Ricoh MP C2011 Manual
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Ricoh MP C2011 Manual

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Table of Contents

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User Guide

What You Can Do with This Machine
Getting Started
Copy
Print
Scan
Document Server
Web Image Monitor
Adding Paper and Toner
Troubleshooting
For information not in this manual, refer to
the HTML/PDF files on the supplied
CD-ROM.
For safe and correct use, be sure to read the Safety Information in
"Read This First" before using the machine.

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Summary of Contents for Ricoh MP C2011

  • Page 1: User Guide

    User Guide What You Can Do with This Machine Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. For safe and correct use, be sure to read the Safety Information in "Read This First"...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS How to Read the Manuals..........................5 Symbols Used in the Manuals........................5 Model-Specific Information..........................6 Names of Major Features..........................7 1. What You Can Do with This Machine Reducing my Costs............................. 9 Converting Documents to Electronic Formats Easily..................10 Registering Destinations...........................11 Operating the Machine More Effectively......................
  • Page 4 Turning Off the Main Power........................46 When the Authentication Screen is Displayed....................47 User Code Authentication Using the Control Panel.................. 47 Logging In Using the Control Panel......................47 Logging Out Using the Control Panel......................48 Placing Originals..............................49 Placing Originals on the Exposure Glass (mainly Europe)..........49 Placing Originals on the Exposure Glass (mainly Asia)............
  • Page 5 When Using the PCL 6 Printer Driver......................77 Types of Combine Printing.......................... 77 Printing on Envelopes............................79 Configuring Envelope Settings Using the Control Panel................79 Printing on Envelopes Using the Printer Driver...................79 Saving and Printing Using the Document Server................... 81 Storing Documents in Document Server.....................81 Managing Documents Stored in Document Server...................82 5.
  • Page 6 Loading Orientation-fixed Paper or Two-sided Paper................114 Recommended Paper Sizes and Types......................117 Thick Paper..............................123 Envelopes..............................123 Adding Toner..............................128 Sending Scanned Documents When Toner Has Run Out..............129 Disposing of Used Toner...........................130 9. Troubleshooting When a Status Icon Is Displayed........................131 When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing............. 132 When the Machine Makes a Beeping Sound.....................134 When You Have Problems Operating the Machine...................135 When Multiple Functions Cannot Be Executed Simultaneously............

  • Page 7: How To Read The Manuals

    How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.

  • Page 8: Model-Specific Information

    Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DAT014 The following information is region-specific.

  • Page 9: Names Of Major Features

    Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder...

  • Page 11: What You Can Do With This Machine

    1. What You Can Do with This Machine You can search for a description by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server. Printing multi-page documents on a single sheet (Combine) See "Combined Copying", Copy/ Document Server.

  • Page 12: Converting Documents To Electronic Formats Easily

    1. What You Can Do with This Machine Converting Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan. Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan.

  • Page 13: Registering Destinations

    Registering Destinations Registering Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering a destination in the address book manually", Scan.

  • Page 14: Operating The Machine More Effectively

    1. What You Can Do with This Machine Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions. Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions. Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print.

  • Page 15: Customizing The [Home] Screen

    Customizing the [Home] Screen Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. CUM001 • You can add shortcuts to often used programs to the [Home] screen. The programs can be recalled easily by pressing the shortcut icons. •...

  • Page 16: Making Copies Using Various Functions

    1. What You Can Do with This Machine Making Copies Using Various Functions CJQ601 • You can make copies in full color. You can switch the color copy mode depending on the type of originals used and the desired finish. See "Copying in Color", Copy/ Document Server.

  • Page 17: Printing Data Using Various Functions

    Printing Data Using Various Functions Printing Data Using Various Functions CJQ602 • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF application. See "Printing a PDF File Directly", Print. •...

  • Page 18: Utilizing Stored Documents

    1. What You Can Do with This Machine Utilizing Stored Documents You can store files scanned in copier, printer, or scanner mode on the machine's hard disk. Web Image Monitor allows you to use your computer to search for, view, print, delete, and send stored files via the network.

  • Page 19: Using The Scanner In A Network Environment

    Using the Scanner in a Network Environment Using the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Basic Procedure for Sending Scan Files by E-mail", Scan. •...

  • Page 20: Preventing Information Leakage (Security Functions)

    1. What You Can Do with This Machine Preventing Information Leakage (Security Functions) CJQ608 • You can protect documents from unauthorized access and stop them from being copied without permission. • You can control the use of the machine, as well as prevent machine settings from being changed without authorization.

  • Page 21: Centrally Controlling Scan Conditions And Distribution

    Centrally Controlling Scan Conditions and Distribution Centrally Controlling Scan Conditions and Distribution You can use the distributed scan management (DSM) system in Windows Server 2008 R2 to manage the destinations and scan settings for each individual user in a group and to use the information when distributing scanned data.

  • Page 22: Monitoring And Setting The Machine Using A Computer

    1. What You Can Do with This Machine Monitoring and Setting the Machine Using a Computer Using Web Image Monitor, you can check the machine's status and change the settings. CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.

  • Page 23: Preventing Unauthorized Copying

    Preventing Unauthorized Copying Preventing Unauthorized Copying You can print embedded patterns on printouts to prevent unauthorized copying. CUM003 • Using the copier function or the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy.
  • Page 24 1. What You Can Do with This Machine...

