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Operating Instructions

IP Conferencing Phone
KX-NT700
Model No.
Thank you for purchasing this Panasonic product.
Please read this document carefully before using this product and save for future use.
KX-NT700: Version 2.1 or later
Document Version
2010/02

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Table of Contents

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   Summary of Contents for Panasonic KX-NT700

  • Page 1: Operating Instructions

    Operating Instructions IP Conferencing Phone KX-NT700 Model No. Thank you for purchasing this Panasonic product. Please read this document carefully before using this product and save for future use. KX-NT700: Version 2.1 or later Document Version 2010/02...
  • Page 2 Mode) The unit can be connected to a Panasonic KX-TDE or KX-NCP series PBX and used as a SIP extension. This allows you to make and receive calls using the outside lines and IP network connected to the PBX, call other extensions of the PBX by dialling their extension numbers, participate in conference calls with 4 or more other participants, etc.
  • Page 3: Connection To A Computer

    "IP calls". There are 2 modes for making and receiving IP calls. When using IP-PBX mode (see page 2), the unit can make and receive IP calls as a SIP extension of a Panasonic KX-TDE or KX-NCP series PBX.
  • Page 4: Conference Calls

    Introduction Other Features Conference Calls While on a call, you can make or receive an additional call, creating a 3-party conference call (see page 34 or page 36). Conference calls can be made using the following connection methods. 2 IP calls (Peer to peer mode only) While A and B are talking, A calls or is called by C.
  • Page 5 Introduction SD Memory Card Recording Phone calls and voice memos can be recorded to, and played back from, a compatible SD memory card (see page 41). PoE (Power over Ethernet) Ready The unit is compliant with PoE (IEEE 802.3af) standards, and contains a power receiving device that enables it to receive power from the same Ethernet cable used for IP network connection.
  • Page 6 • Certain products and features described in this document may not be available in your country or area. Consult a certified Panasonic dealer for more information. • In this manual, the suffix of each model number is omitted unless necessary.
  • Page 7 Introduction For Future Reference Record the information in the space below for future reference. Note • The serial number of this product may be found on the label affixed to the bottom of the unit. You should note the serial number of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft.
  • Page 8 Introduction For Your Safety WARNING To reduce the risk of injury, loss of life, electric shock, fire, malfunction, and damage to equipment or property, General Safety always observe the following safety precautions. Do not disassemble this unit. Only qualified Explanation of symbols personnel should service this unit.
  • Page 9 Introduction Do not touch uninsulated telephone wires or Disconnect the AC adaptor cord and all terminals unless the telephone line has been cables from the unit before cleaning. Clean disconnected at the network interface. the unit with a soft, dry cloth. Do not use liquid, aerosol cleaners, abrasive powders, or If using an AC adaptor, use only the included chemical agents to clean the unit.
  • Page 10: For Best Performance

    Introduction services provided by telecommunications Data Security providers over networks connected to the unit. We recommend observing the security precautions described in this section, in order to prevent the For Best Performance following: – loss, disclosure, falsification, or theft of user •...
  • Page 11 Introduction Preventing Data Disclosure Over the Network • To ensure the security of private conversations, only connect the unit to a secure network. • To prevent unauthorised access, only connect the unit to a network that is properly managed. • Make sure all computers connected to the unit employ up-to-date security measures.
  • Page 12: Additional Information

    A replacement fuse cover can be purchased • The Ringer Equivalence Number (REN) assigned from your local Panasonic dealer. to each terminal device provides an indication of the IF THE FITTED MOULDED PLUG IS UNSUITABLE maximum number of terminals allowed to be FOR THE AC OUTLET IN YOUR PREMISES, THEN connected to a telephone interface.
  • Page 13 Additional Information For Users in New Zealand Information for Users on Collection and Disposal of Old Equipment and • This equipment shall not be set to make automatic used Batteries calls to the Telecom '111' Emergency Service. • The grant of a Telepermit for any item of terminal These symbols on the products, packaging, equipment indicates only that Telecom has and/or accompanying documents mean that...
  • Page 14: Table Of Contents

