Putting A Call On Hold - Avaya 9608 Using Manual

Related Links
Configuring mute alert
Configuring mute alert
About this task
You can use the mute alert feature to get an alert if you start to speak while you have put your
phone on mute. The alert can be an audible beep and a visible indication on the top line of your
deskphone. This feature is available only when the Mute Alerting option is set to Audible, Visual, or
Both. Mute alerting is turned off automatically when you press the Mute button to take the call off
mute.
Depending on the Mute Alerting setting you choose, the Phone screen provides the following
feedback actions and options:
• Audible — If you put a call on mute and start speaking, after 15 seconds, the phone produces
a beep to notify you that you have muted your phone.
• Visual — If you put a call on mute and start speaking, after 15 seconds, the phones displays a
message that reads "Phone is on mute" on the phone status line.
• Both — Combines the actions and options of both audible and visual alerting.
When you put a call on mute, the phone displays the status of your Mute Alert settings in one of the
call appearance lines. If you have enabled Mute Alert, the phone displays "Mute Alert on." If you
have disabled Mute Alert, the phone displays "Mute Alert off."
Procedure
1. To turn the Mute Alert feature off, press the Mute Alert on button.
2. To turn the Mute Alert feature on, press the Mute Alert off button.
Related Links
Muting a call on page 28

Putting a call on hold

Procedure
1. Press Phone to view the main Phone screen, if necessary.
2. If you are not active on the line you want to put on hold, select that line.
3. Press Hold.
Note:
The phone might display a hold timer when you put a call on hold. For more information,
see Configuring call timers
4. Press Resume or the line button of the held call to retrieve the call.
May 2015
on page 29
on page 46.
Using Avaya 9608/9608G/9611G IP Deskphones H.323
Comments on this document? infodev@avaya.com
Making calls
29