  • Page 25: Getting Started

    2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components (mainly Europe) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view DAT001 1.
  • Page 26 2. Getting Started 3. Vents Prevent overheating. 4. Control panel See page 32 "Guide to the Names and Functions of the Machine's Control Panel". 5. Main power switch To operate the machine, the main power switch must be on. If it is off, open the main power switch's cover and turn the switch on.
  • Page 27 Guide to Names and Functions of Components Front and right view DAT002 1. ADF's extender Pull this extender to support large paper. 2. Vents Prevent overheating. 3. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays.

  • Page 28: Guide To Components (Mainly Asia)

    2. Getting Started 6. Lower right cover Open this cover when a paper jam occurs. 7. Right cover Open this cover when a paper jam occurs. Rear and left view DAT003 1. Vents Prevent overheating. Guide to Components (mainly Asia) •...
  • Page 29 Guide to Names and Functions of Components Front and left view DAT001 1. Exposure glass cover or ADF (The illustration shows ADF.) Lower the exposure glass cover or the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2.
  • Page 30 2. Getting Started 8. Paper trays (Trays 1–2) Load paper here. 9. Lower paper trays Load paper here. Front and right view DAT002 1. ADF's extender Pull this extender to support large paper. 2. Vents Prevent overheating. 3. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays.
  • Page 31 Guide to Names and Functions of Components 4. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 5. Extender Pull this extender out when loading sheets larger than A4 , 8 × 11 in the bypass tray.

  • Page 32: Guide To Functions Of The Machine's Options

    2. Getting Started Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options (mainly Europe) DGU001 1. Lower paper tray Holds up to 550 sheets of paper. 2. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 3.

  • Page 33: Guide To Functions Of The Machine's External Options (Mainly Asia)

    Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options (mainly Asia) DGU002 1. Exposure glass cover Lower this cover over originals. 2. ADF Load a stack of originals here. They will feed in automatically. 3.

  • Page 34: Guide To The Names And Functions Of The Machine's Control Panel

    2. Getting Started Guide to the Names and Functions of the Machine's Control Panel This illustration shows the control panel of the machine with options fully installed. DGU004 1. [Home] key Press to display the [Home] screen. For details, see page 36 "How to Use the [Home] Screen". 2.
  • Page 35 Guide to the Names and Functions of the Machine's Control Panel • Press to program defaults for the initial display when modes are cleared or reset, or immediately after the main power switch is turned on. See "Changing the Default Functions of the Initial Screen", Convenient Functions. 6.
  • Page 36 2. Getting Started 19. Data In indicator (printer mode) Flashes when the machine is receiving print jobs from a computer. See Print. 20. Media access lamp Lights up when a memory storage device is inserted in the media slot. 21. Media slots Use to insert an SD card or a USB flash memory device.

  • Page 37: Changing The Display Language

    Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. Press the [User Tools/Counter] key. CXX005 Press language key until the language you want to display appears. Press the [User Tools/Counter] key.

  • Page 38: How To Use The [Home] Screen

    2. Getting Started How to Use the [Home] Screen The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs to the [Home] screen. The icons of added shortcuts appear on the [Home] screen. The programs can be recalled easily by pressing the shortcut icons. To display the [Home] screen, press the [Home] key.

  • Page 39: Adding Icons To The [Home] Screen

    How to Use the [Home] Screen 7. [Address Book Management] Press to display the Address Book. For details about how to use the Address Book, see "Address Book", Connecting the Machine/ System Settings. 8. [Document Server] Press to store or print documents on the machine's hard disk. For details about how to use the Document Server function, see Copy/ Document Server.
  • Page 40 2. Getting Started Click [OK] four times. Adding icons to the [Home] screen using the User Tools In the following procedure, a shortcut to a copier program is registered to the [Home] screen. Register a program. Press the [User Tools/Counter] key. CXX005 Press [Edit Home].
  • Page 41 How to Use the [Home] Screen Press the [Program] tab. Make sure that [Copier Program] is selected. Select the program you want to add. Specify the position where [Blank] is displayed.
  • Page 42 2. Getting Started Press [OK]. Press the [User Tools/Counter] key. • Press on the upper-right corner of the screen to check the position on the simple screen.

  • Page 43: Registering Functions In A Program

    Registering Functions in a Program Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. • Copier: 25 programs • Document Server: 25 programs • Scanner: 25 programs The following settings can be registered to programs: Copier: Color mode, original type, density, Special Original, paper tray, Store File (except for User Name, File Name, and Password), Auto Reduce / Enlarge, Create Margin, Finishing, Cover/Slip Sheet,...
  • Page 44 2. Getting Started Press the [Program] key. CXV045 Press [Program]. Press the program number you want to register. Enter the program name. Press [OK]. Press [Exit]. • The number of characters you can enter for a program name varies depending on the functions as follows: •...