    Table of Contents Table of Contents Before Use ....................16 Accessory Information ....................16 Unit Overview ........................17 Main View ........................17 Front Panel ........................18 Understanding the Display .....................20 Function Buttons and Function Button Icons ..............20 Preparation .....................23 Basic Connections ......................23 Changing the Language ....................25 Setting the Date &...
  • Page 15 Table of Contents SIP Ext. No........................51 Show IP Address ......................51 Operation Mode ......................51 Basic Settings .........................52 Line Selection .........................54 TEL Settings ........................54 IP Network Settings ......................55 Protocol Settings ......................56 VoIP Settings ........................58 QoS Settings ........................59 System Status Confirmation ...................61 System Options ......................61 Initialisation Features ................63 Erasing Data ........................63...
  • Page 16: Before Use

    Before Use Before Use Accessory Information Included Accessories USB Cable (1) PS Cable (1) PC Cable (1) SD Memory Card (1) About 1.8 m About 1 m About 1.8 m (KX-NT700NE only) AC Adaptor (1) AC Cord KX-NT700C: PQLV206 (About 1.8 m) About 1.8 m KX-NT700AL/NZ: PQLV206AL (About 1.8 m) KX-NT700NE/UK/RU/ML: 1...
  • Page 17: Unit Overview

    Allows you to insert a compatible SD memory card and record conversations. See page 29 for more information about SD memory cards. F AUDIO IN/OUT Jack Allows you to connect a compatible Panasonic Portable Station (PS; see page 43) or a computer (see page 46). Document Version...
  • Page 18: Front Panel

    Before Use Front Panel Unit appearance varies by country or area. KX-NT700C/UK/AL/NZ/BX/ML KX-NT700NE KX-NT700RU Operating Instructions Document Version 2010/02...
  • Page 19 Before Use Button (Speakerphone Button) Used to make, answer, and end calls. Navigator/Volume Buttons ([ ] and [ ]) Used to scroll through the items displayed on the display, such as phonebook entries, programmable settings, etc. Also used to adjust the speaker volume during calls (see page 33) and the ringer volume (see page 36).
  • Page 20: Understanding The Display

    Before Use Understanding the Display The display helps you operate and program the unit by displaying a variety of messages and icons. Standby Mode Phonebook SD Icon Indicates that a compatible SD memory card has been inserted in the unit (see page 29). USB Icon Indicates that a computer is connected to the USB port (see page 45).
  • Page 21 Before Use Function Button Icons Operation Icon Description Used to select the TEL line. Only displayed when the "Line Selection" setting is set to "IP + TEL" (see page 25). Used to select the IP line. Used to select the PS line. Only displayed when the "Line Selection"...
  • Page 22 Before Use Operation Icon Description Used to return to the previous screen. BACK Used to select the displayed item. SELECT Used to save any changes made while programming the unit. SAVE Other Used to accept the displayed item or proceed with the current operation. Used to decline the displayed item or cancel the current operation.
  • Page 23: Preparation

    Preparation Preparation Basic Connections This section explains all connections needed to make and receive IP line and TEL line calls. • To connect a Portable Station (PS) to the unit, see page 43. • To connect a computer to the unit, see page 45 or page 46. KX-NT700NE KX-NT700UK KX-NT700RU...
  • Page 24 Preparation Note • The AC adaptor must remain connected at all times (unless the unit is powered by PoE). It is normal for the adaptor to feel warm during use. Operating Instructions Document Version 2010/02...
  • Page 25: Changing The Language

    Preparation Changing the Language TEL Line Settings Selecting the Available Lines Press [MENU]. Press [ ] or [ ] repeatedly to select "Basic To use the TEL line, the "Line Selection" setting Settings". must be set to "IP + TEL". (This is the default setting.) Press [ENTER] two times.
  • Page 26: Ip Network Settings

