Panasonic KX-NT700 Operating Instructions Manual
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Panasonic KX-NT700 Operating Instructions Manual

Panasonic KX-NT700 Operating Instructions Manual

Ip conference phone
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Operating Instructions

IP Conferencing Phone
KX-NT700
Model No.
Thank you for purchasing this Panasonic product.
Please read this document carefully before using this product and save for future use.
KX-NT700: Version 3.0 or later
Document Version
2011/06

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  • Page 1: Operating Instructions

    Operating Instructions IP Conferencing Phone KX-NT700 Model No. Thank you for purchasing this Panasonic product. Please read this document carefully before using this product and save for future use. KX-NT700: Version 3.0 or later Document Version 2011/06...
  • Page 2 Mode) The unit can be connected to a Panasonic KX-TDE or KX-NCP series PBX and used as a SIP extension. This allows you to make and receive calls using the outside lines and IP network connected to the PBX, call other extensions of the PBX by dialing their extension numbers, participate in conference calls with 4 or more other participants, etc.
  • Page 3 "IP calls". There are 2 modes for making and receiving IP calls. When using IP-PBX mode, the unit can make and receive IP calls as a SIP extension of a Panasonic KX-TDE or KX-NCP series PBX (see page 2), or general PBX.

  • Page 4: Other Features

    Introduction Connection to a Computer By connecting the unit to a computer using the included PC Cable or the included USB Cable, you can use the microphones and speaker of the unit for calls made or received with the computer using your preferred IP phone software.
  • Page 5 Introduction – G.722 speech codec support – full-duplex communication – speech speed conversion (see page 39) – mic noise reduction (see page 39) – External Wired MIC connection (see page 32) SD Memory Card Recording Phone calls and voice memos can be recorded to, and played back from, a compatible SD memory card (see page 42).

  • Page 6: Other Information

    Note • Certain products and features described in this document may not be available in your area. Consult a certified Panasonic dealer for more information. PBX Connection • If the unit is connected to a PBX, refer to the PBX documentation for information about making calls, receiving calls, and other features.
  • Page 7 Introduction Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
  • Page 8 Introduction Copyright (c) 1983, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1985, 1986, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1985, 1986, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1986, 1989, 1991, 1993 The Regents of the University of California.
  • Page 9 Introduction Copyright (c) 1998, 1999 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1998, 1999, 2000 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1998, 1999, 2000, 2001 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1998, 2000 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1998, 2000, 2001 The NetBSD Foundation, Inc.
  • Page 10 Introduction MODEL NO. SERIAL NO. DATE OF PURCHASE NAME OF DEALER DEALER’S ADDRESS DEALER’S TEL. NO. Operating Instructions Document Version 2011/06...

  • Page 11: For Your Safety

    Introduction For Your Safety WARNING To reduce the risk of injury, loss of life, electric shock, fire, malfunction, and damage to equipment or property, General Safety always observe the following safety precautions. Do not disassemble this unit. Only qualified Explanation of symbols personnel should service this unit.
  • Page 12 Introduction Do not touch uninsulated telephone wires or Disconnect the AC adaptor cord and all terminals unless the telephone line has been cables from the unit before cleaning. Clean disconnected at the network interface. the unit with a soft, dry cloth. Do not use liquid, aerosol cleaners, abrasive powders, or If using an AC adaptor, use only the included chemical agents to clean the unit.

  • Page 13: Data Security

    Introduction equipment connected to the unit, nor with all Data Security services provided by telecommunications providers over networks connected to the unit. We recommend observing the security precautions described in this section, in order to prevent the following: For Best Performance –...
  • Page 14 Introduction Preventing Data Disclosure Over the Network • To ensure the security of private conversations, only connect the unit to a secure network. • To prevent unauthorized access, only connect the unit to a network that is properly managed. • Make sure all computers connected to the unit employ up-to-date security measures.

  • Page 15: Additional Information

    This equipment complies with Part 68 of the FCC attached warranty, which includes the shipping rules and the requirements adopted by the ACTA. address of the Panasonic Service and Technology On the bottom of this equipment is a label that Company BTS Center. If the equipment is causing...

  • Page 16: Important Safety Instructions

    Additional Information Important Safety Instructions – Connect the equipment into an outlet on a circuit different from that to which the receiver is When using this unit, basic safety precautions, connected. including those below, should always be followed to – Consult the dealer or an experienced radio/TV reduce the risk of fire, electric shock and injury to technician for help.