  • Page 45: Example Of Programs

    Registering Functions in a Program [Tray Paper Settings] tab will be selected first. For details, see "System Settings", Connecting the Machine/ System Settings. • Destinations that are registered in the machine's Address Book can be registered to a program of the scanner mode.
  • Page 46 2. Getting Started Program name Program description Effect Thumbnail copy Specify [Combine 1 Side] in [Dup./ You can copy up to eight pages Combine/Series]. onto one side of a sheet, so that you can save paper. Storage copy: Specify a folder in [Target Folder to You can use folders to organize XXXX Store] in [Store File].
  • Page 47 Registering Functions in a Program Program name Program description Effect Dividing file scan Specify [Divide] in [Original Feed You can scan a multiple page Type]. original as one file by splitting it into groups of a specified number of pages. High resolution Specify settings to save scanned Scanned documents maintain much...

  • Page 48: Turning On/Off The Power

    2. Getting Started Turning On/Off the Power The main power switch is on the right side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up. When this switch is turned off, the main power turns off and the main power indicator on the right side of the control panel goes out.

  • Page 49: When The Authentication Screen Is Displayed

    When the Authentication Screen is Displayed When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you cannot use the machine until you enter the User Code.

  • Page 50: Logging Out Using The Control Panel

    2. Getting Started Press [Login]. Enter a Login User Name, and then press [OK]. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set.

  • Page 51: Placing Originals

    Placing Originals Placing Originals Placing Originals on the Exposure Glass (mainly Europe) • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. •...

  • Page 52: Placing Originals In The Auto Document Feeder

    2. Getting Started • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. Lift the ADF or the exposure glass cover. Be sure to lift the ADF or the exposure glass cover by more than 30 degrees. Otherwise, the size of the original might not be detected correctly.
  • Page 53 Placing Originals Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. CSN004 1. Limit mark 2. Original guide...
  • Page 54 2. Getting Started...

  • Page 55: Copy

    3. Copy This chapter describes frequently used copier functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied.
  • Page 56 3. Copy Enter the number of copies with the number keys. The maximum copy quantity that can be entered is 999. Press the [Start] key. When placing the original on the exposure glass, press the [ ] key after all originals are scanned. Some functions such as Batch mode may require that you press the [ ] key when placing originals in the ADF.

  • Page 57: Auto Reduce / Enlarge

    Auto Reduce / Enlarge Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically.
  • Page 58 3. Copy Press [Auto Reduce / Enlarge]. Select the paper size. Place the originals, and then press the [Start] key.

  • Page 59: Duplex Copying

    Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page.
  • Page 60 3. Copy Original Original Placing originals Orientation Copy Orientation Top to Top Top to Bottom Press [Dup./Combine/Series]. Make sure that [Duplex] is selected. If [Duplex] is not selected, press [Duplex]. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want the document to be output.

  • Page 61: Specifying The Original And Copy Orientation

    Duplex Copying Select the original orientation, and then press [OK]. Press the [Start] key. Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper.
  • Page 62 3. Copy Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. Select [Top to Top] or [Top to Bottom] for [Copy:]. Press [OK].

  • Page 63: Combined Copying

    Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.

  • Page 64: One-Sided Combine

    3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet.

  • Page 65: Two-Sided Combine

    Combined Copying 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. Press [Dup./Combine/Series]. Press [Combine]. Select [1 Sided] or [2 Sided] for [Original:].
  • Page 66 3. Copy CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Combine 2 Sides Copies eight 1-sided originals to one sheet with four pages per side. 1 Sided 16 Originals Combine 2 Sides Copies 16 1-sided originals to one sheet with eight pages per side.
  • Page 67 Combined Copying Select [1 Sided] or [2 Sided] for [Original:]. Press [Combine 2 Sides]. Press [Orientation]. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy:], and then press [OK]. Select the number of originals to combine. Press [OK]. Select the paper size.

  • Page 68: Copying Onto Custom Size Paper From The Bypass Tray

    3. Copy Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 148.0–457.2 mm (5.83–18.00 inches) and a vertical length of 90.0–320.0 mm (3.55–12.59 inches) can be fed in from the bypass tray. Load the paper face down in the bypass tray. The bypass tray ( ) is automatically selected.

  • Page 69: Copying Onto Envelopes

    Copying onto Envelopes Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in the bypass tray or paper tray. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see page 117 "Recommended Paper Sizes and Types".

  • Page 70: Copying Onto Envelopes From The Paper Tray

    3. Copy Load the envelopes face down in the bypass tray. The bypass tray ( ) is automatically selected. Press the [ ] key. Press [Paper Size]. Specify the envelope size, and then press [OK] twice. Place the originals, and then press the [Start] key. Copying onto Envelopes from the Paper Tray Before using this function, specify the paper size and type under [Tray Paper Settings] in User Tools.

  • Page 71: Sort

    Sort Sort The machine assembles copies as sets in sequential order. • You cannot use the bypass tray with Rotate Sort. Sort Copies are assembled as sets in sequential order. CKN018 Rotate Sort Every other copy set is rotated by 90 degrees ( ) and delivered to the copy tray.

  • Page 72: Changing The Number Of Sets

    3. Copy Press [Finishing]. Select [Sort] or [Rotate Sort], and then press [OK]. Enter the number of copy sets using the number keys. Place the originals. To confirm the type of finishing, press the [Sample Copy] key. Press the [Start] key. Changing the Number of Sets You can change the number of copy sets during copying.
  • Page 73 Sort Enter the number of copy sets with the number keys. Press [Continue]. Copying starts again.