    Preparation Manual Assignment (Static) IP Network Settings Press [MENU]. To properly connect the unit to an IP network, the Select "IP Network Settings", then press following settings must be set to match the settings of SELECT the IP network. Consult your system administrator for Select "IP Address Mode", then press the appropriate settings.
  • Page 27: Sip Settings

    Preparation Note SIP Settings • If this setting is changed, the unit must be restarted before the new setting becomes To use the unit as a SIP extension of the PBX, the unit effective (see page 47). must be registered as a SIP extension through PBX •...
  • Page 28: Operation Mode

    Preparation Operation Mode By selecting an operation mode, the unit can be operated as a SIP extension of the PBX, a peer to peer IP conferencing phone, or a computer's USB audio device. The available line selection for each operation mode is as follows: Operation Mode Available Line Selection...
  • Page 29: Using Sd Memory Cards

    Preparation Note Using SD Memory Cards • The unit does not support SDHC, miniSDHC, and microSDHC memory cards. Conversations can be recorded to the SD memory card. • SD memory cards with a low minimum transfer For information on recording conversations, see rate may not be able to record conversations.
  • Page 30: Formatting Sd Memory Cards

    Preparation Formatting SD Memory Cards is displayed, the SD memory card must be FORMAT formatted; press to format the card. FORMAT Notice • When an SD memory card is formatted, all information on the card is erased. • Do not remove the SD memory card, LAN cable, or disconnect the unit from the AC outlet while formatting an SD memory card.
  • Page 31: Using The Microphones

    Preparation Using the Microphones Built-in Microphones For best performance when using the built-in microphones, speak within about 3 m of the unit. Note • The sensitivity of the built-in microphones may vary depending on room characteristics. External Wired MIC An optional KX-NT701 External Wired MIC can be connected to the unit using the EXT MIC1 (A) or EXT MIC2 (B) jacks.
  • Page 32: Making And Answering Calls

    Making and Answering Calls Making and Answering Selecting the Available Lines The IP line is always available when the unit is Calls connected to an IP network; if it is not selected (i.e., if it is not shown in the upper-right corner of the display), you can select it by pressing Line Selection Whether the TEL line, PS line, or PC line is available is...
  • Page 33: Making Calls

    Making and Answering Calls • Making Calls If the unit is not connected to an IP network, is not displayed and the IP line cannot be selected. Confirm that the desired line ("IP" or "TEL") is • The call length shown on the display is an selected.
  • Page 34: Making Conference Calls

    Making and Answering Calls • for the pre-programmed number of seconds (default: 3 If a pause is required when making a call on the s; see page 55) for each dialling pause you entered. TEL line, press [REDIAL/PAUSE/ between digits as necessary. Example: Press [ ] or...
  • Page 35: Ending A Conference Call

    Making and Answering Calls and 2 other parties. You can establish a conference call Adding a PS or PC line call to an IP call using the following types of calls. Confirm that the "Line Selection" setting is set – 2 IP calls (Peer to peer mode only;...
  • Page 36: Answering Calls

    Making and Answering Calls Receiving a Second Call (Call Answering Calls Waiting) When a call is being received, the type of call being While on a call, you can receive a second call, and then received is shown on the display. join the 2 calls and establish a conference call.
  • Page 37: Useful Features Available During A Call

    Making and Answering Calls Useful Features Available Conversion Mode Talking Mode During a Call ¯ Mute Conversion Mode Listening Mode You can mute your voice during a conversation. While ¯ the mute is turned on, you will be able to hear the other party, but the other party will not be able to hear you.
  • Page 38: Phonebook

    Phonebook Phonebook Press [MENU]. Note • If you do not press any buttons for 1 minute, the Adding Entries to the unit will return to standby mode. • An entry cannot have both a phone number and Phonebook an IP address. You can add 100 names and phone numbers or IP Entering Characters addresses to the phonebook.
  • Page 39: Erasing Entries

