Troubleshooting; Clearing Jammed Paper; Paper Jam In The Tray - Sharp DX-B352P Manual

9.

Troubleshooting

Please read this section carefully. It can help you solve common malfunctions in the
printing process. If the problems appeared cannot be solved, please contact SHARP After-
sales Service Center.
Prior to handling common malfunctions, firstly check the following situations:
• The power cord is connected correctly, and the printer is powered on.
• All the protective parts are removed.
• The laser toner cartridge is correctly installed.
• The output bin is fully closed.
• The paper is correctly loaded into the tray.
• The interface cable is correctly connected between the printer and the computer.
• The correct printer driver is selected and installed properly.
• The computer port is properly configured and is connected to the proper printer
port.

9.1. Clearing Jammed Paper

Note: • Remove the jammed paper in accordance with the following steps, close the
front cover and tidy the paper in the tray, then the printer will automatically
resume printing. If the printer cannot automatically start printing, please press the
button on the control panel.
• If the printer still does not start printing, please check whether all the jammed
paper inside the printer are cleared.
• If you cannot remove the jammed paper yourself, please contact your local SHARP
Authorized Repair Center or send the printer to the nearest SHARP Authorized
Service Center for repair.
9.1.1.

Paper Jam in the Tray

1. Open the tray.
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