  • Page 74: Storing Data In The Document Server

    3. Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen. For details about the Document Server, see page 99 "Storing Data".

  • Page 75: Print

    4. Print This chapter describes frequently used printer functions and operations. For the information not included in this chapter, see Print on the supplied CD-ROM. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set.

  • Page 76: Displaying The Printer Driver Properties

    4. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users.

  • Page 77: Standard Printing

    Standard Printing Standard Printing • The default setting is 2 sided printing. If you want to print on only one side, select [Off] for the 2 sided printing setting. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete.

  • Page 78: Printing On Both Sides Of Sheets

    4. Print Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The types of paper that can be printed on both sides are as follows: • Plain (60 to 81 g/m2), Recycled, Special 1, Special 2, Special 3, Middle Thick (82 to 105 g/m2), Thick 1(106 to 169 g/m2), Thick 2(170 to 220 g/m2), Thick 3(221 to 256 g/m2), Thin (52 to 59 g/m2), Color, Letterhead, Preprinted, Bond, Cardstock When Using the PCL 6 Printer Driver...

  • Page 79: Combining Multiple Pages Into Single Page

    Combining Multiple Pages into Single Page Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver Click the WordPad menu button in the upper left corner of the window, and then click [Print].
  • Page 80 4. Print 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left...

  • Page 81: Printing On Envelopes

    Printing on Envelopes Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel Load envelopes in the paper tray. Press the [User Tools/Counter] key. CXX005 Press [Tray Paper Settings]. Select the paper size setting of the paper tray in which the envelopes are loaded.
  • Page 82 4. Print In the "Document Size:" list, select the envelope size. In the "Input Tray:" list, select the paper tray where the envelopes are loaded. In the "Paper Type:" list, select [Envelope]. Change any other print settings if necessary. Click [OK]. Start printing from the application's [Print] dialog box.

  • Page 83: Saving And Printing Using The Document Server

    Saving and Printing Using the Document Server Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Applications with their own drivers, such as PageMaker, do not support this function. •...

  • Page 84: Managing Documents Stored In Document Server

    4. Print If the folder is protected by a password, enter the password in the "Folder Password:" box. Click [OK]. Change any other print settings if necessary. Click [OK]. Start printing from the application's [Print] dialog box. • You can print the documents stored in the Document Server using the control panel. For details, see page 101 "Printing Stored Documents".

  • Page 85: Scan

    5. Scan This chapter describes frequently used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. Basic Procedure When Using Scan to Folder • Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer.

  • Page 86: Creating A Shared Folder On A Computer Running Windows/Confirming A Computer's Information

    5. Scan If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Color: Text / Photo] in the [Original Type] tab. •...
  • Page 87 Basic Procedure When Using Scan to Folder Confirm the user name. The user name is displayed under [USERNAME]. Step 2: Creating a shared folder on a computer running Microsoft Windows Create a shared destination folder in Windows and enable sharing. In the following procedure, a computer which is running under Windows 7 Ultimate and participating in a domain is used as an example.

  • Page 88: Registering An Smb Folder

    5. Scan Step 3: Specifying access privileges for the created shared folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder, configure the folder as follows: Right-click the folder created in step 2, and then click [Properties]. On the [Security] tab, click [Edit...].
  • Page 89 Basic Procedure When Using Scan to Folder The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title.
  • Page 90 5. Scan Press [Connection Test] to check the path is set correctly. Press [Exit]. If the connection test fails, check the settings, and then try again. Press [OK]. Press [Exit]. Press the [User Tools/Counter] key. Locating the SMB folder manually Press [Change] under "Path".

  • Page 91: Deleting An Smb Registered Folder

    Basic Procedure When Using Scan to Folder Select the computer name of the destination computer. Shared folders under it appear. You can press [Up One Level] to switch between levels. Select the folder you want to register. Press [OK]. Deleting an SMB Registered Folder Press the [User Tools/Counter] key.

  • Page 92: Entering The Path To The Destination Manually

    5. Scan Entering the Path to the Destination Manually Press [Manual Entry]. Press [SMB]. Press [Manual Entry] on the right side of the path field. Enter the path for the folder. In the following example path, the shared folder name is "user" and the computer name is "desk01": \\desk01\user Press [OK].

  • Page 93: Basic Procedure For Sending Scan Files By E-Mail

    Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by E- mail Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen. CXX002 Make sure that no previous settings remain. If a previous setting remains, press the [Reset] key.

  • Page 94: Registering An E-Mail Destination

    5. Scan Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Color: Text / Photo] in the [Original Type] tab. • Press [Original Feed Type], and then press [2 Sided Original]. •...

  • Page 95: Deleting An E-Mail Destination

    Basic Procedure for Sending Scan Files by E-mail • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title. Press [E-mail].

  • Page 96: Entering An E-Mail Address Manually

    5. Scan Press [E-mail]. Press [Change] under "E-mail Address". Press [Delete All], and then press [OK]. Press [OK]. Press [Exit]. Press the [User Tools/Counter] key. Entering an E-mail Address Manually Press [Manual Entry]. Enter the e-mail address. Press [OK].

  • Page 97: Basic Procedure For Storing Scan Files

    Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files.