    Phonebook Press EDIT Edit the name if necessary, then press [ENTER]. Press [ ] or [ ] to select the line ("IP" or "TEL") that will be used when you call the entry, then press SELECT Edit the phone number or IP address if necessary, then press [ENTER] or SAVE Press [MENU].
  • Page 40: Character Tables

    Phonebook Character Tables Cyrillic Character Entry Extended Character Entry Dial Key Alphabet Entry Mode Mode Mode (KX-NT700RU only) Space Space Changes between uppercase Changes between uppercase and lowercase character entry. and lowercase character entry. Note • A space counts as one character. Operating Instructions Document Version 2010/02...
  • Page 41: Recording

    Recording Recording Recording Conversations Recording Features Press during a conversation. • "Remaining Time" and the approximate Conversations and voice memos can be recorded to an recording time available are displayed briefly, SD memory card. then "Conf Recording" and the approximate length of the call are displayed.
  • Page 42: Erasing Recordings

    Recording stored on the SD memory card in the following Erasing Recordings folder: "\\PRIVATE\MEIGROUP\PCC\IPSP". • When accessed by a computer, recordings are Erasing 1 Recording displayed as "REC" plus a 3 digit number (000– 100; the lowest available number is used when Press PLAY a file is saved on the SD memory card).
  • Page 43: Using A Portable Station (ps) Or Computer

    Using a Portable Station (PS) or Computer Using a Portable Using a PS Confirm that "PS" is shown in the upper-right corner Station (PS) or of the display. • Computer You can change the selected line by pressing the centre function button ([F2]). The IP line is selected.
  • Page 44 Using a Portable Station (PS) or Computer • For best performance, do not change the speaker (receiver) volume of the PS frequently during a call. Echoing or feedback may occur. • The microphone and receiver of the PS cannot be used while the PS is connected to the unit. •...
  • Page 45: Using A Computer

    Using a Portable Station (PS) or Computer Using a Computer difficulties with your operating system. Click [Continue Anyway] to proceed with installation. By connecting the unit to a computer, you can use the Click [Finish]. unit’s microphones and speaker for calls made or received with the computer using your preferred IP phone software.
  • Page 46: Connecting Using The Pc Cable

    Using a Portable Station (PS) or Computer Using a Computer Connecting Using the PC Cable Confirm that "PC" is shown in the upper-right corner Connecting to a Computer of the display. Connect the included PC Cable to the [AUDIO IN/ •...
  • Page 47: Programming The Unit

    Programming the Unit Programming the Unit Changing and Additionally, the following parameters cannot be programmed, and are therefore not Confirming Settings displayed, when the TEL, PS, or PC line is in use. – Line Selection Settings can be programmed and confirmed from the –...
  • Page 48 Programming the Unit • You can also restart the unit by turning it off and on again: – When using the AC adaptor: Disconnect the AC adaptor from the AC outlet, then connect it again. – When using PoE: Disconnect the LAN cable from the unit, then connect it again.
  • Page 49: Parameter List

    Programming the Unit Parameter List The following is a list of all programmable parameters. See the references listed here for information about each parameter. Programming Category Parameter Reference SIP Ext. No. (IP-PBX mode only) page 51 Show IP Address page 51 Operation Mode page 51 Basic Settings...
  • Page 50 Programming the Unit Programming Category Parameter Reference SIP Registrar IP Address page 58 SIP Registrar Port Number page 58 Hold Method page 58 VoIP Settings Preferred CODEC page 58 RTP Packet Size page 58 SIP Signalling Port Number page 59 RTP Port Number (Minimum) page 59 RTP Port Number (Maximum)
  • Page 51: Parameters

    Programming the Unit Parameters When programming the unit from the front panel, the current setting is indicated on the display by "ü". SIP Ext. No. Description Allows you to confirm the unit's SIP extension number. This parameter is only available when the operation mode is set to "IP-PBX".
  • Page 52: Basic Settings

