Muting A Call; Putting A Call On Hold; Transferring A Call - Avaya 1400 Series User Manual

Handling calls
To do this, your voice mail must be administered as the first entry in your coverage
path. See your system administrator for more information.

Muting a call

If a call is on mute and you switch between the handset, headset, or speakerphone, the mute
will be turned off. When the Mute button light is on, the call is muted.
1. Press the Mute button during a call so that the other person cannot hear you.
2. Press the Mute button again to unmute the call.

Putting a call on hold

1. Press the Hold button to put your active call on hold.
2. To resume the call, press the call appearance button for the call on hold.

Transferring a call

1. If the call you want to transfer is not your active call, press the call appearance button
2. Press the Transfer button.
3. Dial the telephone number, call the person from the contacts list, or call the person
16 Avaya 1400 Series Digital Deskphone User Guide
The fast blinking green LED next to the call appearance button indicates the call is
on hold.
for the call you want to transfer.
The very fast blinking green LED next to the call appearance button indicates the
call is being transferred.
from the call log.
September 2010