  • Page 98: Checking A Stored File Selected From The List

    5. Scan Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. •...

  • Page 99: Specifying The File Type

    Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.

  • Page 100: Specifying Scan Settings

    5. Scan Specifying Scan Settings Press [Scan Settings]. Specify resolution, scan size, and other settings, as required. Press [OK].

  • Page 101: Document Server

    6. Document Server This chapter describes frequently used Document Server functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Storing Data This section describes the procedure for storing documents on the Document Server. •...
  • Page 102 6. Document Server Press the [Home] key on the top left of the control panel, and press the [Document Server] icon on the screen. CXX002 Press [To Scanning Screen]. Press [Target Fldr. to Store]. Specify a folder in which to store the document, and then press [OK]. Press [User Name].

  • Page 103: Printing Stored Documents

    Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Sort], [Rotate Sort]) • [Cover/Slip Sheet] ([Front Cover], [Front/Back Cover], [Designate/Chapter], [Slip Sheet]) •...
  • Page 104 6. Document Server...

  • Page 105: Web Image Monitor

    7. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For the information not included in this chapter, see Connecting the Machine/ System Settings on the supplied CD-ROM or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
  • Page 106 7. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4.

  • Page 107: Adding Paper And Toner

    8. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. • Do not stack paper over the limit mark. •...

  • Page 108: Loading Paper Into Paper Trays

    8. Adding Paper and Toner Loading Paper into Paper Trays Every paper tray is loaded in the same way. In the following example procedure, paper is loaded into Tray 2. • (mainly Europe and Asia) Tray 1 can hold A4 paper only. If you want to print on A5 , B5 JIS , or 8 ×...
  • Page 109 Loading Paper into Paper Trays • Various sizes of paper can be loaded in Trays 2–4 by adjusting the positions of side fences and end fence. For details, see "Changing the Paper Size in Trays 2–4", Paper Specifications and Adding Paper. •...

  • Page 110: Loading Paper Into The Bypass Tray

    8. Adding Paper and Toner Loading Paper into the Bypass Tray Use the bypass tray to use OHP transparencies, adhesive labels, translucent paper, and paper that cannot be loaded in the paper trays. • The maximum number of sheets you can load at the same time depends on paper type. Do not stack paper over the limit mark.

  • Page 111: Printing From The Bypass Tray Using The Printer Function

    Loading Paper into the Bypass Tray • When loading thick paper, thin paper, or OHP transparencies, specify the paper size and the paper type. • Letterhead paper must be loaded in a specific orientation. For details, see page 114 "Loading Orientation-fixed Paper or Two-sided Paper".
  • Page 112 8. Adding Paper and Toner Specifying regular sizes using the control panel Press the [User Tools/Counter] key. CXX005 Press [Tray Paper Settings]. Press [Printer Bypass Paper Size]. Select the paper size. Press [OK]. Press the [User Tools/Counter] key.
  • Page 113 Loading Paper into the Bypass Tray Specifying a custom size paper using the control panel Press the [User Tools/Counter] key. CXX005 Press [Tray Paper Settings]. Press [Printer Bypass Paper Size]. Press [Custom Size]. If a custom size is already specified, press [Change Size]. Press [Vertical].
  • Page 114 8. Adding Paper and Toner • Usually only one side of OHP transparencies can be used for printing. Be sure to load them with the print side down. • When printing onto OHP transparencies, remove printed sheets one by one. Press the [User Tools/Counter] key.
  • Page 115 Loading Paper into the Bypass Tray • For details about paper thickness, see "Tray Paper Settings", Connecting the Machine/ System Settings.

  • Page 116: Loading Orientation-Fixed Paper Or Two-Sided Paper

    8. Adding Paper and Toner Loading Orientation-fixed Paper or Two-sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not be printed correctly, depending on how the originals and paper are placed. Settings for the User Tools •...
  • Page 117 Loading Orientation-fixed Paper or Two-sided Paper Original orientation Exposure glass Unreadable • Copy orientation • Scanner • Paper orientation • Copier mode Copy side Tray 1 Trays 2–4 Bypass tray One-sided Two-sided • Printer mode Print side Tray 1 Trays 2–4 Bypass tray One-sided Two-sided...
  • Page 118 8. Adding Paper and Toner • In copier mode: • For details about how to make two-sided copies, see page 57 "Duplex Copying". • In printer mode: • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings.

  • Page 119: Recommended Paper Sizes And Types

    Recommended Paper Sizes and Types Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed.
  • Page 120 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity 60–300 g/m (16 lb. Bond– Select the paper size using 550 sheets 110 lb. Cover) the Tray Paper Settings menu: Plain Paper–Thick Paper 4 A5 , A6 , B6 JIS , 11 × 17 , 8 ×...
  • Page 121 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 60–300 g/m (16 lb. Bond– Select the paper size using the 550 sheets 110 lb. Cover) Tray Paper Settings menu: Plain Paper–Thick Paper 4 11 × 17 , 8 ×...
  • Page 122 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52–300 g/m (14 lb. Bond– • 100 sheets (up to 10 mm 110 lb. Cover) in height) Thin Paper–Thick Paper 4 • Thick Paper 1: 40 sheets 11 ×...
  • Page 123 Recommended Paper Sizes and Types Paper Thickness Paper Thickness Paper weight Thin Paper 52–59 g/m (14–15 lb. Bond) Plain Paper 1 60–74 g/m (16–20 lb. Bond) Plain Paper 2 75–81 g/m (20 lb. Bond) Middle Thick 82–105 g/m (20–28 lb. Bond) Thick Paper 1 106–169 g/m (28 lb.
  • Page 124 8. Adding Paper and Toner copy run to replenish paper when making a large number of copies. You can specify the paper type of the paper trays under [Paper Type]. For details, see "Tray Paper Settings", Connecting the Machine/ System Settings. For the setting procedure of the Auto Tray Switching function, see "General Features", Copy/ Document Server.