    Programming the Unit Basic Settings Language Description Available Settings Default Setting Determines the display Available languages vary by KX-NT700C: English(US) language. country or area. KX-NT700UK: English(UK) Use the following procedure Deutsch KX-NT700AL: English(UK) to change the language. English(UK) KX-NT700NZ: English(UK) Press [MENU].
  • Page 53: Ringer Volume

    Programming the Unit Date & Time Description Available Settings Default Setting The date and time are shown on the Jan. 1, 2008, 12:00 AM display in standby mode, and are displayed when playing Date format is determined by the conversations that were recorded display language (see page 25).
  • Page 54: Line Selection

    Programming the Unit Key Tones Description Available Settings Default Setting Determines whether tones are heard when the unit’s buttons are pressed. Call Waiting Tone Volume Description Available Settings Default Setting Determines the volume of the call waiting tone heard when High High a second call is received.
  • Page 55: Ip Network Settings

    Programming the Unit Flash Time Description Available Settings Default Setting Determines the flash time. KX-NT700C: 700 ms • Set this parameter to KX-NT700UK: 110 ms 900 ms match the specification KX-NT700AL: 110 ms 700 ms of the TEL line. KX-NT700NZ: 600 ms 600 ms KX-NT700RU: 700 ms 400 ms...
  • Page 56: Protocol Settings

    Programming the Unit IP Address Mode Description Available Settings Default Setting Determines whether the unit’s IP address is assigned automatically (DHCP) or manually (static). DHCP • Static If this setting is changed, the unit must be restarted Static before the new setting becomes effective (see page 47).
  • Page 57: Sip Password

    Programming the Unit SIP Ext. No. Description Available Settings Default Setting Set this parameter to match the extension number assigned to the unit through PBX programming. • Max. 32 digits — If this setting is changed, the unit must be restarted before the new setting becomes effective (see page 47).
  • Page 58: Voip Settings

    Programming the Unit SIP Registrar IP Address Description Available Settings Default Setting Set this parameter to match the IP address of the IP-PBX. • If this setting is changed, the unit must be restarted — 0.0.0.0 before the new setting becomes effective (see page 47).
  • Page 59: Qos Settings

    Programming the Unit SIP Signalling Port Number Description Available Settings Default Setting Determines the port number used for SIP signalling. • If this setting is changed, the unit must be restarted 5060 1024–50999 before the new setting becomes effective (see page 47).
  • Page 60: Sip Tos Field

    Programming the Unit SIP ToS Field Description Available Settings Default Setting Determines the value of the SIP ToS Field. • If this setting is changed, the unit must be restarted 8-bit binary code 00000000 before the new setting becomes effective (see page 47).
  • Page 61: System Status Confirmation

    Programming the Unit System Status Confirmation Description The settings for the following parameters can be displayed for confirmation. – Software Version – IP Address – Subnet Mask – Default Gateway – DHCP Server – MAC Address System Options Erase All Call Log Data Description Allows you to erase all entries in the redial list.
  • Page 62: Reset All Data

    Programming the Unit Reset All Data Description Allows you to reset all system data (i.e., the parameters described in this section), user data, and all settings. The unit is returned to its factory default state when this feature is executed. •...
  • Page 63: Initialisation Features

    Initialisation Features Initialisation Features Erasing the Phonebook Press [MENU]. Select "System Options", then press SELECT Erasing Data Select "Erase All Phonebook Data", then press SELECT The following features allow you to erase system data Select "Yes", then press and user data stored in the unit. SELECT Press [MENU].
  • Page 64: Troubleshooting

    Troubleshooting Troubleshooting Troubleshooting If you are experiencing trouble, refer to the information in this section. Before troubleshooting, confirm all connections (see page 23) and confirm that the AC outlet or PoE device to which the unit is connected to is receiving power.
  • Page 65: Making And Receiving Calls