  • Page 17: Table Of Contents

    Table of Contents Table of Contents Before Use ....................19 Accessory Information ....................19 Unit Overview ........................20 Main View ........................20 Front Panel ........................21 Understanding the Display .....................22 Function Buttons and Function Button Icons ..............22 Preparation .....................25 Basic Connections ......................25 Setting the Date & Time ....................26 TEL Line Settings ......................26 IP Network Settings ......................27 SIP Settings ........................28...
  • Page 18 Table of Contents Operation Mode ......................51 Basic Settings .........................51 Line Selection .........................53 TEL Settings ........................53 IP Network Settings ......................54 Protocol Settings ......................55 VoIP Settings ........................58 QoS Settings ........................59 System Status Confirmation ...................60 System Options ......................60 Character Entry ..................62 Entering Characters ......................62 Character Tables ......................62 Initialization Features ................65 Erasing Data ........................65...

  • Page 19: Before Use

    Before Use Accessory Information Before Use Included Accessories To order replacement accessories, call 1-800-332-5368. USB Cable (1) PS Cable (1) PC Cable (1) AC Adaptor (1) About 1.8 m (6 ft.) About 1 m (3 ft. 3 in.) About 1.8 m (6 ft.) Order no.

  • Page 20: Unit Overview

    Allows you to insert a compatible SD memory card and record conversations. See page 30 for more information about SD memory cards. F AUDIO IN/OUT Jack Allows you to connect a compatible Panasonic Portable Station (PS; see page 44) or a computer (see page 46). Operating Instructions...

  • Page 21: Front Panel

    Before Use Front Panel Button (Speakerphone Button) Used to make, answer, and end calls. Navigator/Volume Buttons ([ ] and [ ]) Used to scroll through the items displayed on the display, such as phonebook entries, programmable settings, etc. Also used to adjust the speaker volume during calls (see page 35) and the ringer volume (see page 38).

  • Page 22: Understanding The Display

    Before Use Understanding the Display The display helps you operate and program the unit by displaying a variety of messages and icons. Standby Mode Phonebook SD Icon Indicates that a compatible SD memory card has been inserted in the unit (see page 30). USB Icon Indicates that a computer is connected to the USB port (see page 45).
  • Page 23 Before Use Function Button Icons Operation Icon Description Used to select the TEL line. Only displayed when the "Line Selection" setting is set to "IP + TEL" (see page 26). Used to select the IP line. Used to select the PS line. Only displayed when the "Line Selection"...
  • Page 24 Before Use Operation Icon Description Used to start recording to the SD memory card (see page 42). Used to play the selected recording (see page 42). PLAY Used to stop recording (see page 42). STOP Recording and Playback Used to rewind the current recording (see page 43). Used to fast forward the current recording (see page 43).

  • Page 25: Preparation

    Preparation Basic Connections Preparation This section explains all connections needed to make and receive IP line and TEL line calls. • To connect a Portable Station (PS) to the unit, see page 44. • To connect a computer to the unit, see page 45 or page 46. A AC Adaptor Cord B LAN Cable C 2-conductor Telephone...

  • Page 26: Setting The Date & Time

    Preparation Setting the Date & Time TEL Line Settings Selecting the Available Lines Set the unit's date and time setting before using the unit. The date and time are shown on the display in standby To use the TEL line, the "Line Selection" setting mode, and are displayed when playing conversations must be set to "IP + TEL".

  • Page 27: Ip Network Settings

    Preparation Manual Assignment (Static) IP Network Settings Press [MENU]. To properly connect the unit to an IP network, the Select "IP Network Settings", then press following settings must be set to match the settings of SELECT the IP network. Consult your system administrator for Select "IP Address Mode", then press the appropriate settings.

  • Page 28: Sip Settings

    Note • When the unit is connected to a device other than a Panasonic PBX, "Panasonic PBX To use the unit as a SIP extension of the PBX, the unit Compatibility" in "Protocol Settings" must be registered as a SIP extension through PBX programming, the "Operation Mode"...

  • Page 29: Operation Mode

    Preparation Operation Mode By selecting an operation mode, the unit can be operated as a SIP extension of the PBX, a peer to peer IP conferencing phone, or a computer's USB audio device. The available line selection for each operation mode is as follows: Operation Mode Available Line Selection...

  • Page 30: Using Sd Memory Cards

    Preparation Using SD Memory Cards Note • The unit does not support SDHC, miniSDHC, and microSDHC memory cards. Conversations can be recorded to the SD memory card. • SD memory cards with a low minimum transfer For information on recording conversations, see rate may not be able to record conversations.

  • Page 31: Formatting Sd Memory Cards

    Preparation Formatting SD Memory Cards is displayed, the SD memory card must be FORMAT formatted; press to format the card. FORMAT Notice • When an SD memory card is formatted, all information on the card is erased. • Do not remove the SD memory card, LAN cable, or disconnect the unit from the AC outlet while formatting an SD memory card.