  • Page 125: Thick Paper

    Recommended Paper Sizes and Types Thick Paper This section gives you various details about and recommendations concerning thick paper. When loading thick paper of 106–300 g/m (28 lb. Bond–110 lb. Cover), follow the recommendations below to prevent misfeeds and loss of image quality. •...
  • Page 126 8. Adding Paper and Toner • Do not use window envelopes. • Misfeeds might occur depending on the length and shape of the flaps. • Only envelopes that are at least 148 mm (5.9 inches) wide and whose flaps are open can be loaded in the orientation.
  • Page 127 Recommended Paper Sizes and Types Orientation of Exposure glass Trays 2–4 Bypass tray envelopes Side-opening envelopes • Flaps: closed • Flaps: closed • Bottom side of • Bottom side of • Flaps: closed envelopes: toward envelopes: toward • Bottom side of the back of the the back of the envelopes: toward...
  • Page 128 8. Adding Paper and Toner Types of envelopes Trays 2–4 Bypass tray Side-opening envelopes • Flaps: closed • Bottom side of envelopes: • Flaps: closed toward the back of the • Bottom side of envelopes: machine toward the back of the •...
  • Page 129 Recommended Paper Sizes and Types • Certain types of envelopes might come out creased, dirtied, or misprinted. If you are printing a solid color on an envelope, lines may appear where the overlapped edges of the envelope make it thicker.

  • Page 130: Adding Toner

    8. Adding Paper and Toner Adding Toner This section explains precautions when adding toner, how to send scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame.

  • Page 131: Sending Scanned Documents When Toner Has Run Out

    Adding Toner • When replacing a toner or waste toner container or consumables with toner, make sure that the toner does not splatter. Put the waste consumables in a bag after they are removed. For consumables with a lid, make sure that the lid is shut. •...

  • Page 132: Disposing Of Used Toner

    8. Adding Paper and Toner Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen. CXX002 Press [Exit], and then perform transmission operation. The error message disappears. • Any reports are not printed. Disposing of Used Toner This section describes what to do with used toner.

  • Page 133: Troubleshooting

    9. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icons Status : Paper Misfeed icon Appears when a paper misfeed occurs.

  • Page 134: When The Indicator Lamp For The [Check Status] Key Is Lit Or Flashing

    9. Troubleshooting When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing If the indicator lamp for the [Check Status] key lights up or flashes, press the [Check Status] key to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen CUR012 1.
  • Page 135 When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing Problems Causes Solutions Documents and reports do The paper output tray is full. Remove the prints from the tray. not print out. Documents and reports do There is no paper left. Load paper.

  • Page 136: When The Machine Makes A Beeping Sound

    9. Troubleshooting When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep patterns Meanings Causes Single short beep Panel/screen input A control panel or screen key was accepted.

  • Page 137: When You Have Problems Operating The Machine

    When You Have Problems Operating the Machine When You Have Problems Operating the Machine Problems Causes Solutions When the machine is turned Functions other than the Wait a little longer. on, the only icon that copier function are not yet appears on the home screen ready.
  • Page 138 9. Troubleshooting Problems Causes Solutions The Authentication screen Basic Authentication, Enter your login user name and user appears. Windows Authentication, password. For details about the LDAP Authentication or Authentication screen, see "When the Integration Server Authentication Screen is Displayed", Authentication is set. Getting Started.
  • Page 139 When You Have Problems Operating the Machine Problems Causes Solutions Misfeeds occur frequently. The tray's side or end fences • Remove the misfed paper. For may not be set properly. details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. •...
  • Page 140 9. Troubleshooting Problems Causes Solutions An error has occurred when The Address Book cannot be Wait a while, and then retry the the Address Book is changed while deleting the operation. changed from the display multiple stored documents. panel or Web Image Monitor.

  • Page 141: When Multiple Functions Cannot Be Executed Simultaneously

    When You Have Problems Operating the Machine When Multiple Functions Cannot Be Executed Simultaneously If you are not able to carry out your job, it may be that the machine is being used by another function. Wait until the current job is completed before trying again. In certain cases, you can carry out another job using a different function while the current job is being performed.

  • Page 142: Messages Displayed When Using The Copy/Document Server Function

    9. Troubleshooting Messages Displayed When Using the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 117 "Recommended Paper Sizes and Types".
  • Page 143 Messages Displayed When Using the Copy/Document Server Function Messages Causes Solutions "Cannot display preview of The image data may have Press [Exit] to display the preview this page." been corrupted. screen without a thumbnail. If the selected document contains several pages, press [Switch] on the "Display Page"...
  • Page 144 9. Troubleshooting Messages Causes Solutions "Memory is full. nn originals The scanned originals Press [Print] to copy scanned originals have been scanned. Press exceed the number of pages and cancel the scanning data. Press [Print] to copy scanned that can be stored in [Clear Memory] to cancel the scanning originals.

