Ricoh MET-C1 Field Service Manual page 585

SC No. Level
SC863-23 D
SC No. Level
SC864-01 D
Error Name/Error Condition/Major Cause/Solution
HDD data read failure
The data written to the HDD cannot be read normally.
Bad sectors were generated during operation.
(An error occurred in partition "y".)
Guide for when to replace the HDD
1. When SC863 has occurred ten times or more
• The interval is short.
• Repeatedly occurs in the same situation (At power-on, etc.).
• Startup takes a long time when the main power is turned on.
2. It takes a long time after main power on for the operation panel to
become ready.
HDD access may be consuming time. Normal HDD access time after
main power on is about 5 seconds. If the machine is not waiting for
the engine to be ready and it still takes 20 to 30 seconds or more,
the HDD may be the cause. If there is a problem with the HDD,
HDD-related SCs such as SC860 and SC863 will occur frequently.
Print the SC log data and check them.
Error Name/Error Condition/Major Cause/Solution
HDD data CRC error
During HDD operation, the HDD returned a CRC error.
Bad sectors were generated during operation.
(An error occurred in an area that does not belong to a partition, such as
the disklabel area.)
• Format the HDD.
• Replace the HDD.
Service Call 816-899
583