  • Page 32: Using The Microphones

    Preparation Using the Microphones Built-in Microphones For best performance when using the built-in microphones, speak within about 3 m (about 10 ft.) of the unit. 3 m (about 10 ft) 3 m (about 10 ft) Note • The sensitivity of the built-in microphones may vary depending on room characteristics.

  • Page 33: Making And Answering Calls

    Making and Answering Calls Selecting the Available Lines Line Selection Making and Answering Calls The IP line is always available when the unit is The unit can make calls using the following lines. connected to an IP network; if it is not selected (i.e., if it –...

  • Page 34: Making Calls

    Making and Answering Calls • Making Calls If the unit is not connected to an IP network, is not displayed and the IP line cannot be selected. Making a Call to a Phone Number or • The call length shown on the display is an IP Address approximation and may differ from the actual length of the call.

  • Page 35: Adjusting The Speaker Volume

    Making and Answering Calls • You can switch between numeric and alphabet The TEL line will entry modes by pressing , and change be used when CHAR you redial this between uppercase and lowercase character entry by pressing [ ]. See page 62 for number.

  • Page 36: Making Conference Calls

    This line will be used when the entry is called. Note Example: • When "Panasonic PBX Compatibility" in The TEL line will "Protocol Settings" is set to "On", you be used when cannot make a conference call using 2 IP lines you call this in "IP-PBX"...

  • Page 37: Ending A Conference Call

    Making and Answering Calls Note • We recommend setting the "TEL Line Level Reduction" setting to "On" when establishing conference calls that use the TEL line (see page 54). Adding a PS or PC line call to an IP call Confirm that the "Line Selection"...

  • Page 38: Answering Calls

    The unit does not support Caller ID; caller call waiting tone volume. phone numbers are not displayed when calls • When "Panasonic PBX Compatibility" in are received. "Protocol Settings" is set to "On", you • You can refuse an incoming call by pressing...

  • Page 39: Useful Features Available During A Call

    Making and Answering Calls Useful Features Available Conversion Mode Talking Mode During a Call ¯ Mute Conversion Mode Listening Mode You can mute your voice during a conversation. While ¯ the mute is turned on, you will be able to hear the other party, but the other party will not be able to hear you.

  • Page 40: Phonebook

    Phonebook Adding Entries to the Example: Phonebook sip:User name* Domain name* Phonebook (max. 32 characters) (max. 64 characters) You can add up to 100 entries to the phonebook. To make a call from the phonebook, see page 35. You can also enter a SIP extension number instead of a user name.

  • Page 41: Editing Entries

    Phonebook [1234]: Displayed when numeric entry mode is Press selected. • To cancel, press [AÄÅ2]: Displayed when extended entry mode is Press [MENU]. selected. Press to switch the character entry mode. Press CHAR Erasing All Entries [ ] to change between uppercase and lowercase character entry.

  • Page 42: Recording

    Recording Recording Features Recording Recording Conversations Conversations and voice memos can be recorded to an SD memory card. Press during a conversation. • "Remaining Time" and the approximate SD Memory Card Information recording time available are displayed briefly, Confirm the following before recording to an SD then "Conf Recording"...

  • Page 43: Erasing Recordings

    Recording stored on the SD memory card in the following Erasing Recordings folder: "\\PRIVATE\MEIGROUP\PCC\IPSP". • When accessed by a computer, recordings are Erasing 1 Recording displayed as "REC" plus a 3 digit number (000– 100; the lowest available number is used when Press PLAY a file is saved on the SD memory card).

  • Page 44: Using A Portable Station (Ps) Or Computer

    Using a Portable Station (PS) or Computer Using a Portable Station • If you cannot select "PS", change the "Line Using a Portable Station (PS) or Computer Selection" setting to "IP + PS" (explained (PS) on this page). Make or answer a call using the PS. Connect the included PS Cable to the [AUDIO IN/ By connecting the unit to a PS, you can use the unit’s OUT] jack of the unit (A), and to the headset jack...

  • Page 45: Using A Computer

    Using a Portable Station (PS) or Computer Using a Computer difficulties with your operating system. Click [Continue Anyway] to proceed with installation. By connecting the unit to a computer, you can use the Click [Finish]. unit’s microphones and speaker for calls made or received with the computer using your preferred IP phone software.

  • Page 46: Connecting Using The Pc Cable

    Using a Portable Station (PS) or Computer Using a Computer Connecting Using the PC Cable Confirm that "PC" is shown in the upper-right corner Connecting a Computer of the display. Connect the included PC Cable to the [AUDIO IN/ • You can change the selected line by pressing OUT] jack of the unit (A), and to the microphone jack the center function button ([F2]).