  • Page 145: Messages Displayed When Using The Printer Function

    Messages Displayed When Using the Printer Function Messages Displayed When Using the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When Using the Printer Function •...
  • Page 146 9. Troubleshooting Messages Causes Solutions "Paper size and type are The printer driver settings are • Check that the printer driver mismatched. Select another incorrect or the tray does not settings are correct, and then tray from the following and contain paper of the size or load paper of the size selected in press [Continue].

  • Page 147: Messages Printed On The Error Logs Or Reports When Using The Printer Function

    Messages Displayed When Using the Printer Function When using direct print from a memory storage device Messages Causes Solutions "Exceeded the limit value for • The size of the selected Files or groups of files larger than 1 GB total data size of the file exceeds 1 GB.
  • Page 148 9. Troubleshooting When print jobs are canceled Messages Causes Solutions "91: Error" Printing was canceled by the Check that the data is valid. auto job cancel function due to a command error. "An error occurred while You tried to store a file in the On the printer driver, select a job type processing an Unauthorized Document Server when the...
  • Page 149 Messages Displayed When Using the Printer Function Messages Causes Solutions "The selected paper type is Job reset is automatically Specify the correct paper type, and not supported. This job has performed if the specified then print the file again. been cancelled." paper type is incorrect.
  • Page 150 9. Troubleshooting Messages Causes Solutions "Print overrun." Images were discarded PCL 6 while printing. Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. PostScript 3 Select a lower resolution on the printer driver.
  • Page 151 Messages Displayed When Using the Printer Function Messages Causes Solutions "Exceeded max. number of While using the error job Delete Hold Print files (automatic) or files. (Auto)" store function to store unneeded files stored in the machine. Normal Print jobs as Hold Print files, the maximum file capacity for file storage or Hold Print file management...
  • Page 152 9. Troubleshooting When there is not enough free hard disk space Messages Causes Solutions "HDD is full." When printing with the Delete unneeded forms or fonts PostScript 3 printer driver, registered in the machine. the hard disk capacity for fonts and forms has been exceeded.
  • Page 153 Messages Displayed When Using the Printer Function When the user lacks privileges to perform an operation Messages Causes Solutions "No response from the A timeout occurred while Check the status of the server. server. Authentication has connecting to the server for failed."...
  • Page 154 9. Troubleshooting Messages Causes Solutions "Information for user The user name for LDAP or For details about user authentication, authentication is already Integration Server see Security Guide. registered for another user." authentication was already registered in a different server with a different ID, and a duplication of the user name occurred due to a switching of domains...
  • Page 155 Messages Displayed When Using the Printer Function Messages Causes Solutions "Compressed Data Error." The printer detected corrupt • Check the connection between compressed data. the computer and the printer. • Check that the program you used to compress the data is functioning correctly.
  • Page 156 9. Troubleshooting Messages Causes Solutions "I/O buffer overflow." An input buffer overflow • In [Printer Features], under [Host occurred. Interface], select [I/O Buffer], and then set the maximum buffer size to a larger value. • Reduce the number of files being sent to the machine.

  • Page 157: Messages Displayed When Using The Scanner Function

    Messages Displayed When Using the Scanner Function Messages Displayed When Using the Scanner Function Messages Displayed on the Control Panel When Using the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel.
  • Page 158 9. Troubleshooting Messages Causes Solutions "Exceeded max. number of The maximum enterable Check the maximum number of alphanumeric characters." number of alphanumeric characters which can be entered, and characters has been then enter it again. For details about exceeded. the maximum enterable number of characters, see "Values of Various Set Items for Transmission/Storage/ Delivery Function", Scan.
  • Page 159 Messages Displayed When Using the Scanner Function Messages Causes Solutions "The program is recalled. The currently logged-in user For details about how to set Cannot recall the does not have permission to permissions, see Security Guide. destination(s) for which view the destination that was access privileges are registered in the program.
  • Page 160 9. Troubleshooting Messages Causes Solutions "Exceeded max. data The scanned original Specify the scan size and resolution capacity." exceeded maximum data again. Note that it may not be possible capacity. to scan very large originals at a high "Check the scanning resolution.
  • Page 161 Messages Displayed When Using the Scanner Function When documents cannot be scanned because the memory is full Messages Causes Solutions "Memory is full. Cannot Because of insufficient hard Try one of the following measures: scan. The scanned data will disk space, the first page •...
  • Page 162 9. Troubleshooting When data transmission fails Messages Causes Solutions "Authentication with the The entered user name or • Check that the user name and destination has failed. Check password was invalid. password are correct. settings. To check the current • Check that the ID and password status, press [Scanned Files for the destination folder are Status]."...
  • Page 163 Messages Displayed When Using the Scanner Function When data cannot be sent because a currently used file is selected Messages Causes Solutions "Selected file is currently in You cannot change the Cancel transmission ("Waiting..." status use. File name cannot be name of a file whose status cleared), and then change the file changed."...
  • Page 164 9. Troubleshooting Messages Causes Solutions "Exceeded maximum Too many files are waiting to Try again after they have been number of file to store. be delivered. delivered. Delete all unnecessary files." When the WSD scanner function cannot be used Messages Causes Solutions "Cannot communicate with...
  • Page 165 Messages Displayed When Using the Scanner Function When documents cannot be stored on a memory storage device Messages Causes Solutions "Cannot write on the The memory storage device • Replace the memory storage memory storage device is full and scan data cannot device.