    Troubleshooting Making and Receiving Calls Issue Possible Cause & Solution Reference I cannot make IP calls. • The IP line is not selected. → Before dialling, confirm that "IP" is shown in the page 32 upper-right corner of the display. Press the centre function button ([F2]) to change the line if necessary.
  • Page 66 Troubleshooting Issue Possible Cause & Solution Reference I cannot receive TEL calls. • The unit is not set to receive TEL calls. → Make sure the "Line Selection" setting is set to "IP + page 25 TEL". • The operation mode is set to "USB Audio". →...
  • Page 67: Sound Quality

    Troubleshooting Issue Possible Cause & Solution Reference I cannot redial by pressing • The number you are trying to redial is too long. [REDIAL/PAUSE/ → If the dialled number contains too many digits (more than — 32 digits for IP calls with IP-PBX connection, more than 128 digits for TEL calls), it cannot be redialled correctly.
  • Page 68 Troubleshooting Issue Possible Cause & Solution Reference Sound cuts out; I can hear • The unit has not yet adapted to the environment for the current myself through the call. speaker. — → Speak in turns with the other party at the beginning of a conversation.
  • Page 69: Sd Memory Cards

    Troubleshooting SD Memory Cards Issue Possible Cause & Solution Reference I cannot record to the SD • The SD memory card is not compatible with the unit. memory card. → Make sure that you are using a compatible SD memory page 29 card.
  • Page 70: Programming

    Troubleshooting Issue Possible Cause & Solution Reference I cannot call entries in the • You are trying to make a TEL line call, but the unit is not set phonebook. to make TEL calls. page 25 → Make sure the "Line Selection" setting is set to "IP + TEL".
  • Page 71 Troubleshooting Message Possible Cause & Solution Reference Not Found • The called party cannot be connected (displayed for IP calls only). → — Confirm that you have entered the IP address of the other party correctly. → Try again later. Phonebook •...
  • Page 72 Troubleshooting Message Possible Cause & Solution Reference No Connection To • The unit’s network settings and/or SIP settings are incorrect. — SIP Server → Consult your system administrator. No Connection To IP • The LAN cable is not connected. page 23 Network →...
  • Page 73: Other Information

    Other Information Other Information Cleaning the Unit Clean the unit periodically with a soft, dry cloth. Keep the following in mind when cleaning the unit. • To avoid damaging the unit, disconnect the AC adaptor cord and all cables from the unit before cleaning.
  • Page 74: Specifications

    Specifications Specifications Specifications Item Specification Communication Lines 4 (IP, TEL, PS, PC) IP: Communication via IP network, available in peer to peer mode and IP-PBX mode TEL: Communication via telephone line PS: Communication via audio connection to a compatible Portable Station PC: Communication via audio connection to a computer Maximum No.
  • Page 75 Specifications Item Specification AC Adaptor PQLV206 Input: AC 120 V, 60 Hz Output: DC 9 V 750 mA PQLV206AL Input: AC 220 V–240 V, 50 Hz/60 Hz Output: DC 9 V 750 mA PQLV216 Input: AC 100 V–240 V, 50 Hz/60 Hz Output: DC 9 V 750 mA PoE Interface Compliant with IEEE802.3af...
  • Page 76: Index

    Index Index IP Network Settings IP-PBX Mode Key Tones AC Adaptor 16, 23 AC Cord 16, 23 Accessories Answering Calls LAN Cable AUDIO IN/OUT Jack LAN Port Language LCD Contrast Line Icon (IP, TEL, PS, PC, USB-AUDIO) BACK Button Line Selection 32, 54 Built-in Microphones 17, 31...
  • Page 77 Index RTP ToS Field SD Icon SD Memory Card SD Memory Card Slot Security Settings Show IP Address SIP Ext. No. 51, 57 SIP Password SIP Proxy Server IP Address SIP Proxy Server Port Number SIP Registrar IP Address SIP Registrar Port Number SIP Settings SIP Signalling Port Number SIP ToS Field...
  • Page 78 Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. © Panasonic System Networks Co., Ltd. 2010...

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