  • Page 47: Programming The Unit

    "ü". – Hold Method (page 57) • To return to the previous screen, press – Panasonic PBX Compatibility (page 58) [BACK]. – SIP Signaling Port Number (page 58) • If you do not press any buttons for 1 minute, the –...
  • Page 48 Programming the Unit – When using PoE: Disconnect the LAN cable from the unit, then connect it again. Operating Instructions Document Version 2011/06...

  • Page 49: Parameter List

    Programming the Unit Parameter List The following is a list of all programmable parameters. See the references listed here for information about each parameter. Programming Category Parameter Reference SIP Ext. No. (IP-PBX mode only) page 51 Show IP Address page 51 Operation Mode page 51 Basic Settings...
  • Page 50 Parameter Reference SIP Registrar IP Address page 57 SIP Registrar Port Number page 57 Hold Method page 57 Panasonic PBX Compatibility page 58 VoIP Settings Preferred CODEC page 58 RTP Packet Size page 58 SIP Signaling Port Number page 58...

  • Page 51: Parameters

    Programming the Unit Parameters When programming the unit from the front panel, the current setting is indicated on the display by "ü". SIP Ext. No. Description Allows you to confirm the unit's SIP extension number. This parameter is only available when the operation mode is set to "IP-PBX".

  • Page 52: Time Format

    Programming the Unit Date & Time Description Available Settings Default Setting The date and time are shown on the display in standby mode, and are Jan. 1, 2011, 12:00 AM displayed when playing conversations that were recorded Date format is determined by the to an SD memory card.

  • Page 53: Line Selection

    Programming the Unit Key Tones Description Available Settings Default Setting Determines whether tones are heard when the unit’s buttons are pressed. Call Waiting Tone Volume Description Available Settings Default Setting Determines the volume of the call waiting tone heard when High High a second call is received.

  • Page 54: Ip Network Settings

    Programming the Unit Flash Time Description Available Settings Default Setting Determines the flash time. 900 ms • Set this parameter to match the specification of the TEL 700 ms line. 600 ms 400 ms 300 ms 250 ms 700 ms 200 ms 160 ms 110 ms...

  • Page 55: Protocol Settings

    Programming the Unit IP Address Description Available Settings Default Setting Determines the unit’s IP address. • This parameter is only available when "IP Address Mode" is set to "Static". 192.168.0.2 — • If this setting is changed, the unit must be restarted before the new setting becomes effective (see page 47).

  • Page 56: Sip Authentication Id

    Programming the Unit SIP Authentication ID Description Available Settings Default Setting Set this parameter to match the SIP authentication ID assigned to the unit through PBX programming. If this field is left empty, the value set for "SIP Ext. No." will be used as the SIP authentication ID. Max.
  • Page 57 Programming the Unit SIP Proxy Server Port Number Description Available Settings Default Setting Set this parameter to match the SIP port number of the IP-PBX or SIP proxy server. The communication protocol used is UDP. 5060 1024–50999 • If this setting is changed, the unit must be restarted before the new setting becomes effective (see page 47).

  • Page 58: Voip Settings

    Default Setting Determines whether the unit can be connected to a Panasonic PBX. • Set this setting to "On" when connecting to a Panasonic PBX. • If this setting is changed, the unit must be restarted before the new setting becomes effective (see page 47).

  • Page 59: Qos Settings

    Programming the Unit RTP Port Number (Minimum) Description Available Settings Default Setting Determines the lowest port number used for RTP. The communication protocol used is UDP. 51000–51998 51000 • Set this parameter to a value lesser than the setting for (even values only) "RTP Port Number (Maximum)".

  • Page 60: System Status Confirmation

    Programming the Unit SIP ToS Field Description Available Settings Default Setting Determines the value of the SIP ToS Field. • If this setting is changed, the unit must be restarted 8-bit binary code 00000000 before the new setting becomes effective (see page 47).
  • Page 61 Programming the Unit Reset System Data Description Allows you to reset all system data (i.e., the parameters described in this section) to the factory default settings. • After executing this feature, the unit will restart automatically. • The following data and settings are not erased when this feature is executed. –...