  • Page 166: Messages Displayed On The Client Computer

    9. Troubleshooting Messages Causes Solutions "Memory is full. Press [Write] The scan could not be Select whether or not to save the to write the current scanned completed because there scanned document to the memory data to the memory storage was insufficient hard disk storage device.
  • Page 167 Messages Displayed When Using the Scanner Function Messages Causes Solutions "Cannot detect the paper The set original was • Place the original correctly. size of the original. Specify misaligned. • Specify the scan size. the scanning size." • When placing an original directly on the exposure glass, the lifting/ lowering action of the exposure glass cover or the ADF triggers...
  • Page 168 9. Troubleshooting Messages Causes Solutions "Error has occurred in the The application-specified Check whether the scanning settings scanner." scan conditions have made with the application exceed the exceeded the setting range setting range of the machine. of the machine. "Fatal error has occurred in An unrecoverable error has An unrecoverable error has occurred the scanner."...
  • Page 169 Messages Displayed When Using the Scanner Function Messages Causes Solutions "No response from the The machine or client • Check whether the machine or scanner." computer is not connected to client computer is connected to the network correctly. the network correctly. •...
  • Page 170 9. Troubleshooting Messages Causes Solutions "Cannot find "XXX" scanner The main power of the Check whether the main power of the used for the previous scan. previously used scanner is scanner used for the previous scan has "YYY" will be used instead." not set to "On".
  • Page 171 Messages Displayed When Using the Scanner Function Messages Causes Solutions "Scanner is not available. The machine is not • Check whether the machine is Check the scanner connected to the network connected to the network connection status." correctly. correctly. • Deselect the personal firewall function of the client computer.

  • Page 172: When Other Messages Appear

    9. Troubleshooting When Other Messages Appear Messages Causes Solutions "Cannot connect with the • The wireless LAN Turn off the power, and then confirm wireless card. Turn the main board was not inserted the wireless LAN board is inserted power switch off, then check when the machine was correctly.

  • Page 173: When There Is A Problem Scanning Or Storing Originals

    When Other Messages Appear When There Is a Problem Scanning or Storing Originals Messages Causes Solutions "Cannot detect original size. The machine failed to detect • Place the original correctly. Select scan size." the size of the original. • When placing an original directly on the exposure glass, the lifting/ lowering action of the exposure glass cover or the ADF triggers...

  • Page 174: When The Address Book Is Updated

    9. Troubleshooting When the Address Book Is Updated Messages Causes Solutions "Updating the destination list A network error has • Check whether the server is has failed. Try again?" occurred. connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine.

  • Page 175: When Data Cannot Be Sent Due To A Problem With The Destination

    When Other Messages Appear When Data Cannot Be Sent Due to a Problem with the Destination Messages Causes Solutions "Some invalid destination(s) The specified group In the message that appears at each contained. Do you want to contains, e-mail destinations, transmission, press [Select].
  • Page 176 9. Troubleshooting Messages Causes Solutions "XXX cannot be YYY The device certificate (S/ A new device certificate (S/MIME) because the device MIME) has expired. must be installed. For details about certificate used for the S/ how to install a device certificate (S/ MIME signature is not MIME), see Security Guide.

  • Page 177: When Problems Occur While Logging In

    When Other Messages Appear When Problems Occur While Logging In Messages Causes Solutions "Authentication has failed." The entered login user name For details about the correct login user or login password is not name and login password, see correct. Security Guide. "Authentication has failed."...
  • Page 178 9. Troubleshooting Messages Causes Solutions "Exceeded time limit for A network error has • Try the operation again. If the LDAP server search. Check occurred and connection message is still shown, the the server status." has failed. network may be busy. •...

  • Page 179: Index

    INDEX 2 Sided Print............E-mail address............E-mail destination..........92, 93 Energy Saver key..........Address Book..........11, 172 Enter key..............Address Book Management......... Envelope........... 67, 68, 79, 123 ADF..........7, 23, 27, 31, 50 Error log............... ADF's extender..........25, 28 Error report............Authentication screen..........
  • Page 180 Lower right cover..........26, 29 Quick Install............Magazine.............. Main Power............Reducing my Costs..........Main power indicator........... Region A..............Main power switch......... 24, 27 Registering destinations......... Managing document..........Reset key..............Media access lamp..........Right cover............26, 29 Media slot.............. Running out of toner..........Message..
  • Page 181 Unauthorized copy prevention......Used toner............User certificate............. User code authentication........User Tools/Counter key........Using scanned files on the computer....Vents........24, 25, 26, 27, 28, 29 Web Image Monitor........20, 103 WSD scanner............
  • Page 182 MEMO D237-7501...
  • Page 183 © 2014...
  • Page 184 D237-7501...

Table of Contents