Sc600 (Controller) - Ricoh MET-C1 Field Service Manual

5. Troubleshooting

SC600 (Controller)

SC No.
SC632-00
SC No.
SC633-00
SC No.
SC634-00
528
Level Error Name/Error Condition/Major Cause/Solution
Counter device error 1
After 3 attempts to send a data frame to the optional counter device via
the serial communication line, no ACK signal was received within 100
ms.
B
Serial line between the optional counter device, the relay board and
copier control board is disconnected or damaged.
• Turn the main power off/on.
• Check the serial communication line.
Level Error Name/Error Condition/Major Cause/Solution
Counter device error 2
After communication was established, the controller received the brake
signal from the accounting device.
B
Serial line between the optional counter device, the relay board and
copier control board is disconnected or damaged.
• Turn the main power off/on.
• Check the serial communication line.
Level Error Name/Error Condition/Major Cause/Solution
Counter device error 3
A backup RAM error was returned by the counter device.
Counter device control board or the backup battery of counter device
B
defective
• Replace the counter device control board.
• Replace the backup battery.