY indicator lights up.
Load paper. (page 2-2)
Replace the toner cartridge.(page 2-20)
Remove misfed paper. (page 2-23)
When loading sizes A3W, A3, B4, A4R, 12" x 18",
11" x 17", 8-1/2" x 14", 8-1/2" x 13", or
8-1/2" x 11"R, be sure to open the tray extension.
Do not place more than the maximum number of
sheets.
Adjust the bypass guide to the size of the loaded
paper.
Be sure to set the paper size and paper type
when using special size or special type papers.
(pages 2-14 to 2-16)
Do not place more than the maximum number of
sheets.
Adjust the bypass guide to the size of the loaded
paper.
Remove the paper from the output tray.
Load paper. (page 2-2)
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