  • Page 62: Character Entry

    Character Entry Entering Characters The dial keys can be used to enter characters on the unit. Available characters depend on the type of entry being made, as follows: • Making a call after entering a SIP extension number or SIP URI (see page 34) •...
  • Page 63 Character Entry Phonebook Name Entry Dial Key Alphabet Entry Mode Extended Character Entry Mode A B C 2 a b c 2 D E F 3 d e f 3 G H I 4 g h i 4 J K L 5 j k l 5 M N O 6 m n o 6...
  • Page 64 Character Entry SIP Settings Alphabet Entry Mode Dial Key Uppercase Lowercase A B C 2 a b c 2 D E F 3 d e f 3 G H I 4 g h i 4 J K L 5 j k l 5 M N O 6 m n o 6 P Q R S 7...

  • Page 65: Initialization Features

    Initialization Features Erasing Data Select "System Options", then press SELECT Initialization Features Select "Erase All Phonebook Data", then The following features allow you to erase system data press SELECT and user data stored in the unit. Select "Yes", then press SELECT Erase All Call Log Data Press [MENU].

  • Page 66: Troubleshooting

    Troubleshooting Troubleshooting If you are experiencing trouble, refer to the information in this section. Before troubleshooting, confirm all connections (see page 25) and confirm that the AC outlet or PoE device to which the unit is connected to is receiving power. General Use Issue Possible Cause &...
  • Page 67 Troubleshooting Issue Possible Cause & Solution Reference I cannot make TEL calls. • The TEL line is not selected. → Before dialing, confirm that "TEL" is shown in the page 33 upper-right corner of the display. Press the center function button ([F2]) to change the line if necessary.
  • Page 68 Troubleshooting Issue Possible Cause & Solution Reference I cannot use the unit for PS • The Portable Station (PS) or computer is not connected or PC calls. correctly. page 44 → page 45 Confirm you are using the correct cable to connect to the device, and that the cable is connected properly.

  • Page 69: Sound Quality

    Press [ ] while a call is being received, or change the ringer volume setting. I cannot make a 3-party • The "Panasonic PBX Compatibility" setting is set to call using 2 IP lines in "On". page 58 "IP-PBX" mode.
  • Page 70 Troubleshooting Issue Possible Cause & Solution Reference Sound cuts out; I can hear • The unit has not yet adapted to the environment for the current myself through the call. speaker. → — Speak in turns with the other party at the beginning of a conversation.

  • Page 71: Sd Memory Cards

    Troubleshooting SD Memory Cards Issue Possible Cause & Solution Reference • I cannot record to the SD The SD memory card is not compatible with the unit. memory card. → Make sure that you are using a compatible SD memory page 30 card.

  • Page 72: Programming

    Troubleshooting Issue Possible Cause & Solution Reference I cannot call entries in the • You are trying to make a TEL line call, but the unit is not set phonebook. to make TEL calls. page 26 → Make sure the "Line Selection" setting is set to "IP + TEL".
  • Page 73 Troubleshooting Message Possible Cause & Solution Reference Reject Call • The called party rejected your call (displayed for IP calls only). — → Try again later. Not Found • The called party cannot be connected (displayed for IP calls only). →...
  • Page 74 Troubleshooting Message Possible Cause & Solution Reference No Connection To • You tried to make a call immediately after refusing a call. Analog Line → Wait until "TEL" is shown on the display, then make the — call. No Connection To •...

  • Page 75: Other Information

    Other Information Cleaning the Unit Other Information Clean the unit periodically with a soft, dry cloth. Keep the following in mind when cleaning the unit. • To avoid damaging the unit, disconnect the AC adaptor cord and all cables from the unit before cleaning.

  • Page 76: Specifications

    Specifications Specifications Item Specification Communication Lines 4 (IP, TEL, PS, PC) IP: Communication via IP network, available in peer to peer mode and IP-PBX mode TEL: Communication via telephone line PS: Communication via audio connection to a compatible Portable Station PC: Communication via audio connection to a computer Maximum No.
  • Page 77 Specifications Item Specification Operating Environment Temperature: 0 °C–40 °C (32 °F–104 °F) Humidity: Less than 90% (with no condensation) Ambient noise: Less than 50 dBA (recommended) Document Version 2011/06 Operating Instructions...

  • Page 78: Index

    Dial Mode Dialing Pause Operation Mode 29, 51 Display 21, 22 Display Messages DTMF Type Panasonic PBX Compatibility Parameter List Pause Time ENTER Button PC Cable Erase All Call Log Data Peer to Peer Mode Erase All Phonebook Data Phonebook...
  • Page 79 Index RTP Port Number (Minimum) RTP ToS Field SD Icon SD Memory Card SD Memory Card Slot Security Settings Show IP Address SIP Authentication ID SIP Ext. No. 51, 55 SIP Password SIP Proxy Server IP Address SIP Proxy Server Port Number SIP Registrar IP Address SIP Registrar Port Number SIP Settings...
  • Page 80 Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.

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